One Pacific Place Serviced Residences garners high marks for service, with guests frequently applauding the staff's courteous and efficient manner. The hotel is widely regarded as providing excellent value, offering affordable rates without compromising on comfort. Guests commend the clean, spacious accommodations, although noise and maintenance have been minor concerns for some. Its prime location is a highlight, allowing easy exploration of Makati. While the amenities, including the gym and pool, are well-received, a few visitors suggest enhancements in dining and room features. The atmosphere is generally considered cozy, yet occasionally marred by noise levels or dim lighting.