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BEST WESTERN Oxford Suites Makati

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BEST WESTERN Oxford Suites Makati
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341 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Level Contributor
9 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

My 4th stay in 12 months. Room facilities standards have dropped significantly in last 6 months. No control over Air Con operation (only on or off). Room damp odour from Air Con leaking onto carpets. In-room safe not working. Staff busy with reception counter administration duties in priority to customer. Will stay elsewhere in future.

Helpful?
Thank John M
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. John, Thank you for taking the time to share your feedback regarding the challenges that you encountered during your recent visit at our property. On behalf of the entire team, I would like to apologize for the inconvenience you have experienced as this was really below to our level of standards. We have discussed your concerns to all... More 

Province of Monza and Brianza, Italy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there on holidays since August the 5th to 20th 2016. Rooms are good and clean. Receptionists are pretty and kind and efficient. Also the guys at the doors are friendly and efficient. Price is good considering quality. The area is fantastic: Burgos corner Durban street, 30m far from Makati Avenue. You can find everything you need: bars restaurants... More 

Helpful?
1 Thank 713alessandro
Marlon S, Hotel Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear 713alesandro, Thank you for writing a review of your stay at Best Western Oxford Suites Makati. We are extremely appreciative of all your kind words about the comfort of our rooms and the strategic location of our hotel. We have shared your compliments on service with our team members and we take pride in continuing to provide our guests... More 

San Jose del Monte, Philippines
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Room is clean and spacious. But the Carpet on room and hallway is kinda old and smelly (need to replace or maybe carpet shampoo) Our bathroom curtain was dirty. Front office associate was not accommodating during our check-in and even not smiling... Wifi connection thumbs up! Room rate just enough. Thanks!

Helpful?
Thank Rebekah O
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Rebekah, Thank you very much for your review! We really appreciate that you took the time to provide valuable feedback about your recent stay with us. We are happy that you enjoyed your guest room as well as the speed of our internet connection. I apologize for the overlooked on the condition of the shower curtain in your bathroom... More 

Kingman, Arizona
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

stayed here for overnight with my sister before going home to Tacloban from the USA the room was clean, good value for money, good food was served , staffs were very friendly, had a good spa and full body massage room service at a very affordable price.

Helpful?
Thank Bonneth K
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

stayed at the palace right across the street. moved in 2 days the oxford hands down far better service , internet, tv, food. be carefull getting room facing borgiuos st . noisy at night all night. lucky i sleep with tv on

Helpful?
Thank Michael M
Marlon S, Hotel Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Michael, Thank you for sharing your experience with us and to other TripAdvisor travelers! We are extremely appreciative of all your kind words about our service, internet speed and food. We apologize for the challenges you faced regarding the noise outside and we will take note of your room location preferences so that we can serve you much better... More 

Zurich, Switzerland
Level Contributor
150 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed August 20, 2016

My girlfriend made a reservation with her credit card - and this hotel took an advance payment and refused to refund it. When we tried to cancel the stay - she was then charged a no show fee. Our credit card company is now dealing with this - and I hope and expect the credit card company to come down... More 

Helpful?
1 Thank HectorthePink

Travelers are raving about these Makati hotels

Dubai
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 15, 2016

My fav hotel on Burgos street. It's in the middle of all the action (nightlife and bars), spacious rooms, very efficient housekeeping and front office and the rates are decent too. What makes this hotel special for me compared to all the rest on P.Burgos are the staff. Since they became Best Western as opposed to just Oxford Suites, the... More 

Helpful?
Thank fadi1
Marlon S, Hotel Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Fadil 1, Thank you for sharing your experience with us at Best Western Oxford Suites Makati and to other TripAdvisor travelers. We are pleased to read your feedback and appreciate your kind words for the hotel especially your commendation to the excellent service provided by our staff, our convenient location, the comfort and cleanliness of our guest rooms and... More 

Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 29, 2016 via mobile

We need yo stay for 1 night at makati area because we have something to attend the morning and we decided to stat at oxford suites makati. Due to high occupancy they decide to upgrade our room to executive room with out any charges. (Yehey) The room is too big for the two of us. My husband enjoy the lounge... More 

Helpful?
Thank Lechar09
Shanghai, China
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 25, 2016

everything was OK for the price I paid and also better that I got an upgrade to a suite. Rooms were clean , sunny and well ventilated. I wouldn't recommend this location for family as there are many bars and 'other business' activity.

Helpful?
1 Thank manoharm7
Marlon S, Hotel Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Manoharm7, Thank you very much for your review and for taking the time to share your recent experience at Best Western Oxford Suites Makati with other TripAdvisor travelers! We are very happy to hear that you enjoyed your upgrade and noted the cleanliness of our guest room. It was indeed a pleasure having you as one of our guests... More 

Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed July 25, 2016 via mobile

I was a bit concerned after reading the reviews. But once checked in and seeing the room (Deluxe), my fears abated. Room was clean which is the most important thing for me. Bed wasn't the best but was more than acceptable. My only issue was the aircon which directs air straight over the bed. Checking was quick, room cleaning efficient... More 

Helpful?
Thank AVB2000
Marlon S, Hotel Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear AVB 2000, We want to thank you for taking the time to provide valuable feedback about your recent stay with us. We are delighted to know that your overall stay with us was more than acceptable and that your fears were abated. Your observations are important to us, and your comments are dully noted especially your feedback on the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Oxford Suites Makati is a 27-storey, 232-room property located at the heart of Makati's Business & Entertainment district. The hotel is ideally located 30 minutes from the international & domestic airports and just minutes away from the commercial center and shopping malls such as Greenbelt and Rockwell.Patterned after the emerging trend of boutique lodging found in Los Angeles and London, BEST WESTERN Oxford Suites hotel rooms and amenities are designed to meet the needs of the world traveler.BEST WESTERN Oxford Suites Makati is located at 518 P. Burgos Street, Makati City 1210, Philippines. ... more   less 

Additional Information about BEST WESTERN Oxford Suites Makati

Address: 518 P. Burgos Corner Durban Street, Makati, Luzon 1210, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $50 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Oxford Suites Makati 3.5*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Asiatravel.com Holdings, HotelTravel.com, Agoda, Odigeo, Travelocity, Expedia, Priceline and Hotwire so you can book your BEST WESTERN Oxford Suites Makati reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oxford Suites Makati Hotel Makati
Oxford Hotel Makati
Makati Oxford Hotel
BEST WESTERN Oxford Suites Makati Metro Manila
Hotel Style:
#18 Spa Hotel in Makati
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