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Makati Shangri-La Manila

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Makati Shangri-La Manila
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2,562 Reviews from our TripAdvisor Community

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Showing 2,350: English reviews
Port Townsend, Washington
Reviewed September 8, 2015

This was a great hotel for a business stay. Amenities I valued - a very extensive breakfast buffet, appealing to multiple cultures - the transport desk made it easy to get around Manila in safe, clean cars - very friendly staff ready to provide what's needed whether it's a map or an umbrella or just a special room service food...

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Helpful?
1Thank Terwoerds
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Terwoerds, Thank you very much for your positive review. I’m glad that you had an excellent stay with us and that you enjoyed your extensive breakfast at Circles Event Café. The team will be delighted to know that you shared how friendly and attentive they are. I will definitely share your kind words to the hotel. I look forward...

Singapore, Singapore
Reviewed September 7, 2015

To start of, I would like to compliment Ms Wing for her warm welcome at the entrance of the grand Makati Shangri La hotel. This was my 2nd visit and this time, my stay was amazing. Ms Wing was full of smiles and engaged with me very well. Her communication skills are excellent and she carried out her duties professionally....

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Helpful?
Thank MarkJoelPrem
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear MarkJoelPrem, Thank you for choosing Makati Shangri-La as your hotel of choice in Manila. Glad that you had an amazing stay and a welcoming experience with us. I truly appreciate your compliments for Wing, Joseph, Julia and the rest of our staff that you had a wonderful time with. I will definitely share your message of thanks to the...

Makati City
Reviewed September 5, 2015

This is my third stay in this hotel and as with the first two, my stay has been as pleasant as ever. The moment you stepped in their lobby, you are greeted by the trademark fragrance of a Shangri-La. Check-in was routine but swift, the room though dated (the place is what, 30 years old?) was squeaky clean, welcoming, and...

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Helpful?
1Thank bobpal
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear bobpal Thank you for taking the time to share your Shangri-La experience. Good to know that you enjoyed your stay with us and was impressed by our food selection for breakfast at Circles Event Café. This is an affirmation and encouragement for us to continue giving our best service to our discerning guests like you. I have noted all...

England, United Kingdom
Reviewed September 2, 2015

The Shangri-La never disappoints. Luxury and elegance is a must. Our overnight stay was due to a brilliant, short and sweet trip to the district. Rooms are clean and sheets are plush. Service is A+. Not for the budget-conscious though, but well-worth the money. The piano lounge is just fabulous! Great ambiance and cosy and comfy. However, we found that...

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Helpful?
Thank Catherine S
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Catherine S, Thank you for sharing your Shangri-La experience. I am delighted to know that you had a lovely stay with us, and that our service and facilities suited you well. I'm glad that your trip to Manila did not disappoint and that you had a brilliant time in the district. Your kind words are affirmation and encouragement for...

Philippines
Reviewed September 1, 2015 via mobile

In terms of hotel room, I think Makati Shangrila is definitely one of the Best. I like the neatness and the homey feels of their room. Most of the staff limits their smiles but nonetheless it was still an awesome experience :)

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Helpful?
Thank J Q
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear J Q, I would like to thank you for sharing your experience at Makati Shangri-La, Manila. It is a delight to know that you appreciate our room, especially its cleanliness and the ambiance of feeling at home. I also took note of your feedback and will share it with the team. It was a pleasure to have you and...

Cumberland, Canada
Reviewed September 1, 2015

The experience starts with smiling, polite and welcoming staff. Service opportunities are everywhere; at the elevators, the pool and well prepared security staff. When within the hotel environment, I always felt safe and well looked after. As a business traveler in many foreign environments, staying at hotels can sometimes be like staying in a fantastic world class compound, trapped and...

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Helpful?
Thank G9506NHphilipm
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear G9506NHphilipm, Thank you very much for your positive feedback and for calling Makati Shangri-La as an oasis of peace in Manila. I’m glad to know that you were happy with your experience, felt secure all throughout your stay and that you had a pleasant time in the city. Your overall appreciation of the team and the hotel is an...

Melbourne, Australia
Reviewed September 1, 2015

Stayed here as part of a work conference earlier this year. Situated in the heart of the Makati area with several shopping centres nearby. Very nice marbled lobby and comfortable spacious hotel rooms. We ate in some of the hotel restaurants as part of the conference and everything was absolutely delicious! The staff are lovely also, a smile on their...

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Helpful?
Thank Tracey Z
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Tracey Z, I am delighted to know that you enjoyed your stay with us. Thank you very much for your wonderful review and I appreciate the time you took to highlight your observations of the hotel, our restaurants and our staff. I will definitely share your kind words to the hotel. I look forward to welcoming you on your...

Copenhagen, Denmark
Reviewed September 1, 2015 via mobile

Hotel is located very conveniently, the trip from airport was about 15 mins. The hotel is located in the centre of activity. Rooms are very nice and comfortable. I found the staff very polite and friendly. Overall a very good experience.

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Helpful?
Thank Saunakrai
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Saunakrai, Thank you for your positive feedback and wonderful review of Makati Shangri-La, Manila. Glad to know that you had a very good experience in your stay with us and that our staff, facilities and location suited you well. It was a pleasure to have you as our guest and I look forward to welcoming you back to Makati...

Cebu City, Philippines
Reviewed August 30, 2015

Makati Shangri-La is still the place to stay in Metro Manila. The serene welcome ambience was a far cry from other business hotels. It was a wonderful overnight stay I would not hesitate to recommend this hotel to my family and friends. More power

Review collected in partnership with shangri-la.com
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Helpful?
Thank 211conradov
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear 211conradov Thank you for sharing with us your Shangri-La experience and for recommending us to your family and friends. I look forward to welcoming you on your next business trip to Makati Shangri-La. Sincerely, Alain Borgers Area Manager/General Manager 

Reviewed August 30, 2015 via mobile

Excellent service and warm feeling in this hotel! Have been staying regularly for business! Great staff and really excellent customer service culture! You must visit the Bar with live music and great events! Rooms need though some renovation!

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Helpful?
Thank Michael T
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Michael T Thank you for your sharing with us your Shangri-La experience and for staying with us regularly for business. Good to know that you enjoy our restaurants and bar and that our staff are attentive to your needs. I have noted your comment about our rooms and we are certainly having a lot of this done in the...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Filipino, Sushi, Asian, Chinese, International
Sage Bar
Sage Bar
Cuisines: Wine Bar
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $163 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Shangri-La Hotels and Resorts, Booking.com, Hotels.com, Hotwire, Cancelon, getaroom.com, TripOnline SA, Priceline and HotelQuickly so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#6 Spa Hotel in Makati
#7 Luxury Hotel in Makati
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Questions & Answers

Here's what travelers have asked, with answers from Makati Shangri-La Manila staff and other travelers.
13 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quieter floor”
  • Outer view...
Peusuf, 3 days ago | Read review
“Horizon club will have access to the best rooms & views”
Arm2yan, 1 week ago | Read review
“request an upper floor room with views and its quieter”
  • super comfortable beds
  • the biggest minus in my room, the carpet was loose and lifting by the doorway
caravantrader, 2 weeks ago | Read review
“try executive suite”
992cezarg, 3 weeks ago | Read review
“I always ask for a high floor and away from elevators - my room was amazing and quiet.”
  • Expansive and luxurious.
AZVAL, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Shangri-La.com
$144* /night
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getaroom.com$168
Travelocity$145
Booking.com$145
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*Disclaimer
Prices are for 1 room, 2 adults
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