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Makati Shangri-La Manila

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Traveler (1998)
Room & Suite (989)
Dining (235)
Overview
  • Excellent68%
  • Very good24%
  • Average4%
  • Poor2%
  • Terrible2%
Travelers talk about
“horizon club”(131 reviews)
“shang palace”(41 reviews)
“lobby lounge”(93 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Makati Shangri-La Manila
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Offers from Makati Shangri-La Manila
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,927)
There are newer reviews for Makati Shangri-La Manila
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2,677 results
Traveler rating
1,766
651
136
61
63
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1,766
651
136
61
63
Show reviews that mention
All reviewshorizon clubshang palacelobby loungebreakfast buffethealth clubbusiness tripexcellent hotelrooms are spaciousbusiness districtbusiness hotelfive star hotelgreen beltmakati arealate checkglorietta mallmangocircle
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21 - 25 of 2,677 reviews
Reviewed July 6, 2018 via mobile

As you walk in, you are greeted by a friendly customer officer lady and confirm your booking and take you to your designated room. So smooth and quick so you don't have to fall in line to check-in. The foyer of the hotel is decorated...More

Thank Db131307
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 4 weeks ago

Dear Db131307, Thank you for sharing your Makati Shangri-La, Manila experience with us. I am glad that our hotel facilities, services and central location suited you and your family well. I truly appreciate your kind words and will definitely share your commendations with my team....More

Reviewed July 5, 2018 via mobile

Had an event in the hotel and stayed for 3 nights. This hotel is like a Grand Lady, always so opulent and full of grandiose. Building is a bit old but that is fully compensated by it’s beauty and grandness. Room is big with a...More

Thank Derrick L
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded July 6, 2018

Dear Derrick, Thank you for taking the the time out to leave us such a positive review. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our...More

Reviewed July 5, 2018

Kat and I needed a get away for a few days, I needed the adventure. Our hotel was perfect, the best we had stayed in for many years. Staff is always helpful with going the extra mile to ensure that our stay was the best...More

Thank Luke T
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded July 6, 2018

Dear Luke, Thank you for the perfect rating and for sharing your Makati Shangri-La, Manila experience with us. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcoming...More

Reviewed July 1, 2018 via mobile

I always stay at this hotel on my business trips to Manila. I have loved it every time. It's also very conveniently located in the ceter of Makati and next door to shopping and dining. I never think of staying anywhere else.More

2  Thank wanderer180
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded July 4, 2018

Dear wanderer180, We are incredibly grateful that you took the time out to leave us such a wonderful review. We are delighted to know that you enjoyed our hotel services, facilities, and central location. Our dedicated staff will be pleased to know of your high...More

Reviewed June 30, 2018 via mobile

It was surely a short business trip but they exceeded the expectation, I almost felt I was having my vacation. They are surely one of the Elite hotels that I have ever set foot on and I will be back again. My stay was nearly...More

Thank SalvadorChris
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded July 4, 2018

Dear SalvadorChris, Thank you for choosing our hotel, and for taking the time to write us a review. We are so glad to hear that you enjoyed your first stay with us at Makati Shangri-La, Manila. Our hotel aims to provide a truly unique experience,...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$144 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#9 Spa Hotel in Makati
#10 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$144 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#9 Spa Hotel in Makati
#10 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1998)
Room & Suite (989)
Dining (235)
Pool & Beach (95)
Amenities (21)
Business Center & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
Natalie S
April 17, 2018|
AnswerShow all 3 answers
Response from extrakimchi | Reviewed this property |
I’ve never been to club lounge. I don’t see why not. Might need to send email to the hotel. Thank you
0
Votes
Shikin S
April 15, 2018|
AnswerShow all 2 answers
Response from not_a_rabi | Reviewed this property |
The main restaurant has a section of Halal food and all the seafood is halal. The chefs here will also make anything you want in a halal way if you're concerned. That is, some of the meat is also halal and they can maintain... More
0
Votes
Shikin S
April 15, 2018|
AnswerShow all 4 answers
Response from Yasmine2509 | Reviewed this property |
No . You have to call chef and ask if he could kindly prepare your meal separately and using a separate pan for eggs , so no contamination takes place,most 5 star ⭐️ hotels there is contamination of variety of foods. I hope... More
1
Vote
Room Tips
"All rooms have views but obviously the higher levels tend to be even better views. My room was close to the..."
Read review
"For Horizon package ask for 24 th which is the same floor as the lounge"
Read review
"Get a room overlooking the front drive this is a better view"
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"Mid-level rooms (15th - 20th floor) - seem less humid, and less noise from street"
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