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Makati Shangri-La Manila

2,788 reviews
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Traveler (1772)
Room & Suite (816)
Dining (221)
Overview
  • Excellent69%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible2%
Travelers talk about
“horizon club”(130 reviews)
“shang palace”(40 reviews)
“lobby lounge”(95 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Makati Shangri-La Manila
Special Offer: Get 10% off on room rates
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Rooms
Feb 5Feb 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,788)Write a Review
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1,697
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1,697
617
125
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61
Show reviews that mention
All reviewshorizon clubshang palacelobby loungebreakfast buffethealth clubbusiness tripexcellent hotelrooms are spaciousbusiness districtbusiness hotelgreen beltglorietta mallcirclesageinagikumanilashopping
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11 - 15 of 2,553 reviews
Reviewed 1 week ago via mobile

It was a pleasant stay at Shangri-La Makati Manila for a few nights. Team members at front office and concierge were prompt in responding to guests needs, they are also friendly always smiling. The hotel room at executive floor is pretty neat yet standard for...More

Thank Mei_Ling_Mary
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 1 week ago

I am glad that you enjoyed our central location, dining outlets, rooms, and hospitable service. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service...More

Reviewed 1 week ago via mobile

Simply the best among all hotels I've tried. Their rooms are better arranged and more spacious than Shangri la Ortigas. But in terms of the pool, Ortigas' is much better as it's more of a resort like. (Don't get me wrong, Shangri la Ortigas and...More

Thank HeatherNorthman
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 1 week ago

I am glad that you enjoyed our facilities and services; warm and pleasant staff. Thank you for taking the time to share with us your excellent review of your stay. We are glad that you had a memorable experience during your stay with us. We...More

Reviewed 1 week ago

Shangri-La Makati itself looks fantastic. That is why it is such a tremendous disappointment when you find out that the hotel itself is absolutely horribly kept together and horribly managed. The beginning of my stay was one of awe - the first thing you see...More

4  Thank CalebTraveler
Reviewed 1 week ago

Elegant hotel with impeccable service from the entire staff, great room and a superb breakfast buffet. Don't let the somewhat boring exterior fool you, there's plenty of quality on the inside, including the rooms, the gym, the pool area etc. Everything from check-in to check-out...More

Thank DnJnE
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 1 week ago

I am glad that you enjoyed our central location, dining outlets, rooms, and hospitable service. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service...More

Reviewed 1 week ago via mobile

Location is excellent. Rooms are spacious and the hotel provides very good amenities such as a well equipped gym Swimming pool area is really nice. Lifeguard Billy is very friendly and accomodating and assisted my son with swimming and kept a good eye on him...More

Thank _fsuli
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 1 week ago

I am glad that you enjoyed our facilities and services; warm and pleasant staff. Thank you for taking the time to share with us your excellent review of your stay. I will definitely share your commendations with my team, specifically Billy. We are glad that...More

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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$167 - $264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#9 Spa Hotel in Makati
#10 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$167 - $264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#9 Spa Hotel in Makati
#10 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1772)
Room & Suite (816)
Dining (221)
Pool & Beach (79)
Hotel & Grounds (1078)
Bathroom (113)
Business Center & Event Rooms (17)
Family and Play Areas (2)
Questions & Answers
Ask a question
J R
October 20, 2017|
Answer
Response from Jay M | Reviewed this property |
They can actually do the laundry for you. While I was there, I had them press my wife's dress. Typically, it takes about 2 hours to complete but it was done within 40 minutes when I requested it rushed.
0
Votes
Camilla O
October 17, 2017|
AnswerShow all 3 answers
Response from Janisse H | Reviewed this property |
I'm not sure bt I guess you have to check in to use their facility.
0
Votes
Brad S
September 21, 2017|
AnswerShow all 2 answers
Response from mate723 | Reviewed this property |
I think I paid around 28,000 pesos which is around 500 and something US dollars. That's only for 2 nights stay.
1
Vote
Room Tips
"Actually, all rooms are gorgeous!"
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"Choose a room in the high floors, you get the best view."
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"Ask for a high floor to avoid traffic noise"
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"We only booked the standard room but that already had all the luxuries we wanted."
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