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      Makati Shangri-La Manila

      2,626 Reviews
      #10 of 82 Hotels in Makati
      Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
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      8/6/2017 8/7/2017
      $151
      $141
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      All photos (2,227)
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      Travelers' Choice award winner
      Traveler (1634)
      Room & Suite (799)
      Dining (232)
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      Overview
      4.5
      2,626 reviews
      • Excellent70%
      • Very good23%
      • Average4%
      • Poor1%
      • Terrible2%
      Travelers talk about
      “horizon club” (120 reviews)
      “shang palace” (35 reviews)
      “breakfast buffet” (189 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Rooms
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness center
      Concierge
      Spa
      Wheelchair access
      Business Center
      Dry Cleaning
      Tennis Court
      Butler Service
      Babysitting
      5.0 Star Hotel
      All hotel details
      Offers from Makati Shangri-La Manila
      Special Offer: Suite Delights
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      Rooms
      Aug 6Aug 7
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (2,626)
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      1 - 5 of 2,412 reviews

      Reviewed 3 days ago via mobile
      What a shame

      Clean your windows!! Your room service is in drastic need of improvement! Food's too salty, some-tasteless. A shame to call yourselves 5 star. Carpet's too old. The TV stand's limping, it could get really dangerous if falls! The industry's continuously evolving: so should you! Wake...More

      Thank Abegail A
      Response from Alain B, General Manager at Makati Shangri-La ManilaResponded yesterday

      Dear Abegail A, Thank you for staying with us and for taking the time to write your honest review. We sincerely apologize for our shortcomings. We are sorry that your visit fell short of your expectations from a Shangri-La brand. There is no excuse for...More

      Reviewed 4 days ago
      Makati Shangri la Stay

      Their staffs are all friendly and attentive to attend all our needs. Our room is superb. They even give us a special surprise. The room was beautiful. There is no hassle during our stay. We really enjoyed and had fun. We will definitely stay again.More

      Review collected in partnership with shangri-la.com
      Thank Edna K
      Response from Alain B, General Manager at Makati Shangri-La ManilaResponded yesterday

      Dear Edna K, Thank you for your excellent review during your stay at Makati Shangri-La, Manila. I am glad that our friendly and attentive staff, and room facilities suited you well. I truly appreciate your kind words and will definitely share your commendations with my...More

      Reviewed 5 days ago
      Awesome Restaurant and Buffet!

      The rooms were old but well renovated. The hotel crews are very friendly and accomodation. Best time to chill at their restaurant at night, where there is a pianist ang singer that entertains the people.More

      Thank Tom O
      Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 4 days ago

      Dear Tom O, Thank you for your excellent review during your stay at Makati Shangri-La, Manila. I am glad that our central friendly staff, and dining outlets suited you well. I truly appreciate your kind words and will definitely share your commendations with my team....More

      Reviewed 5 days ago via mobile
      Unbelievable quality of service for a Shangri-la property

      Has been a year plus since my last stay. This latest stay (for 6 nights) is a real disappointment on a few fronts‹- 1. Guest service at front desk and back office/operator, SAGE Grill, security checks on entering hotel lobby, and Circles Restaurant. 2. Quality...More

      Thank Hv_Bag_Will_Travel
      Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 4 days ago

      Dear Hv_Bag_Will_Travel, Thank you for staying with us and for taking the time to write your honest review. We sincerely apologize for our shortcomings. We are sorry that your visit fell short of your expectations from a Shangri-La brand. There is no excuse for the...More

      Reviewed 5 days ago
      Great

      Have stayed here a few times now. Good location, staff are friendly and security is very good. On site food and beverage options are good. Club lounge upgrade is worth it for longer stays (offered at checkin for approx $50 per night). Staff are all...More

      Thank bnecpl
      Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 5 days ago

      Dear bnecpl, Thank you for your review during your stay at Makati Shangri-La, Manila. I am glad that our central location, friendly staff, food, and excellent security suited you well. I truly appreciate your kind words and will definitely share your commendations with my team....More

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      About
      Awards & Recognition
      Travelers' Choice2017 Winner
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Fitness Center with Gym / Workout Room
      • Room Service
      • Restaurant
      • Free Parking
      • Bar/Lounge
      • Spa
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Business Center with Internet Access
      • Room Service
      • Free Parking
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Breakfast Available
      • Room amenities
      • Air Conditioning
      • Refrigerator in room
      • Minibar
      • Things to do
      • Pool
      • Fitness Center with Gym / Workout Room
      • Restaurant
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Tennis Court
      Details
      • Price range
      • $159 - $498 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #2 Business Hotel in Makati
      • #3 Family Hotel in Makati
      • #3 Romantic Hotel in Makati
      • #8 Spa Hotel in Makati
      • #8 Luxury Hotel in Makati
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Smoking rooms available
      • Number of rooms
      • 696
      • Reservation Options
      • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Shangri-La Hotels and Resorts, Agoda, Hotwire, TripOnline SA, Travelocity, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • Philippines >
      • Luzon >
      • Metro Manila >
      • Makati
      • Also Known As
      • Makati Shangri-La Manila Hotel Makati ,
      • Shangri La Manila Makati ,
      • Shangri La Makati ,
      • Shangrila Makati ,
      • Makati Shangri La Hotel ,
      • Makati Shangri-La Manila Metro Manila
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      All photos (2,227)
      Full view
      Traveler (1634)
      Room & Suite (799)
      Dining (232)
      Pool & Beach (79)
      Hotel & Grounds (966)
      Bathroom (110)
      Business Center & Event Rooms (16)
      Family and Play Areas (2)
      Nearby
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      Nearby Restaurants
      Dining at Makati Shangri-La Manila
      534 reviews
      .02 miles away
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      407 reviews
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      Ask a question
      Questions & Answers
      See all 17 questions
      nh332003
      July 11, 2017|
      AnswerShow all 4 answers
      Response from Rosano T | Reviewed this property |
      it is separate for male , hotel guest need not pay
      0
      Votes
      nh332003
      July 2, 2017|
      AnswerShow all 2 answers
      Response from Ashley P | Reviewed this property |
      There is not much difference in terms of size except for the view and price. The suites are a lot better, I recommend upgrading if you want a little luxury.
      2
      Votes
      HAMAD A
      June 15, 2017|
      AnswerShow all 8 answers
      Response from jackbilly44 | Reviewed this property |
      Need to ring hotel L don't smoke so l liked it did not smell of cigarettes
      1
      Vote
      Room Tips
      "There will be a 5,000 security deposit (in case you consume something on their mini bar or break/damage..."
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      "Spend less time in the rooms, but more in the lobby, pool and restaurants."
      Read review
      "Corner rooms are big and quiet"
      Read review
      "Higher floors would be recommended to avoid traffic noise in this bustling city."
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