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Makati Shangri-La Manila

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Makati Shangri-La Manila
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2,413 Reviews from our TripAdvisor Community

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Showing 2,212: English reviews
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Knoxville, Tennessee
Reviewed yesterday NEW

This was hands down the most amazing hotel experience I have ever had in my life. The staff, the facility, everything was perfect. They were so warm and caring that I am now just a little depressed to have to be back out in the real world.

Review collected in partnership with shangri-la.com
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Helpful?
Thank jasons37923
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear jasons37923 Thank you for sharing your feedback and I am glad you had an excellent stay at Makati Shangri-La, Manila. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our valued guest. It is a pleasure...

Noveleta, Philippines
Reviewed 2 days ago NEW

Stayed here with a couple of friends a while back as we were attending a concert nearby. The experience was really pleasant, the size of the was great for all of us. The staff was really accommodating whenever we request for something. Great, central location and will most likely stay again soon.

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Helpful?
Thank jiruchan
Texas
Reviewed 2 days ago NEW

Location – good. Greater Manila area consists of “cities” (I was told 17) and there is no best place to be to access them all. Makati is the upscale and business metropolis but it lacks any historical attractions. For those you need to go to the city of Manila via 30+ min taxi ride through thick traffic. Alternatively you can...

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Helpful?
Thank Trekker00
San Diego, California, USA
Reviewed 2 days ago NEW

Makati is the most pleasant and safest area in Metro Manila and the Shangri-La Hotel in Makati is one of the most pleasant hotels there and well located for access to airport, several malls, and most major businesses. The service there is truly excellent and the staff are VERY helpful and supportive - I spent nearly 6 months working out...

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Helpful?
Thank AJP5302
Jakarta
Reviewed 4 days ago NEW

Excellent service Perfect location Very friendly service Great room I would want to stay here again on my next trip to Manila. Breakfast menu and quality is great. room was spacious, quiet and clean, with big screen TV too.

Review collected in partnership with shangri-la.com
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Helpful?
Thank danny_anggoro
london
Reviewed 1 week ago via mobile

Me and my friend spent a nite in Manila as a stop over, well let me tell you it's it what you would expect from a hotel of this calibre, really amazing and friendly staff, great location right next to green belt area where all the bars and restaurants are, and the breakfast was very tasty as well. Looking forward...

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Helpful?
Thank izziali
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear izziali Thank you for sharing your review during your stay at Makati Shangri-La, Manila. I am glad your "short but sweet" stay with us was memorable. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our...

Buenos Aires, Argentina
Reviewed 1 week ago

This is an excellent choice for the business (or shopping) traveler. It is well located in Makati which is excellent if you have to visit offices near the location. You have as well several shopping malls and eating places nearby. I suspect all activities in this location comparing to other Manila areas, but the experience is satisfactory. I got located...

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Helpful?
Thank Hernan G
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Hernan G Thank you for your review, “Very good hotel in Makati” during your stay at Makati Shangri-La, Manila. I’m glad that you enjoyed our facilities, food choices and central location. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our...

Bengaluru, India
Reviewed 1 week ago

I have lost count of how many times i would have stayed here. Perhaps a minimum of 25 nights in past 1 year or more than that. Again coming back this week for 8 nights. The hotel, staff and everyone is excellent but frankly their indian food, variety of indian breakfast and most importantly the quality is paethetic. Their IDLY...

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Helpful?
Thank Mangalam_Singhania
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Mangalam_Singhania Thank you for sharing your experience during your stay at Makati Shangri-La, Manila. I have noted your comment and sincerely apologize for your disappointment on our food selection and preparation. I truly appreciate your bringing this to our attention. Our Indian Specialty Chef, Abhinandan Singh would be happy to meet and discuss your preferred food selection and requirements...

Reviewed 1 week ago

Stayed two nights at the Shangri-La Makati with my girlfriend, completing our last few days of vacation in the Philippines. Not a single negative point from our perspective, as each detail and amenity that we'd anticipated from the Shangri-La brand, was exceeded: from the breakfast buffet to the comfortableness of the bedding; and from coffee and a bite to eat...

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Helpful?
Thank Steve K
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Steve and Marie, Thank you for sharing your special "Valentine's Day 2017" with us. I am glad our hotel amenities, buffet breakfast and specially our Concierge staff and hotel driver were very helpful during your stay and up to your departure. I truly appreciate your kind words and will definitely share your commendations with my team. This is an...

Sydney, Australia
Reviewed 1 week ago

The welcome at reception was warm and efficient. The room was comfortable and well appointed. The aircon though made funny noises all night and made it hard to sleep. Bar offered good service and a good menu.

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Helpful?
Thank Coates2014
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Filipino, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $163 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Asiatravel.com Holdings, Agoda, Booking.com and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#7 Spa Hotel in Makati
#7 Luxury Hotel in Makati
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Questions & Answers

Here's what travelers have asked, with answers from Makati Shangri-La Manila staff and other travelers.
11 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher up rooms have better views - 11th floor or higher. No bad rooms.”
 of 5 bubbles AJP5302, 2 days ago | Read review
“Last floors belong to the "executive club". Better but pricier.”
 of 5 bubbles 783hernang, 1 week ago | Read review
“high floor for the view”
 of 5 bubbles Geneva2009, 1 week ago | Read review
“book a Horizon Club room!”
 of 5 bubbles Defenders, 2 weeks ago | Read review
“High floor offers good view.”
  • King size bed
  • City view
 of 5 bubbles Sr_DonDiego, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question