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Makati Shangri-La, Manila

Traveler (2307)
Room & Suite (1065)
Dining (266)
Certificate of Excellence

About

#12 of 93 hotels in Luzon
Location
Cleanliness
Service
Value
Certificate of Excellence
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping, and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Hotel links
Visit hotel website
Special Rate:Book Ahead, Save More
Hotel deals

Location

Full view
3,144Reviews
31Q+A
100Room tips
Traveler rating
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Popular mentions
+1
Overall relaxing stay. Despite the hectic schedule and workload we were doing in this trip the Shangri-la offered a bit of respite after a long busy day. Their 24/7 gym is a god send, we used it to grunt out the stress we accrued throughout our business day. The pool was nice and cool where we got to enjoy our weekend. The hot and cold jacuzzi together with the sauna and spa were well maintained. I like the rooms, big and spacious and not to forget, very clean! The breakfast selection was rich, from east to west it was there.
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After having lunch at their Circle Buffet Restaurant, we head to the Lobby Lounge of the Hotel to wait for the husband of my niece. (My niece and her husband were staying in the hotel during that time.) When the husband of my niece arrived, we exchange pleasantries. Update each other of what happened to us since the last we met. In the middle of these pleasantries, a certain Gian Carlo Salvatierra approached our table asking if we are to order. We told him that we just had our lunch in Circle and we were just there for a while before heading off. After a few minutes, he went back and asked us again if we are to order because if we are not ordering, they were kind of full. It’s a subtle way of saying, please vacate the table to give way for other patrons. What a nerve to do that to us. We’ve been in different countries but Never we were treated the way he treated us. And to think, we are in the Philippines.
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Makati Shangri-La is perfectly located for some of the great shopping that can be had in downtown Manila. Shopping centre after shopping centre is to be found only a moments walk from the hotel. Hotel had a nice bar with some good live music. Filipinos know now to sing! Good coffee shop on the lobby for meetings - although the business centre does have meeting rooms available for hire if you need somewhere more private.
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Response from Greg F, General Manager at Makati Shangri-La, Manila
Responded 3 days ago
Dear jchblake, Thanks so much for taking time to write a review of your personal experience and recommendations for Makati Shangri-La. We look forward to your visit next time you are in Manila. Warm regards,
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We stayed in a club room, booked airport transfers, and generally went for the full treatment. Absolutely worth it, and not overly pricey (which is not to say "cheap"). I thought it superior to the nearby Fairmont, which would now be my number two in Manila. Highly recommended.
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Response from Greg F, General Manager at Makati Shangri-La, Manila
Responded 3 days ago
Dear 112358-12 Thank you so much for your great review and recommendation! We are glad that you appreciate the added value of a Makati Shangri-La experience. Hope to meet you on your next visit in Manila. Warm regards,
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Overall the Makati Shangri-La is a beautiful hotel. However, the staff/service was average at best and the food + beverages were all incredibly overpriced. Pro's: very clean, great live music in the lobby, perfectly central location in Makati, very secure (bomb-sniffing dog, metal detector and bag xray checks at the front door). Con's: everything outside of the room was overpriced - the food, the drinks, the gift shop, airport shuttle, etc.
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Response from Greg F, General Manager at Makati Shangri-La, Manila
Responded 3 days ago
Dear brett-wanderlust, I am happy to receive your over-all review and detailed observations, Pros and Cons from your personal stay experience at Makati Shangri-La. I hope your travels will bring you back to Manila and will have the pleasure of meeting you. Warm regards,
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PRICE RANGE
$148 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
makati shangri-la manila hotel makatishangri la manila makatishangri la makatishangrila makatimakati shangri la hotel
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
696
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