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Makati Shangri-La Manila

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Makati Shangri-La Manila
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2,445 Reviews from our TripAdvisor Community

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Showing 2,242: English reviews
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London
Reviewed 2 days ago NEW

I stayed at the Makati Shangrila for 5 nights in March 2017 on a business trip. Good points Excellent friendly staff very efficient in their duties particularly Noel at the pool and Hershey in the horizon club. Comfortable rooms slightly ageing but welcoming and all facilities you would ever need during a trip Free wi fi and breakfast at horizon...

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Thank MiaG
Singapore
Reviewed 2 days ago NEWvia mobile

It lives up to the name of a Shangri-La hotel. Opulent, sophisticated & with a touch of class. Everything is just right & you feel well taken care of. The reception has one of the most service oriented & charming staff I have ever come across. My only point for improvement is that the food served has too much salt....

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Thank judemel
Reviewed 3 days ago NEW

I stayed for two weeks in February. Very good service, nice wellness center and gym. Pool is huge and great for swimming, open till 10pm. Food choice great. When I arrived after 23 hrs of travelling, my check in was already done and room ready. Staff friendly and always ready to help.

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Thank Nadia P
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Nadia P My sincere gratitude to your excellent review during your stay at Makati Shangri-La, Manila. I am pleased that you enjoyed your two weeks stay with us and that our good service and friendly staff, Health Club facilties and pool, great food choices suited you well. I will definitely share your kind words and commendation with my team....

Reviewed 3 days ago NEWvia mobile

The staff was helpful, polite and provided decent service. I received flowers during my trip and they brought a vase to my room and set up the flowers while I was out of my room. They got a few things wrong on my bill, mostly minor, but as soon as I pointed them out they took care of the items...

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Thank G L
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear G L Thank you for your review during your stay at Makati Shangri-La, Manila. I’m glad that you enjoyed our hotel facilities, helpful staff, and central location. I appreciate your kind words and will share your commendations with my team. This is an encouragement for us to continue in giving our best service to you, our valued guest. It...

Cairns, Australia
Reviewed 4 days ago NEW

The building itself is starting to age but what makes this a fantastic hotel is its people. The staff are fantastic. I enjoy a visit to the Hard Rock Cafe Makati right out front in Juliettas shopping centre. This whole area is safe and very modern and for my stay Shangri-la is the centre piece.

Review collected in partnership with shangri-la.com
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Helpful?
Thank michaelok1964
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear michaelok1964 Thank you for your excellent review during your stay at Makati Shangri-La, Manila. I am pleased that you enjoyed our hotel facilities, central location and fantastic staff. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to...

Reviewed 6 days ago NEWvia mobile

This hotel is THE place to stay in Makati! It is in close proximity to all shopping centres, restaurants and within walking distance to my office. The staff are incredibly helpful and smiling all the time. The facilities offered in the horizon club on the 24th floor is amazing, food available anytime during the day, cocktails in the evening, smooth...

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Thank Beegee_bbgp
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Beegee_bbgp Thank you for your "Awesome stay!" review during your stay at Makati Shangri-La, Manila. I am pleased that you enjoyed our Horizon Club facilities and amenities; buffet breakfast at Circles Event Cafe; central location and the helpful and smiling staff. I truly appreciate your kind words and will definitely share your commendations with my team. This is an...

Bangkok, Thailand
Reviewed 6 days ago NEW

An excellent accommodations and service at this hotel, 5 starts for sure but it comes with a 5 start price for the region. I particularly loved not having to check in at the desk. Got greeted by the staff when I walked in who took me straight to my room. That's exactly the type of service I love.

Review collected in partnership with shangri-la.com
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Thank tkoenig76
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear tkoenig76 Thank you for your "Great Hotel" review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed our hotel facilities and services. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our...

Reviewed 6 days ago NEWvia mobile

This place never fails to amaze us! Miss Belle of Circles made sure people will have comfortable breakfast today! The place was jampacked but she gave us the best service ever. She hopped around checking on each and every table. Kudos Ms. Belle!

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Thank Maffie T
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Maffie T Thank you for your "Great Service at Circles" review during your stay at Makati Shangri-La, Manila. I’m glad that you enjoyed our buffet breakfast at Circles Event Cafe. I truly appreciate your kind words and will definitely share your commendations with my team, especially Belle. This is an affirmation and encouragement for us to continue in giving...

Toronto, Canada
Reviewed 6 days ago NEW

I had previously stayed in the Peninsula, which is a hop-skip-and-jump away from the Shangri-la and would not even put these two properties in the same conversation. The Shangri-la Makati is world's better. Loads of room space in the Executive Deluxe with ample separation between work-space and living-space. The bathroom is massive and has separate bath and shower which is...

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Thank ShawnBToronto
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear ShawnBToronto Thank you for sharing with us your experience during your stay at Makati Shangri-La, Manila. I am pleased that you enjoyed our hotel facilities, breakfast buffet and the excellent service. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our...

Reviewed 1 week ago NEWvia mobile

I stayed here with some friends for 4 nights and it was excellent. It looks new, the staff was very courteous, the rooms were very clean, the beds were very comfortable and the pool was beautiful. We loved the breakfast buffet which compares to some Las Vegas hotels, the food was delicious. I'd highly recommend!

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Thank Amit B
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Amit B Thank you for your excellent review during your stay at Makati Shangri-La, Manila. I am pleased that you enjoyed our hotel facilities, courteous staff, and breakfast buffet food selections. I truly appreciate your kind words and will definitely share your recommendations with my team. This is an affirmation and encouragement for us to continue in giving our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Filipino, Sushi, Asian, Chinese, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $164 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Travelocity, Booking.com and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#7 Spa Hotel in Makati
#7 Luxury Hotel in Makati
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Questions & Answers

Here's what travelers have asked, with answers from Makati Shangri-La Manila staff and other travelers.
12 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor away from the lifts always a good choice”
 of 5 bubbles MiaG, 2 days ago | Read review
“All the rooms I've ever gotten there in 10+ stays have been very similar and very nice”
 of 5 bubbles StevenT290, 1 week ago | Read review
“24th floor is where there business lounge is, so if you are on business, get on the 24th floor”
 of 5 bubbles puxadoraz, 1 week ago | Read review
“Rooms facing front of Hotel allow you to gauge the traffic conditions in the area. Trust me that can determine how you plan your day.”
 of 5 bubbles Lee_Kee350, 3 weeks ago | Read review
“Try rooms with Horizon Club acess”
 of 5 bubbles olecgy, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question