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Makati Shangri-La Manila

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#4 of 80 Hotels in Makati
Certificate of Excellence
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2,191 Reviews from our TripAdvisor Community

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Showing 2,011: English reviews
los angeles
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Only complaint was that the room needed some updating in style, closet top shelf was unvarnished shredded wood on top, various lights in bathroom out of commission. It looks more like a standard business styled hotel than a romantic couple's destination. Bed was huge and comfortable though. I'm really being knit picky to be honest, because we had just come... More 

Helpful?
Thank apkurk
Plano, Texas
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I arrived at the hotel around midnight, and left the next day around 11:00 a.m., so I did not get to fully appreciate this remarkable hotel. What I did experience was outstanding. I was greeted at the airport with a car awaiting my arrival. Once inside there was water and a cold towel awaiting mw. Once at the hotel, my... More 

Helpful?
Thank smoberly
Phnom Penh, Cambodia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although I have downgraded this hotel from 5 to 4stars it is still the best place to stay in Makati.Primarily because of the lively,interesting lobby,which on my last visit showcased an opera.The Shangrila always feels like you are at the center of all the action . Rooms are functional but could use a make-over and most disappointing was their recent... More 

Helpful?
Thank robert t
Hong Kong, China
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First time travelling to Manila for a business trip. Stayed 4 nights at this property as a member of a larger team. We also had meeting room space booked. Overall, I thought it was very good - probably deserving of 4.5 stars, rather than 5. The staff were very attentive and couldn't do enough to please across housekeeping, check-in, audio... More 

Helpful?
Thank LizM26
Dubai, United Arab Emirates
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

the location is fantastic very good options for shopping as I had to do some as bags were lost in the flight. rooms very spacious & service I thought was excellent. good facilities for meetings/conferences . a good stay for sure

Helpful?
Thank Prad1970
Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a special treat to stay at Makati Shang. A real jewel in the heart of Makati. I spent a biz week at this hotel and I must say the staff were very friendly and welcoming. A+ service everywhere. Vida, Charm, Wen, Cathy to name a few treat each patron at the hospitality lounge as a personal quest. Arah from... More 

Helpful?
Thank Samir S
Bangkok, Thailand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Shangri-la is well situated at Makati area. Center of Manila, 45 minutes from Airport. Very good service, staff well available for any requests, Executive floor, Very good western and Japanese restaurant. No massage available which was the only weak point after a long trip. Good bed rooms, little old style, but very good quality, quiet, as well as air... More 

Helpful?
Thank PhilippeBouquiaux
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is not new but in relatively good condition. Room is quite spacious with a bed that fits 3!! Lots of TV channels to choose from and wifi is strong and easy to operate. The lobby is grand with lots of food options. Location is great for shopping and near to business district if you are there for business.... More 

Helpful?
Thank howardsgp
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear howardsgp Thank you for your honest and detailed review during your stay at Makati Shangri-La, Manila. I am glad that our facilities and services especially our grand lobby and central location suited you well. Happy to note that despite the crowd, you were able to enjoy your breakfast and felt spoilt for a wide choice of food items at... More 

Philippines, Sorsogon, Barcelona, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I was a regular 19 yrs back but then lots of hotels keep on popping up so I have to try others as options. But what I really miss here is the breakfast. Circles breakfast is still then best compared to most 5-6 star hotels. Fairmont Hotel and Raffles hotel are still behind compared to Circles of Makati Shagrila

Helpful?
Thank Hotelsleepover
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Hotelsleepover Thank you for your loyalty to the Makati Shangri-La, Manila. I truly appreciate your commendation of our breakfast at Circles Event Cafe. This is an affirmation and encouragement for us to continue in giving our best service to our valued guests like you. It’s a pleasure to have you and please do let me know when you stay... More 

Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Booking: The reservations specialist I spoke to was excellent. He took note of my requests and even asked if we were celebrating a special occasion. He also took time to explain that the pool was under renovation and what alternatives the property can provide for the meantime. Checking-in: seamless and courteous. We were also informed that we have been given... More 

Helpful?
Thank azziedb
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear azziedb Thank you for choosing to stay at Makati Shangri-La, Manila for your anniversary. I am glad that my team made your special day more memorable. Your kind words inspires us to work harder to improve and become better at what we do to serve our valued guests like you. It is a pleasure to have you and I... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $233 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Hotels.com, Hotwire, Expedia, Agoda, Asiatravel.com Holdings, HotelTravel.com, Travelocity, Odigeo and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Spa Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#4 Luxury Hotel in Makati
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