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Makati Shangri-La Manila

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2,216 Reviews from our TripAdvisor Community

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Showing 2,029: English reviews
Honolulu, Hawaii
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An excellent place when you want a luxurious experience. One of the best hotel I choose to stay in the Philippines. Also, it is very convenient to shopping and other restaurants. I don't like to deal with traffic and I avoid crowded areas, so this is the place I go back to most of the time in Makati area. I... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank 374esped
Faridabad, India
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was here on business trip and place is awesome I really enjoyed my stay here. Being a vegetarian it's really very difficult over there but I have requested for pure-veg food and Sheaf called me to understand what I want and they prepared foods as my taste that what’s make this a awesome place. Good work and keep it... More 

Helpful?
Thank Garg_Anuj
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

2 nights stay at our favourite hotel in Makati. An established and well Serviced hotel.Perhaps the rooms need a refurbishment program to be more contemporary. Used the Gym ...and sauna facilities. A fantastic area with modern equipment, well managed and an upgraded jacuzzi and related locker services. Had dinner at the Sage Grill..great grill beef selections and a very decent... More 

Helpful?
Thank Zain P
Level Contributor
9 reviews
7 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with my family. The room view is amazing. You can see the beautiful Makati place at night. The breakfast is amazing, they have variety of food different cuisine. They room rate is very reasonable for their gym,restaurant,room and pool area. I highly recommend this hotel.

Helpful?
Thank Queen_Arbie
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Queen_Arbie Thank you for choosing to spend your family staycation at Makati Shangri-La, Manila. I am glad to note that you enjoyed our services and facilities especially the buffet breakfast. Again, thank you for highly recommending us and I look forward to your next family bonding at Makati Shangri-La. Sincerely More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here multiple times. At one point, for almost an entire month. My favorite part of the stay --- the variety of the food served in the breakfast buffet is just impressive. And it doesn't hurt that the service is always impeccable. I look forward to my next stay this coming weekend.

Helpful?
Thank Zarrin R
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Zarrin R Thank you for your always staying at the Makati Shangri-La, Manila. I am glad to know that our facilities and services, especially our buffet breakfast made your stay more memorable. This is an affirmation and encouragement for us to continue in giving our best service to our valued guests like you. It’s a pleasure to serve you... More 

Abu Dhabi
Level Contributor
221 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for four nights in May 2016 as part of our 30th wedding anniversary holiday in Philippines. The location of the hotel is excellent and all of the staff we met were welcoming and professional. Our room was a good size and we particularly enjoyed the access each evening to the Club Lounge. Highly recommended.

Helpful?
Thank Phil W
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Phil W Thank you for choosing to celebrate your 30th wedding anniversary at Makati Shangri-La, Manila. I’m glad that our facilities and services at Horizon Club suited you well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service... More 

Singapore, Singapore
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Shangri-La Makati is one of the most hospitable hotels I've ever stayed in in all of Asia. The hotel staff are always smiling and saying"good morning" to you. No hotel makes me feel more welcome in all of Asia than this hotel. Ironically, the room layout looks exactly like the Sheraton Grande Sukhumvit hotel in Bangkok. The Shangri-La Makati... More 

Helpful?
1 Thank 71potc
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear 71potc Thank you for excellent feedback during your stay at Makati Shangri-La, Manila. I’m glad that our facilities; security services and staff made you feel more welcome and at home during your stay. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in... More 

Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Only place I have ever stayed in Manila. It is, for me perfect. Great gym, fantastic restaurants. Impeccable service. However watch put for the beautiful lady who greats you at reception on check in and temps you to upgrade. Very intrusive and very unprofessional for a hotel with this reputation. I complained vehmently about this particualry as it was directed... More 

Helpful?
Thank Ray C
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Ray C Thank you for your review during your stay at Makati Shangri-La, Manila. I am glad that our gym, restaurants and impeccable service suited you well. I deeply apologize for the inconvenience you experienced when your wife got confused when she was offered room upgrade. I have shared your comments with the concerned department and I requested them... More 

Makati, Philippines
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

You want luxury? This is one of the best hotels in the Philippines you should try visiting. Great staffs. Excellent clean rooms. Beautiful staffs. Room service is awesome too! I came here just to unwind.

Helpful?
Thank Yan C
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Yan C Thank you for choosing to stay at Makati Shangri-La, Manila. I really appreciate your commendation especially when you wrote that we are "one of the best hotels in the Philippines". I will definitely share your kind words with my team. Let me know when you plan to unwind again in the hotel so I can make arrangements... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The hotel fulfills the vast majority of requirements for a relaxing retreat in Makati. Service is excellent, staff is very knowledgeable and friendly. Finally, one of the best hotel breakfast I found so far.

Helpful?
Thank Michael P
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Michael P Thank you for your review during your stay at Makati Shangri-La, Manila. I’m glad that our facilities and services afforded you a relaxing retreat. I truly appreciate your kind words and will definitely share your commendations with my team, especially your comment on our knowledgeable and friendly staff and having the best hotel breakfast you have experienced... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $230 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Hotwire, Asiatravel.com Holdings, HotelTravel.com, Agoda, Odigeo, Travelocity, Expedia and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#3 Spa Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#4 Luxury Hotel in Makati
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