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Valero Grand Suites by Swiss-Belhotel Makati

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152 Valero Street Salcedo Village, Makati, Luzon 1227 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (109)
Room & Suite (40)
Dining (6)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 05/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Valero Grand Suites by Swiss-Belhotel Makati
Updated 05/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 131 hotels in Makati
Location
Cleanliness
Service
Value
Valero Grand Suites by Swiss-Belhotel Makati is a 271-room four-star international hotel located in the city’s hip business and urban residential enclave, Salcedo Village, Makati, only 30 minutes from Ninoy Aquino International Airport, 15 minutes away from Bonifacio Global City and offering convenient access to some of the city’s best attractions such as The Ayala Triangle, Greenbelt, and Ayala Museum. An array of restaurants, bars and cafes are also at guests’ fingertips. The property is perfect for leisure and business travellers as well as those looking for long-stay accommodation.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Parking
Wifi
Hot tub
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bidet
Bottled water
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Mid-range
Languages Spoken
English, Filipino

Location

Full view
98Great for walkers
Grade: 98 out of 100
188Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
345Reviews6Q+A44Room tips
Traveler rating
  • 187
  • 87
  • 40
  • 14
  • 17
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
David G wrote a review Jun 20
1 contribution
I am Mr. Garcia and i check in at valero grand suites Room no. 2102 I want to commend Carlo For being a good room attendant as he respond to all our request and he really clean and take care of our room as well as guest. he really takes care of guest and communicate in a very nice way. i recommend he for being a good room attendant. Thank you.
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Date of stay: June 2021Trip type: Traveled solo
Helpful
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded yesterday
Dear G2291LVdavidg, Thank you for the review and for commending our service & associates. Our team is trained to go beyond the extra mile to assists our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to having you as our guest again, under better circumstances. Cordially, Garry A. Garcia General Manager
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Hector Periquin wrote a review Jun 19
Metro Manila, Philippines69 contributions33 helpful votes
Pros 1) The staff were very accommodating and pleasant. Always willing to help while giving a friendly positive vibe. This includes the housekeeping staff, f&b, security, and front desk. Very professional team. 2) Good location close to restaurants and a park a block or two away. 3) I was assigned a spacious room with complete amenities Cons 1) The cockroaches in my room were unacceptable. Due to COVID protocols I couldn't request to change rooms, so I patiently asked for them to bug spray the room. It didn't help because I would occasionally find them on my table, bedside, bathroom, etc for my whole stay there for 8 nights. The operational staff did what they can but I think it's time for a major pest control management. Hotel would have had a higher rating if not for this. This is alarming and should be given attention to! 2) Restaurant was so so - I tried eating a meal, juice, and a cocktail. I suggest eating outside.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded yesterday
Dear hectorperiquin, Thank you for choosing to stay in our Hotel and for taking the time to leave a review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely apologize for the service shortfalls and for failing to meet your expectations. Please be assured that we took serious note of your disappointment and we are already taking the necessary steps to improve our services. Aside from the regular scheduled massive treatments, we have also engaged with a world-class service provider to help eliminate such issues. We will always be grateful to guests like you who help us to improve our level of service. You are a vital part of our continued growth and success. We look forward to welcoming you in the near future under better circumstances and we wish you good health. Cordially, Garry A. Garcia General Manager
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Paulo L wrote a review Jun 19
1 contribution
They maintain good housekeeping, good attitude towards the guest..good working ethics...Respectfull and and organized..The hotel meets my expectation and corfortable needs in my stay here..Very good ameninities and clean CR as well as comfortable beddings ang clean sorroundings
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Date of stay: June 2021Trip type: Traveled solo
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 2 days ago
Dear 390paulol, We appreciate the time and effort you have spent to share your valuable comments. We are very grateful for your commendation on our hotel and associates. Our team is trained to go beyond the extra mile to assists our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel! Cordially, Garry A. Garcia General Manager
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John paul G wrote a review Jun 17
1 contribution
I would like to recommend mr.fonce who always ask my needs clean my room with quality as 5star hotel very responding man and friendly next time i will comeback here this hotel. Keep up the good work.Godbless
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Date of stay: June 2021Trip type: Traveled on business
1 Helpful vote
Helpful
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 5 days ago
Dear johnpaulg96, Thank you for taking the time to leave such a positive review. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. Since 2020 we have invested in new health & safety equipment for the security of our guests and staff. We look forward to welcoming you in the near future under better circumstances. Cordially, Garry A. Garcia General Manager
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JR A wrote a review Jun 16
1 contribution
Good accommodation. Approachable workers in the hotel and very accommodating. Responsive to any concern or problem in the room. Have a good service. Friendly people or crew to the guest in the hotel. Carlo
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Date of stay: June 2021Trip type: Traveled solo
Helpful
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 5 days ago
Dear 481jra, We appreciate the time and effort you have spent to share your valuable comments. Thank you for commending our facilities as well as our associates. Our team is trained to go beyond the extra mile to assists our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel! Cordially, Garry A. Garcia General Manager
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PRICE RANGE
$62 - $89 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
271
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Frequently Asked Questions about Valero Grand Suites by Swiss-Belhotel Makati
Which popular attractions are close to Valero Grand Suites by Swiss-Belhotel Makati?
Nearby attractions include Salcedo Saturday Market (0.08 miles), Glorietta (0.3 miles), and Mystery Manila (0.3 miles).
What are some of the property amenities at Valero Grand Suites by Swiss-Belhotel Makati?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Valero Grand Suites by Swiss-Belhotel Makati?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Valero Grand Suites by Swiss-Belhotel Makati?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, free parking is available to guests.
What are some restaurants close to Valero Grand Suites by Swiss-Belhotel Makati?
Conveniently located restaurants include Blackbird, Mendokoro Ramenba, and The Lobby - The Peninsula Manila.
Are there opportunities to exercise at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, guests have access to a pool and a fitness center during their stay.
Does Valero Grand Suites by Swiss-Belhotel Makati have an airport shuttle?
Yes, Valero Grand Suites by Swiss-Belhotel Makati offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, dry cleaning and laundry service are offered to guests.
Does Valero Grand Suites by Swiss-Belhotel Makati offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Valero Grand Suites by Swiss-Belhotel Makati?
The staff speaks multiple languages, including English and Filipino.