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St Giles Hotel

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St Giles Hotel
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401 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Kuala Lumpur
Reviewed 4 days ago NEWvia mobile

Staying here for 4 day till Sat, already felt great. Room is right size for business traveller and very clean. Breakfast taste good with sufficient spread Staff is great, always smiling and greets. One of the staff Queeny even helped me recover my passport thru speaking n coordinating with the grab driver to recover my passport. Although 3 star hotel,...

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Helpful?
Thank Occasiontraveller
London, United Kingdom
Reviewed 1 week ago

The hotel was fine apart from finding at least 3 roaches running around my room . ( can provide pics and video if needed) moved room , checked out the following day into the A-venue hotel suites. Reception were nice and moved me without a fuss. This hotel obviously has a pest control issue. Shame really as everything else was...

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1Thank neilcharlton
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Last few years I've been staying here due its location. Back then it was quite nice and still smell fresh. Last month trip felt very tired and old. Rooms seems to require much upgrade and internet is slow sometimes wifi goes away. I've wandered around and discovered this new hotel next door. Surprised that for a bit more peso that...

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Helpful?
Thank poofthenmagic
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I appreciate your review and for staying with us in your recent visit. I apologize for the inconvenience due to internet connection problems that you encountered during your stay. We are currently upgrading our system to make surfing smoother and faster. For any WiFi concerns, do...

Yogyakarta, Indonesia
Reviewed 1 week ago

I spent about 5 days here in this hotel. The view from the room was as I expected. The people is indeed, a plus point. Location is sooo good, close to everywhere and most important, safe for a visitor from other country like me. Thing they might need to improve is their breakfast - which I can't have many option...

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Helpful?
Thank Awang5
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us. Glad to hear that you had a nice stay at the hotel. I appreciate your review and for highlighting the hotel’s convenient location and view from our rooms. I also took note of your comment on our breakfast selection. Thank you again and we are looking forward to welcoming you...

Reviewed 1 week ago via mobile

Used this hotel as a stop over after travelling up from Borocay to fly from Manila back to London. The hotel was about 20 mins from the airport. We were located on the 26th floor so the views were good. It was a little dated but for the price we paid more than ideal. The location was fantastic with the...

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Helpful?
Thank Darren H
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. I am pleased to know that you had a good stay and you enjoyed the hotel’s accessibility to malls. As for our breakfast, rest assured that we are continuously improving our selection to serve all out guests better. It was our pleasure serving you and we hope to...

Dallas, Texas
Reviewed 2 weeks ago

Stayed 4 days / 3 nights and the hotel was very adequate for my need with a competitive rate but comfort in my room Shower is great and tile showers and bath very clean and nice . Room a little bit smaller but again very adequate Buffet breakfast was adequate ,, Near Burgos St . So night life around the...

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Helpful?
Thank lchilcoat2000
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. It is nice to know that you found the hotel adequate for your needs. Thank you for highlighting the hotel’s convenient location and the cleanliness of the room. It was our pleasure serving you and we are looking forward to welcoming you again at the hotel!...

Vietnam
Reviewed 4 weeks ago via mobile

We have a room on the 21st floor. It has a good view. The lobby of the hotel is nice. We reserved this through Agoda but it would have been much cheaper to just come and pay. The room is very noisy as we can hear everything from our room next door. Their shower is like a waterfall. Their alarm...

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Helpful?
Thank cmsflorence
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for writing a review about the hotel. It is nice to know that you enjoyed the view from your room. I understand the frustration that you felt as this has caused inconvenience during your stay. Please accept my apologies and rest assured that we are continuously improving our services to make your stay satisfying. Thank you...

washington
Reviewed 4 weeks ago

positive points, Location is pretty good, lots of restaurant near by. The room itself was pretty good, i was on floor 29 and had a good view of the city. The aircon was good but trying to control the temp was impossible. It was either full on or off. Water pressure was very good in the shower. Room was clean...

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Helpful?
1Thank norby621
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for taking time to share your experience with us. It is nice to hear that you enjoyed the hotel’s location and you found our room clean and comfortable. I understand your disappointment if the hotel fell short of your expectations. Rest assured that comments like these will not be left unnoticed. Regarding the check-in procedure, please...

Reviewed January 21, 2017 via mobile

Really impressed with how the team here managed to get it right. The last few stays have been a bit of a let down and this time - while short - they went to the extra effort to get everything right. The rooms here are good value, not huge in size but at least well laid out. Security is good...

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Helpful?
Thank Michael L
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us. Glad to know that you enjoyed your recent stay at the hotel. Thank you for highlighting the hotel’s convenient location, security and our rooms. It was our pleasure serving you and we are looking forward to welcoming you again! Sincerely, Derrick Tan

NEW TAIPEI CITY
Reviewed January 20, 2017

Thought I got a good deal from travel site, but it's actually even better if you book directly. Spent nine nights here, have extended my stay here at Makati under long stay rates. The security staff is friendly, reception is cool, haven't had the chance to use pool , which is rather small. The gym is not a gym, just...

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Helpful?
Thank David J
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. Appreciate your positive review and I am happy to know that you found the hotel a good place to stay. It is nice to hear that you found our staff friendly and the hotel has provided everything that is needed for a business stay. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Strategically located in the central district of Makati City, along Makati Avenue corner Kalayaan Avenue, close to Rockwell Shopping Centre, 12 km or 30 minutes by car from Ninoy Aquino International Airport. 512 contemporary designed guestrooms with broadband internet access, private bath with shower, electronic safe, LCD TV with over 60 cable channels, hair dryer, coffee/tea making facilities, iron and ironing board. ... more   less 

Additional Information about St Giles Hotel

Address: Makati Avenue, Kalayaan Avenue Corner, Makati, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: $50 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St Giles Hotel 3*
Number of rooms: 512
Reservation Options:
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Also Known As:
St Giles Hotel Makati, Metro Manila
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Questions & Answers

Here's what travelers have asked, with answers from St Giles Hotel staff and other travelers.
12 questions
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2 months ago
Exeter, New Hampshire, USA
Skudai, Malaysia
7 months ago

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Questions? Get answers from St Giles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor will avoid the loud band noise in the evening next to Avenue”
 of 5 bubbles poofthenmagic, 1 week ago | Read review
“Ask for corner room, The view is great and larger space”
 of 5 bubbles Awang5, 1 week ago | Read review
“If you don't mind being scammed or get injured in the pool choose a room on upper levels to get away from traffic noise”
  • room
  • room
  • room
 of 5 bubbles norby621, 4 weeks ago | Read review
“Take higher floor if available as traffic noise can be brutal.”
 of 5 bubbles 389DavidJ389, Jan 20, 2017 | Read review
“their rooms are quite old needs renovation”
 of 5 bubbles KhanR_11, Jan 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question