We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Auburn - Finger Lakes Region

Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Auburn - Finger Lakes Region
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

388 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 381: English reviews
2 reviews
4 of 5 stars Reviewed 1 week ago

We used the Holiday Inn Auburn for our block for wedding guests. They were extremely accommodating and went above and beyond for us. There were some wedding guests that did not book in the block and they found those guests and distributed gift bags to them. Also at the time the bar did not have their liquor license so they... More 

Helpful?
Thank slmazone
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for your great review. More 

Hollister, California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Holiday Inn has a great location right in the center of the two main crossroads so it is easy to find and close to everything. The place is clean and what expect of a nice hotel. However, we only had one coffee cup so we called down to the front desk to ask for another. The young woman who answered... More 

Helpful?
Thank Amy A
Bob T, Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for taking the time to review your recent stay with us at the Holiday Inn Auburn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided. I have shared your comments with our Front Desk staff... More 

Louisville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I've been staying at the Holiday Inn in Auburn two or three times a year for more than 20 years. In the past it was great but over the last four years it has shown its lack of care. The carpeting and rooms need to be updated, the exterior doors are no longer locked, and they need parking lot camera... More 

Helpful?
Thank George B
Bob T, Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for taking the time to review your recent stay with us at the Holiday Inn Auburn – Fingerlakes Region. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us! We will be beginning renovations to the hotel very soon! We are very excited to be... More 

Grand Haven, Michigan
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room was quiet (Room 251) but it was very depressing. Furniture in sad shape, old and tired looking. No frills and I think it was pretty expensive for what it offered. We like its location, making walking to restaurants and various places easy. Not that there's much to do in downtown Auburn. What a junky downtown....no stores, no real... More 

Helpful?
1 Thank flosue
IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear flosue, Thank you for your feedback regarding your stay at Holiday Inn Auburn Finger Lakes Region, NY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the furniture. We will look into this... More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago via mobile

Pricey for the condition it is in. The rooms need renovation. The manager tried to enter our room to check that it had been cleaned, not realizing we were staying in it. Ok for one nights stay but wouldn't stay here again unless it is updates. The front desk workers were very nice.

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of our hotel. Allow us to apologize for any inconvenience you may have experienced during our room check. It is also regrettable that some aspects of our property did not live up to your expectations. Let us assure you that we want nothing more than to ensure... More 

Travelers are raving about these Auburn hotels

New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for a wedding. I tried to check in at 3:00 but my room was not ready. Lots of other guests arrived along with the bridal party. While the front desk staff did well juggling rooms, there were not enough rooms cleaned for all of us. Some guests got ready for the wedding in other people's rooms, went... More 

Helpful?
Thank Jamsy
IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Jamsy, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am truly sorry that you were disappointed with the delayed check-in proceed and average room qualities. Allow me to apologize... More 

Oswego, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I held an event at this hotel for seven days. Every room was booked. The staff at this hotel has got to be the hardest working group of people I have seen in a long time. All of the staff was so accommodating. They went above and beyond our expectations. There were 450 people at the banquet. All people attending... More 

Helpful?
Thank TKALL17
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you so much for your wonderful review, I will definitely share this with our staff. More 

Sleepy Hollow, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2016

Over several weeks in June/July 2016, four of us visited this hotel. I tried another because our friends said this one was 'so bad'. But the other was... not so nice. So I tried this Holiday Inn after all. I stayed on the top (5th) floor, where the rooms are in great shape, clean and new. I heard that some... More 

Helpful?
Thank Dennis F
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you very much for your great review. More 

Level Contributor
17 reviews
5 hotel reviews
2 of 5 stars Reviewed July 14, 2016 via mobile

After reading the reviews, I was expecting something pretty bad, but actually was pleasantly surprised that our room was spacious and had a comfortable bed. But it did have a slight lingering cigarette smoke smell and was dark. The hotel needs a complete revamp and while fine for an overnight, is not a place I would choose to stay for... More 

Helpful?
Thank Candyaltman
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for your review, we are preparing to renovate the hotel this fall as it does need some attention. More 

New Hartford, NY
Level Contributor
196 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed July 13, 2016

Friendly front desk people, who screwed up. I called the day before and asked for a quiet room away from the pool. I was checked into a room directly facing THE POOL! So, I had to go back down got the desk and change rooms. The rooms are tired in appearance. limited places to plug in our iPhone, etc. But... More 

Helpful?
Thank NYBob6
Patrick M, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

I apologize for our mistake and will ensure we do a better job of training our staff. We pride ourselves on treating the guest like family and during your stay we proactively address your concerns. We realize our rooms need to be updated and are working with designers to start that process. More 

Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (13)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (5)
Viewed
Dining (3)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Auburn
0.3 mi away
Inn at the Finger Lakes
0.2 mi away
Hilton Garden Inn Auburn
5.0 mi away
Skaneateles Suites
Skaneateles Suites
#1 of 7 in Skaneateles
5.0 of 5 stars 653 reviews
Show Prices
Show Prices
Show Prices
6.2 mi away
Finger Lakes Lodging
Finger Lakes Lodging
#5 of 7 in Skaneateles
4.0 of 5 stars 79 reviews
13.7 mi away
Hampton Inn Seneca Falls
Hampton Inn Seneca Falls
#1 of 4 in Seneca Falls
4.5 of 5 stars 490 reviews
2.6 mi away
Sleepy Hollow Motel
Sleepy Hollow Motel
#5 of 8 in Auburn
4.0 of 5 stars 35 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Auburn, NY is located in the heart of the spectacular Finger Lakes Region of Central New York. Come take a swim in our indoor-heated pool or relax with dinner and cocktails in McMurphy's Authentic Irish Pub. When you stay with us, you can enjoy shopping at Waterloo Premium Outlets and Bass Pro Shops, tour the wineries on the Cayuga Wine Trail and Seneca Wine Trail, visit our local historic sites, or enjoy a show at the new Merry-Go-Round Playhouse Finger Lakes Musical Theatre Festival. We are in the center of it all. Stay at the Auburn/Finger Lakes Holiday Inn and visit the scenic village of Skaneateles. We look forward to seeing you soon. ... more   less 

Additional Information about Holiday Inn Auburn - Finger Lakes Region

Address: 75 North St, Auburn, NY 13021-2503
Location: United States > New York > Finger Lakes > Auburn
Price Range: $112 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Auburn - Finger Lakes Region 3*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Hotwire, Odigeo, Travelocity and Hotels.com so you can book your Holiday Inn Auburn - Finger Lakes Region reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region NY
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay