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Hilton Garden Inn Auburn

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Hilton Garden Inn Auburn
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463 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Have stayed at many Hiltons world wide. This location surprised us being in a small town but was top notch. Staff was wonderful, rooms clean great place to stay. Would recommend this hotel to anyone needing to stay in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan H
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for a family reunion and were extremely satisfied - the hotel and rooms were spotless, the service was friendly and helpful (made restaurant recommendations), the pool is fantastic and great for kids and there is an outdoor oasis attached to the restaurant/bar that was lovely. We cannot say enough good things about this hotel; we... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela B
Ontario
Level Contributor
206 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful entrance. We were greeted by a very lovely lady by the name of Sarah. Here customer service skills were above and beyond. She took my information and my wife and I were on our way. The room is nothing less than I would have expected from the Hilton name. Two big queen sized beds with three pillows (one of... More 

Helpful?
Thank Leamer
Lyndonville, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel and accommodating staff. Enjoyed outdoor seating and firepit except that children were running around unattended. Disappointed that there is no continental breakfast considering the rate.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Q6788UFtammyb
Bethlehem, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

other than Internet standard service for HHonors members and having to login everyday, the experience was great. better than most fitness center better than most in-hotel bar area well decorated I'll be back

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 692joee
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Thank you so much for taking a moment to share your feedback with us! I am happy to see that you found our facilities to you liking and we look forward to seeing you again soon! Until then, safe travels! Sincerely, Mandy Webster Front Office Manager More 

Mio, Michigan
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was really beautiful. Everything about it was excellent. We especially enjoyed sitting outside in the court yard. There was a family having a little reunion and we enjoyed watching their kids play. The hotel bar had good service, the rooms are really nice.

Helpful?
Thank Patricia H
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Patricia H, Thank you so much for all of your kind words! I am thrilled that you enjoyed your stay and that you were able to take advantage of our beautiful court yard area. We look forward to welcoming you back again in the future! Until then, take care. Sincerely, Mandy Webster Front Office Manager More 

Greater Cincinnati
1 review
5 of 5 stars Reviewed 1 week ago

This is a beautiful, clean property centrally located. All staff were professional and accommodating. I didn't eat in the restaurant but heard it is very good. Great experience.i would definitely stay here again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer C
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Jennifer C, Thank you very much for taking a moment to share your feedback with us. I am thrilled to see that you enjoyed your stay and that you found our facilities to be beautiful! We look forward to your return and we hope you have an opportunity to dine at Refinery! We are very fortunate to have such... More 

Ponte Vedra Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

HIlton should be ashamed ! Cheap remodel AC noisy no manager on staff the list goes on. Don't waste your money or time it's a dump! We came to take our daughter back to auburn senior year we have stayed at many auburn hotels at the same rate as this one they were by far the worst!

Helpful?
Thank ealexon
1 review
4 of 5 stars Reviewed 1 week ago

Very nice, clean hotel. Staff were exceptionally friendly. My daughter was looking for coconut water and the girl at the front desk actually gave my daughter her own coconut water because the hotel didn't have any. Amazing!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank denisef965
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Denise F, Thank you for taking a moment to share your feedback with us. I am so happy to hear that you enjoyed your stay and that our front office staff was able to accommodate your daughter. We have such a wonderful team that is dedicated to ensuring all of our guests are well taken care of and I... More 

New York
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I usually stay at the Hilton Garden Inn when I travel. This one has the worst management at any of the Hilton's I have stayed. We arrived in our room and unpacked and then realized our room was not fully cleaned. They did put us in a new room. The hotel was very busy with 3 weddings, they could have... More 

Helpful?
Thank NYGirl83
Drew C, General Manager at Hilton Garden Inn Auburn, responded to this review

Dear NYGIRL83, Thank you for providing your feedback from your recent stay. I am sorry to hear that you were not satisfied with your stay. We appreciate your honest feedback as it will help us correct the issues you experienced. We will look at our staffing levels for the restaurant to ensure that we are providing excellent service to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Auburn

Address: 74 State St, Auburn, NY 13021-3438
Location: United States > New York > Finger Lakes > Auburn
Price Range: $127 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Finger Lakes, NY
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