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Hilton Garden Inn Auburn

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Hilton Garden Inn Auburn
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447 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Brooklyn, New York
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed there for one night on our way from New York to Canada. This is a nice hotel, clean, sufficient room space. Location is convenient. Everythings is nice, However, the breakfast is disappointed. It cost $9.95 each person, with chef and buffet. We have ordered a pancake and it was horrible. Buffet food is insufficient. We... More 

Helpful?
1 Thank Alice C
millerton, ny
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hilton Garden in Auburn, NY is a great place to stay if you are traveling across NewYork State. Despite the annoying screw-up with the central Hilton Reservation Center (Do not call them. Call the hotel.) the front desk receptionist was incredibly helpful and charming in giving us a room. Every detail in the room from bedside lamps to bathroom... More 

Helpful?
Thank critic735
Newtown, Connecticut
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were in Auburn for the first time and the stay here was excellent. Liked the proximity to events we were attending and to the restaurants/bars and neighboring towns. Staff was pleasant and helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 351ilened
Mt Cobb, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

If they upgraded the beds would have rated higher. Room was very clean, staff was great. My children loved the salt water pool and hot tub. I only wished that they offered grab and go breakfast items.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 48jenniferz
Stephens City, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

We were in town for vacation, visiting around the finger lakes region. Auburn is a great location for doing day trips around the area while still retreating back to the hotel and being able to walk to a good dinner. This hotel is also a great location in Auburn. If you go, hit the Auburn Diner for breakfast. It was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank allisond299
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear, AllisonD Thank you for taking a moment to share your review with us. I am thrilled to see that you enjoyed your vacation and you found our property to be convenient for your travels. The Finger Lakes area is beautiful and a great destination spot! We do hope welcome you back again in the future! Until then, safe travels!... More 

New York City, New York
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff here is amazing. We were a massive group staying with a wedding and they handled us all with such kindness and patience. The rooms are pretty standard; beds are comfy and the rooms are pretty quiet - you can't hear a lot of passing hallway or next door noise. The location is good if you are also looking... More 

Helpful?
Thank pattersondevon
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for your kind words! I am thrilled to see that you enjoyed your time with us. Weddings are such a joyous occasion and I am glad we could be apart of your celebration. I will be certain to pass your kind words along to our team and commend them for a job well done! It... More 

Fulton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was great, the hotel was clean and comfortable. It was a little pricey, but I would definitely stay there again. The breakfast was very good, and the outside area was so nice at night. We are a large family and the staff was very understanding and helpful with our large, sometimes loud group during the late evening hours.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Craig F
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear, Craig F Thank you so much for sharing you recent experience with us! I am so happy to see that you and your family enjoyed your stay. It was a pleasure to have you. It's always nice to bring the family together and have a great time! We look forward to your return. Until then, take care! Sincerely, Mandy... More 

Burlington, Canada
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, great location, mostly friendly staff. Breakfast was a great deal - 9.95 for a breakfast buffet! Pool but we did not have time to swim. Lots of parking. Rooms were very clean and the beds were so comfortable. We would stay here again.

Helpful?
Thank Shelley M
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear, Shelley M, Thank you so much for your review! I am thrilled to see that you enjoyed all aspects of your stay and that you were able to enjoy our wonderful Garden Grille breakfast. A good breakfast really does make for a great day! I am also glad that you noted that you would stay with us again, as... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

I am writing this using the hotel wifi. It is so fast!! The room is very basic and bland, but nice modern and comfortable. There is not much street noise. Probably the worst thing is the elevators. The sound like they need a lot of oil!!

Helpful?
Thank Riley M
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear, Riley M Thank you for taking a moment to share your recent experience with us. I am glad to see that you were able to write this review from the comforts of your guest room and that you enjoyed your stay. With the help of great feedback like yours, we just recently had our elevators looked at to ensure... More 

Dublin, Pennsylvania
1 review
3 of 5 stars Reviewed 3 weeks ago

An ok hotel. Clean, but sort of basic. The Keurig was nice instead of the normal nasty hotel coffee you normally get. The staff member was asleep when we checked out & I had to say excuse me several times before she woke up.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 647crt
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you very much for sharing your recent experience with us. I would like to apologize for the unacceptable service that you experienced upon your departure. I have addressed this with our team to ensure that no instances like that take place again. This is not typical of our staff and I truly apologize that we fell short in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Auburn

Address: 74 State Street, Auburn, NY 13021
Location: United States > New York > Finger Lakes > Auburn
Price Range: $143 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Finger Lakes, NY
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