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Royal Inn Hotel

#19 of 65 Hotels in Puno
Certificate of Excellence
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Royal Inn Hotel
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236 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Greenville, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff was amazingly friendly. Our heater did not work, so they brought us up a floor unit. The TV had few choices. The breakfasts were some of the best in Peru. Beds-great. Cleanliness-great. Staff knowledge-excellent.

Helpful?
Thank bmaney
Baltimore, Maryland
Level Contributor
13 reviews
5 of 5 stars Reviewed 1 week ago

The folks at this hotel went out of their way to make my stay special. When my traveling companions informed them that it was my birthday, the hotel staff went above and beyond and ordered in a cake and personally delivered it to my room and sang Happy Birthday. Thank you staff at Royal Inn for a wonderful experience that... More 

Helpful?
Thank Cindy L
Ukiah, California
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Just off the square, 1 block from a lovely shopping/eating district, close to boats for Lake Titicaca. Very charming hotel, attentive staff and good food. Rooms were spacious and comfortable. Would definitely stay again of the need arises.

Helpful?
Thank Denise H
3 of 5 stars Reviewed 2 weeks ago

hotel is not in compare to u.s.a as most people visit south America are Americans hotels are old, needs to be remodel , need to be more clean, staff of the hotel was very nice and helpful and honest. ##########################################################################################################################################################################################################################################################################################

Helpful?
Thank Hasmukh-Panna P
Buena Park, California
Level Contributor
234 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at at the Royal Inn for two nights. The lobby and breakfast room were very attractive. The lobby had a modern sitting area by a fire, which my daughters sat near in the morning when it was cold. The breakfast room also had fire heaters. Our rooms had nice Peruvian style paintings hanging around the room that added... More 

Helpful?
Thank Matthew J
Birmingham, Michigan
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 1, 2016

The hotel is right off the city square, so it puts it in a pretty good location. The staff were friendly, helpful and professional. The rooms were comfortable and clean while wifi was spotty at best. After a busy day of sightseeing and exploring, all anybody really wants is a good nights rest and the Royal Inn Hotel offers that.

Helpful?
1 Thank Jason M
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

We were happy for the friendly service the workers did when we felt the problems with altitude. One of us needed to go to a lower altitude as soon as possible, and the staff of the hotel help very much with the search for the right transportation to Arequipa. The hotel was comfortable and warm.

Helpful?
1 Thank evalond2016
Henry A, Administrador. at Royal Inn Hotel, responded to this review

Dear Guest, Thank you for recently staying with us! We are glad to hear that you enjoyed your stay, and all the amenities the hotel had to offer! It's gratifying to know that you found the staff very helpful. It was a pleasure to have you at Royal Inn Hoteles and our Restaurant Shurpo, we are looking forward to your... More 

Rio Rancho, New Mexico
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 16, 2016

Nice hotel, rooms OK but no way to control temperature. Free breakfast was satisfactory, but rather bland. The bar area is sad, never saw anyone in it, and the restaurant leaves lots to be desired. Was with a tour group, so didn't pick it myself; and wouldn't.

Helpful?
1 Thank buytobys
Henry A, Administrador. at Royal Inn Hotel, responded to this review
Google Translation

Estimado cliente, Muchas gracias por tomarse el tiempo para traer su percepción acerca de nuestros servicios en el hotel Royal... More 

Baltimore, Maryland
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 7, 2016 via mobile

The location was excellent just half a block from the main square.The service was excellent. Wi-fi was the best connection in all of Peru.The rooms were small though.The sitting area has a modern fireplace and very cozy.The food in the restaurant I would give 3 stars.I have had better in all my stay in Peru. Puno is higher in elevation,... More 

Helpful?
Thank Wand3rlust
Henry A, Administración. at Royal Inn Hotel, responded to this review

Dear guest, Thank you very much for your detailed review. We are taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and we hope to have the chance to serve you again in the near future at... More 

Greensboro, North Carolina
Level Contributor
225 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed April 12, 2016

The downtown location makes it easy to walk to the plaza, Cathedral, Lima Street, and a good variety of restaurants. A wood-burning stove and tea (free) in the lobby welcome tired guests. Beds and pillows are very comfortable--we slept very well. The restaurant offers good food, including a variety at breakfast. We ordered room service: spaghetti bolognese was delivered within... More 

Helpful?
Thank CarolinaTravelers2
Henry A, Administracion at Royal Inn Hotel, responded to this review

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. Our team are always available to provide excellent service and we can see that we have met your expectations, thanks to your positive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge

Additional Information about Royal Inn Hotel

Address: Ayachucho 438, Puno 5151, Peru
Location: Peru > Puno Region > Puno
Price Range: $68 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Inn Hotel 3.5*
Number of rooms: 54
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Also Known As:
Hotel Royal Puno
Royal Hotel Puno
Hotel Style:
#3 On the Beach Hotel in Puno
#12 Business Hotel in Puno
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