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Casa Andina Private Collection Puno

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Casa Andina Private Collection Puno
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945 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Edinburgh
Level Contributor
151 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
5 of 5 stars Reviewed July 2, 2016

I was a little worried about this hotel due to some negative reviews. True the room is slightly old fashioned but it was very clean and the beds were comfortable. The shower was great with plenty of hot water (only mention this as other reviewer mentioned problems) We had a lake view room and witnessed two beautiful sunrises. The restaurant... More 

Helpful?
Thank Edinburghtraveller
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our restaurant and staff’s service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every... More 

Florence, Italy
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2016

Great hotel chain with awesome service. We stayed in the ones in Cusco, Arequipa, Nazca and Puno.The restaurant in the one in Puno had excellent food and service. The Puno location is on Lake Titicaca which is the highest lake in the world and is in the South of Peru. We visited the Uros dwelling islands where indigenous people live.... More 

Helpful?
Thank porqueno2016
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our restaurant and service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day.... More 

Victoria, Canada
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 29, 2016

The hotel is located approximately 5km from town; convenient to quickly get into town and sight-see but removed enough to experience the peacefulness of Lake Titicaca. Sheep, various birds and other wildlife feed on the large lawn and wetlands in front of the hotel. You can truly take in Lake Titicaca’s natural beauty. The hotel rooms are a good size... More 

Helpful?
3 Thank Andrea S
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the lake views, the food to your liking. And your experience in our marvelous Puno was excellent. We will insure that your comments and your impressions will... More 

Huntsville, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 26, 2016

We stayed there two nights. The room was freezing. The little heater is not adequate. Also, the beds were extremely small and so was the room. My ten year old had to sleep on the floor. Otherwise I would not have been able to get a good night sleep. Wifi was only in the lobby. I agree with another traveler's... More 

Helpful?
Thank Melitta T
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. We apologize for the expectations that were not reached. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity to serve you once again at... More 

Ashburn, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2016

The rooms were large and comfortable, The staff and service was excellent. The food at the restaurant was very good. The heater in the room was not sufficient and it got a bit cold in the evening. My biggest complaint is that there was no free WIFI in the rooms. At these prices they shouldn't be charging extra for the... More 

Helpful?
Thank OscarGut13
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff, the food and the views to the lake to your liking. We will insure that your comments and your impressions will be communicated and taken... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2016 via mobile

Modern, comfortable, clean, good food with very helpful and friendly staff. They also have their own pier which our tour boat picked us up from on route to the Uro's. The pier also crosses over a bit of wetland with a variety of birds if you're a twitcher. It's a bit out town and isolated but only 10 sols (about... More 

Helpful?
Thank Coppra
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely... More 

Middlesbrough, United Kingdom
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 22, 2016

I wouldn't rate Puno town much at all.This however is a beautiful hotel with impeccable service, gourmet breakfast just on the edge of town.You will want to visit the Floating Islands on Lake Titicaca.The hotel will for you if requested and the boat can pick you up and drop you off from the hotels own private pier.Beautiful views.

Helpful?
Thank 262chris2601
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the breakfast to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely... More 

Salisbury, United Kingdom
Level Contributor
144 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 22, 2016

We were only here for one night. Our lake view room was a little tired but ok. It was, however, right by the outdoor seating area. This meant people could look into the room. So if we wanted to have the curtain open no privacy, closed curtain no view! It also meant some noise but people don't tend to stay... More 

Helpful?
Thank Smileydeb
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the dinner and the views to the lake to your liking. We apologize about the toilet, we are sorry for this inconvenience. We will insure that your... More 

Puno
1 review
5 of 5 stars Reviewed June 22, 2016

Arrived with some trepidation as some reviews of this hotel have been negative. We loved it. Good to be in a quiet location out of Puno on the lake. Room dated but very clear and comfortable, staff exceptional. Water and wifi policy a bit mean but that's a problem with the hotel chain.

Review collected in partnership with this hotel

Helpful?
Thank rutheleanorm
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us... More 

Bristol, United Kingdom
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 15, 2016

Stayed here and thought of all the places I stayed in in Peru this was the worst. First arrived in the evening, and no hot water for a shower. The Internet was terrible unless you paid around £10 per day, which is robbery. The breakfast was terrible and chaotic. Staff could not care less, which given in Peru service was... More 

Helpful?
Thank domus52
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. We apologize for the expectations that were not reached. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity to serve you once again at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Casa Andina Private Collection Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 44 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Private Collection Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina Private Collection Puno

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Location: Peru > Puno Region > Puno
Price Range: $112 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Private Collection Puno 4*
Number of rooms: 45
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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