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Casa Andina Private Collection Puno

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Casa Andina Private Collection Puno
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1,014 Reviews from our TripAdvisor Community

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Showing 691: English reviews
Edinburgh, Scotland
Level Contributor
117 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed yesterday NEW

My wife and I stayed here for 1 night following a trip on the Andean Explorer. The hotel is on the outskirts of town a short drive from the train station. We had a Superior Room which was comfortable with a small bathroom and with a shower over the bath. The buffet-style breakfast choice was quite limited and very poor... More 

Helpful?
Thank Alastair_8
New York City
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago NEW via mobile

Certainly not our favorite hotel from the Casa Andina group, this hotel is small and well appointed. The spa is a 1 room off the lobby and the masseuse is definitely not a good one! Restaurant food is very good but service is slow. One nice feature is that the hotel provides departures to the floating islands directly from the... More 

Helpful?
Thank TravelEditor1
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity... More 

Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

We loved our stay at this hotel. This was the last leg of our journey from Lima to cusco to Machu Picchu and finally at Puno. We were glad we spent a little more and chose this hotel to stay at. It was a very very clean and posh and right on the lake. Definitely on the expensive side, but... More 

Helpful?
Thank Bhavana S
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely... More 

Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

First stay and would absolutely use this hotel again. Attentive staff and clean reasonably priced rooms. This hotel has a wonderful view of Puno across the bay and you can walk to the lake through a field of grazing sheep. Cool! The desk staff was very helpful to me and my team and assisted us with some unforeseen logistical challenges.... More 

Helpful?
Thank a l
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. Thank you for your kind words and comments. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken... More 

Brighouse, United Kingdom
Level Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 1 week ago

This hotel is right on the lakeside and there is a wooden pier/jetty that leads from the hotel right down to the lake itself. The rooms were much as one would expect of a glorified Travelodge but our room was very clean and in a quiet spot. The bar area was comfortable and the food served there was excellent and... More 

Helpful?
Thank BobbyJimF
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. Thank you for your kind words and comments. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken... More 

Miami, Florida
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is out of town. Ten minute taxi ride (8-10) soles from the town. The hotel is in a stunning location in lake Titicaca. The feel of the hotel is that of an slightly upscale Holiday Inn in a stunning location. Rooms: Simple with poor sound proofing. Beds are comfortable. The water is NOT free as mention by many... More 

Helpful?
Thank veus55
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff. We will remodel the hotel and we have a new face in the rooms next year (better sound proof, carpets, furnitures), and we hope that... More 

Mermaid Beach, Australia
Level Contributor
267 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 3 weeks ago

The hotel has a lot of potential, but has seen better days. Some aspects are excellent, others need improving. As other reviewers have noted, although the staff are really friendly and professional, it's just a bad start if they charge 10 sol for a bottle of water, 35 sol for internet. Our room was basic motel-style, but with terrace and... More 

Helpful?
Thank Dirk W
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff to our breakfast. We are remodeling the hotel and we have a new face in the rooms next year, and we hope that you will... More 

Westbrook, CT
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Hotel would have rated five stars if they did not charge 10 soles for a liter of water in the room, and the included wifi did not have to be re-signed on every 4 hours. Room was not spacious, but certainly servicable, with a lake view balcony. Food was good in the restaurant, staff very friendly and helpul

Helpful?
Thank harbor2
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff and our restaurant to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every... More 

Woking
Level Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 weeks ago

Stayed here for three nights visiting the Lake and central Puno. Taxi into town very cheap at Sol 8 and own boat jetty great for spending a day on Lake Titicaca and then returning back to room to relax. We had a couple of meals in the restaurant and found them both very good, with very helpful staff. Breakfast buffet... More 

Helpful?
Thank RPHWoking
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our service and restaurant to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day.... More 

Zürich
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

To start with: staff at the hotel are friendly and make you feel welcome. The hotel itself falls short of expectations. Wifi is only free in the lobby and over 10USD otherwise, a bottle of water is also 3USD. The worst thing about the hotel is the almost total lack of soundproofing. Beds are OK, bathroom is a bit outdated... More 

Helpful?
1 Thank Donald v
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our staff and restaurant to your liking. Next year we will remodel the carpet and furniture for matching the attractive environment. We will insure that your comments... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Casa Andina Private Collection Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 44 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Private Collection Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina Private Collection Puno

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Location: Peru > Puno Region > Puno
Price Range: $102 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Private Collection Puno 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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Questions & Answers

Here's what travelers have asked, with answers from Casa Andina Private Collection Puno staff and other travelers.
9 questions
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Questions? Get answers from Casa Andina Private Collection Puno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floors afford better views of the lake.”
 of 5 bubbles kristinagrace, Oct 23, 2016 | Read review
“Rooms above reception enjoy free wifi usually only available in the bar”
 of 5 bubbles V6774RCmarkg, Oct 18, 2016 | Read review
“I would have preferred a view of the lake and it might be less noisy”
 of 5 bubbles Poole11, Sep 26, 2016 | Read review
“All rooms face the lake, so it does not matter which one you get.”
 of 5 bubbles Christiane740, Sep 25, 2016 | Read review
“Upper rooms have balconies; lower rooms, porches & gardens.”
 of 5 bubbles YelnatsTM, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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