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Casa Andina Private Collection Puno

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Casa Andina Private Collection Puno
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924 Reviews from our TripAdvisor Community

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Showing 629: English reviews
2 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

Recently travelled in Peru staying at 7 different Casa Andinas. This one was very disappointing. It should not be classified as a private collection but is more of their classic level (3 stars) When we arrived we were provided with a postage stamp sized room with twin beds. We had requested queen or larger. The hotel said we did not... More 

Helpful?
Thank Daryl H
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is a very comfortable hotel with a beautiful lake front view! Great restaurant, wonderful rooms and extremely attentive staff! I specially liked the lambs on property and the kindness of the staff when I got high altitude sickness, they offered oxygen and a wonderful muña tea!

Helpful?
Thank Matilde P
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us... More 

Bronx, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff made us feel welcome and went out of their way to make our stay so enjoyable. The food was fantastic in the restaurant and the free breakfast was the best we have ever had with a wide variety of healthy options. Renaldo, our bartender, really took care of us during happy hour and even ran to get us... More 

Helpful?
Thank hbalmer
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our restaurant and staff’s service to your liking, especially Reynaldo. We will insure that your comments and your impressions will be communicated and taken into account to... More 

Wakefield, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was small and of all Casa Andina hotels we stayed at in Peru was the the worst, needing a bit of TLC! No fridge in room which was poor for a hotel of this rating. Area left a lot to be desired but on a positive note was on the edge of the lake. Breakfast reasonably but staff average.... More 

Helpful?
Thank Jim G
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity to serve you once again at any of our hotels. Kind regards, Rene Huaranca Hotel... More 

Puno
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyed our stay. Staff were very attentive and helpful. We decided to extend our stay another night it was that enjoyable. The restaurant was also very good. The free breakfast was excellent with local fresh fruits and juices.

Review collected in partnership with this hotel

Helpful?
Thank hbalme_724913
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our restaurant and staff’s service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at this hotel. The staff was very cordial and kind at all times. The food at the restaurant was delicious and the staff very child friendly. My daughter really enjoyed her time there.

Review collected in partnership with this hotel

Helpful?
Thank Ana Carolina S
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our restaurant and staff’s service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every... More 

Edinburgh
Level Contributor
150 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was a little worried about this hotel due to some negative reviews. True the room is slightly old fashioned but it was very clean and the beds were comfortable. The shower was great with plenty of hot water (only mention this as other reviewer mentioned problems) We had a lake view room and witnessed two beautiful sunrises. The restaurant... More 

Helpful?
Thank Edinburghtraveller
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our restaurant and staff’s service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every... More 

Florence, Italy
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel chain with awesome service. We stayed in the ones in Cusco, Arequipa, Nazca and Puno.The restaurant in the one in Puno had excellent food and service. The Puno location is on Lake Titicaca which is the highest lake in the world and is in the South of Peru. We visited the Uros dwelling islands where indigenous people live.... More 

Helpful?
Thank porqueno2016
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our restaurant and service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day.... More 

Victoria, Canada
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located approximately 5km from town; convenient to quickly get into town and sight-see but removed enough to experience the peacefulness of Lake Titicaca. Sheep, various birds and other wildlife feed on the large lawn and wetlands in front of the hotel. You can truly take in Lake Titicaca’s natural beauty. The hotel rooms are a good size... More 

Helpful?
3 Thank Andrea S
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the lake views, the food to your liking. And your experience in our marvelous Puno was excellent. We will insure that your comments and your impressions will... More 

Huntsville, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed there two nights. The room was freezing. The little heater is not adequate. Also, the beds were extremely small and so was the room. My ten year old had to sleep on the floor. Otherwise I would not have been able to get a good night sleep. Wifi was only in the lobby. I agree with another traveler's... More 

Helpful?
Thank Melitta T
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. We apologize for the expectations that were not reached. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity to serve you once again at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Casa Andina Private Collection Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 44 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Private Collection Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina Private Collection Puno

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Location: Peru > Puno Region > Puno
Price Range: $113 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Private Collection Puno 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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