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Casona Plaza Hotel

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325 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Cary, North Carolina
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The best thing about this hotel is, that it is in the heart of the city. The rest is just okay: rooms are clean, breakfast is fine and service is functional. It is okay for spending a couple of nights but if you are looking for something charming this is not the place to go.

Helpful?
Thank Gusiluzcrack
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This hotel is close to the Plaza de Armas and the Main Street in Puno (it's a block away). They provided a great breakfast, which is included in the price, plus they have a fantastic dinner menu. The staff are all very kind and accommodating; safe location at the center of Puno.

Helpful?
Thank Emily G
Washington, DC
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We spent two nights in this hotel as part of a package tour. It is in a good location but, as previous posters have written, it has seen better days. The lobby and breakfast room are nice, but our room was unheated except for a space heater, and the bathroom was very small and dated. No water, no hair conditioner,... More 

Helpful?
Thank Barglox
Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 17, 2016

The service was good the hotel is confortable and very clean, very good location. We stay two nights here, the agency booked for us and pay for. So we really enjoy our stay in Puno.... very peacefuly place ....

Helpful?
1 Thank Liese Dors V
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 8, 2016

Clean, comfortable, great service, awesome food. Only a 2 minute walk to central. Laundry service. Comfortable beds and rooms maintained beautifully. Bathroom is lovely and towels are huge and extremely soft. Great restaurants around also!

Helpful?
Thank JemMatt23
Copenhagen, Denmark
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed April 22, 2016

Very nice and charming hotel centrally located close to Plaza de Armas and the city center. Lobby and rooms decorated with a cozy atmosphere. Breakfast well assorted with egg-station. Make sure to get a room away from the street to avoid the noise from the street.

Helpful?
2 Thank KajNielsen
Busan, South Korea
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 17, 2016

This hotel is just normal one. My room was fine but the bath room is pretty oldy. The wifi cuts in and out, weak signal in the room and slow. Staffs are kind. Seems to be always busy with foreign tourists whenever I stay at this hotel.(three times)

Helpful?
Thank Kobnuy
USA
Level Contributor
246 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
1 of 5 stars Reviewed March 14, 2016 via mobile

We stayed two nights in this hotel. No lotion, no face tissues provided. The cosmetic mirror was hang so high, and it is of no use. Bath towels are not clean. Noisy fridge. Room not well lit. No complimentary bottles of water. Room is small. Good free internet. Front desk staff are helpful.

Helpful?
Thank 5flower
Swift Current, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 22, 2016 via mobile

Clean rooms and serves a very nice buffet breakfast. Nice dining area. Has elevator to help with luggage. Close to good restaurants and shopping. Offered lots of coco tea to help with altitude sickness. Only downside was no hot shower in the morning so you have to get up pretty early to get some heat.

Helpful?
Thank Babysitter28
Level Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed January 9, 2016 via mobile

On check in I found the receptionist as bland as tofu. Not very friendly and not very chatty. The door man however was very friendly and helpful with my bags. The room was average, definitely not what I would consider a 4*, more a standard 3* perhaps. The beds are comfy, the showers are okay once the hot water finally... More 

Helpful?
Thank Neenals
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking

Additional Information about Casona Plaza Hotel

Address: Jiron Puno n. 280 - Cercado, Puno 051, Peru
Location: Peru > Puno Region > Puno
Price Range: $38 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casona Plaza Hotel 3.5*
Number of rooms: 60
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Also Known As:
Hotel Casona Plaza
Hotel Style:
#9 Business Hotel in Puno
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