We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Jiron Puno n. 280 - Cercado, Puno 051 Peru
Lowest prices for your stay
Lock in the lowest price from these sites
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (240)
Room & Suite (133)
Dining (26)


#25 of 83 in Puno

Finding an ideal quiet hotel in Puno does not have to be difficult. Welcome to Casona Plaza Hotel, a nice option for travelers like you.

Guest rooms offer a flat screen TV and a minibar, and Casona Plaza Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests.

For those interested in checking out popular landmarks while visiting Puno, Casona Plaza Hotel is located a short distance from Catedral de Puno (0.1 mi) and Chucuito (0.1 mi).

While in Puno be sure to experience local filet mignon favorites at Mojsa Restaurant.

If you’re looking for something to do, Sillustani (0.2 mi) is a nice way to spend some time, and it is within walking distance of Casona Plaza Hotel.

Casona Plaza Hotel puts the best of Puno at your fingertips, making your stay both relaxing and enjoyable.

Read more
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Baggage storage
24-hour front desk
Private check-in / check-out
Bar / lounge
Coffee shop
Breakfast buffet
Snack bar
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Room service
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, Spanish
571Reviews2Q+A37Room tips
Traveler rating
  • 141
  • 227
  • 138
  • 43
  • 22
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Questovia wrote a review Dec 2021
Mount Dora, Florida896 contributions412 helpful votes
For the couple of nights we were in town this worked just fine for us. The main elevator was out of order but otherwise we had a nice clean room with a good sleep quality. Front desk was helpful in directing us to good local restaurants and shops. Breakfast was very adequate.
Read more
Date of stay: December 2021
Erika A wrote a review Nov 2021
2 contributions
Main plaza and restaurants less than 5 minutes walk. Lovely lobby and staircases, food was decent. I was very disappointed in my overall stay because money went missing from my room. When I called reception to report it the clerk said, "Impossible. The only people to have gone in the room is housekeeping." No kidding. The keycards are electronic so it would have been simple to look at the records but the hotel staff completely dismissed my claim and refused to acknowledge it. The client does not come first at this hotel.
Read more
Date of stay: November 2021
Sleep Quality
Arne B wrote a review Nov 2021
Munich, Germany111 contributions25 helpful votes
Hotel is situated only one block from Plaza de Armas. It offers big rooms and clean bathrooms. Breakfast is good and plentiful. Curtains, however, do not block out light from the street lamps sufficiently.
Read more
Date of stay: October 2021
Tibor P wrote a review Sep 2021
Budapest, Hungary327 contributions33 helpful votes
Puno is an ugly city on the shores of Lake Titicaca. The city was founded by the Spanish in 1668 and currently has about 140,000 inhabitants. The city is at an altitude of 3,830 metres, as Lake Titicaca is the highest navigable lake in the world. This altitude gives tourists a terrible headache. The Casona Hotel Puno is in downtown of Puno, very close to the main street, we walked to the cathedral in a few minutes in the morning. The surroundings of the hotel are not pretty, but I can't imagine the surroundings of a hotel being pretty here unless it is somewhere outside the city. Most of the houses are unfinished and unplastered because then you don't have to pay taxes on them - so the whole city is defined by buildings like this. The hotel is nice, the rooms are average. The bathrooms are adequate, but could do with a thorough renovation, you don't feel the urge to spend more time in them than necessary. The window overlooked the street, but there was not much to look at from the street. Coca leaves were placed in the room, cocktails were available in the communal area - I didn't like either of them. No dinner was provided, breakfast was nutritious and tasty, but nothing particularly noteworthy. We arrived at the hotel in the late afternoon and left the next morning after breakfast - it was perfect for that, but I wouldn't think of spending an extended holiday here. Nor in Puno.
Read more
Date of stay: October 2020
tourist116 wrote a review Jan 2020
Fremont, California58 contributions46 helpful votes
We stayed in this hotel for a night. I was a bit worried about this hotel as we booked at the last moment. Also, when we reached the hotel very early in the morning (around 530am), the hotel door was locked and we had to ring the bell for the receptionist to come and open the gate. But we were pleasantly surprised with the overall quality and the service we got from this hotel. They allowed us to leave our luggage with them before we went to the all-day Lake Titicaca trip. When we came back in the evening to check in, they actually gave us 2 separate rooms for the price of one that we booked since their quad room was not available (for me, my wife, and our 2 boys). Their customer service was excellent, and their free breakfast was pretty good. We highly recommend this hotel.
Read more
Date of stay: December 2019
Sleep Quality
1 Helpful vote
Jessica W wrote a review Dec 2019
Hong Kong, China236 contributions60 helpful votes
The hotel is old and worn out. All the furniture appeared to be coming from the 1980s. The carpet was torn and dusty. The bath towels were supposed to be white but have turned grey. There were dust and moulds accumulated at the filter of the hair dryer. The hot water tap of the shower was loose; the water temperature fluctuated without moving the tap; worst still, the hot water tap was burning hot and I burnt my finger when I turned it off. To be honest, the staff was helpful but they could only understand simple english. For instance, when I complained about the hot water tap, the staff thought that I did not know how to use the hot and cold water and tried to teach me. When I asked for another hair dryer, the staff showed me one which was only slightly cleaner than the one in my room. Eventually, I was given one which appeared to be slightly cleaner than the current one. If the upgraded versions of G adventures are of such appalling standard, what is being offered to be standard ones?
Read more
Date of stay: January 2020Trip type: Traveled
ggw819 wrote a review Dec 2019
Los Angeles, California3 contributions3 helpful votes
We stayed at the Casona Plaza Hotel during a 10-day Andes Tour with Kaypi Tours. It's located close to the main plaza which was under construction/renovation during our visit, as well as restaurants. It's in an intersection which can get noisy in our room that was on the corner. It was quite cold in Puno during our visit, and we had to make sure our bathroom door was closed in order the keep the heat in our room that came from the wall unit. The bathroom had a slatted glass window that allowed the cold air to get in. There were extra blankets in the room to help stay warm as well. The staff is very friendly and multilingual. The front desk was nimble to switch from Spanish to English to French. They were helpful with directions and recommendations as well. The coca tea and leaves were plentiful, and I even saw a girl on an oxygen tank who wasn't faring well with the altitude. The included breakfast is fairly typical, catering to American and European tastes with different breads, meats, cheese, fruits. They stood out from our other hotels because of their made-to-order egg station. I don't think they did omelets, as all I ordered was fried eggs for me and scrambled eggs for my husband. But nonetheless a nice touch as it was warm off the pan. Overall this place is a good option as we only stayed there one night before leaving for Amantani Island for an overnight stay there, then spent another night after coming back before heading to Cusco.
Read more
Date of stay: November 2019
1 Helpful vote
Brooke T wrote a review Dec 2019
Memphis, Tennessee184 contributions75 helpful votes
I was here with a tour and we realized there's two hotels with the same name in Puno so be careful! This one was very nice, with big, clean rooms and close to the main street. They also have laundry services.
Read more
Date of stay: December 2019
Sleep Quality
Marta wrote a review Dec 2019
Barcelona, Spain17 contributions8 helpful votes
The location is perfect. The hotel is clean and the front desk is helpful. There is coffee and tea all day. Itbis a bit noisy as the room doors are quite thin. The breakfast is until 9am and it is very good!! If you go early it is fine but if you go around 8:15am, some food is already over. They offeru another option but what you got yesterday, if today is over, you have to wait until tomorrow. Overall is a good choice!
Read more
Date of stay: December 2019
Sleep Quality
kcran2017 wrote a review Jul 2019
Manchester, United Kingdom24 contributions17 helpful votes
Stayed for 2 nights during our 2 week trip to Peru. Puno is noisy so take your earplugs! Could hear street noise including the very odd bin wagons that play ice-cream tunes - bizarre! But is it like this everywhere in Puno? I needed oxygen in the night and the staff were very helpful - the first 5 minutes are free! Comfortable beds and pillows. Breakfast was good. Room did not look as nice as the pictures though!
Read more
Date of stay: June 2019Trip type: Traveled
$30 - $39 (Based on Average Rates for a Standard Room)
hotel casona plaza
PeruPuno RegionPuno
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Casona Plaza Hotel
Which popular attractions are close to Casona Plaza Hotel?
Nearby attractions include La Casa del Corregidor (0.2 miles), Chucuito (0.1 miles), and Museo Carlos Dreyer (0.1 miles).
What are some of the property amenities at Casona Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Casona Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casona Plaza Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Casona Plaza Hotel?
Conveniently located restaurants include Tulipan's Restaurant & Pizzeria, Valeria Restaurant, and La Casa del Corregidor Café Bar.
Is Casona Plaza Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Puno.
Are any cleaning services offered at Casona Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casona Plaza Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casona Plaza Hotel?
Many travelers enjoy visiting La Casa del Corregidor (0.2 miles), Chucuito (0.1 miles), and Uros Tupirmarka Lodge (4.1 miles).
Is Casona Plaza Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.