Casona Plaza Hotel
Enter dates to see prices
Full view
View all photos (287)287
Room & Suite (133)
Dining (26)
View prices for your travel dates
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#23 of 82 hotels in Puno
Location
4.4
Cleanliness
4.0
Service
3.8
Value
3.7
Finding an ideal quiet hotel in Puno does not have to be difficult. Welcome to Casona Plaza Hotel, a nice option for travelers like you.
Guest rooms offer a flat screen TV and a minibar, and Casona Plaza Hotel makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests.
For those interested in checking out popular landmarks while visiting Puno, Casona Plaza Hotel is located a short distance from Catedral de Puno (0.1 mi) and Chucuito (0.1 mi).
While in Puno be sure to experience local filet mignon favorites at Mojsa Restaurant.
If you’re looking for something to do, Sillustani (0.2 mi) is a nice way to spend some time, and it is within walking distance of Casona Plaza Hotel.
Casona Plaza Hotel puts the best of Puno at your fingertips, making your stay both relaxing and enjoyable.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Private check-in / check-out
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Room service
Safe
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
97Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Jiron Puno n. 280 - Cercado, Puno 051 Peru
Name/address in local language
Getting there
Rental CarsSee all Puno rental cars
586Reviews2Q+A38Room tips
Reviews
Traveler rating
- 145
- 232
- 143
- 44
- 22
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
We stayed here for a couple of nights on our way to Cusco to acclimatise a bit. We were greeted with lovely service from all staff and our room was absolutely perfect. Room was extremely comfortable and bed was very clean. The Wi-Fi was good and it was so nice to come back in from the cold and always be able to have a hot shower (not like some other hotels we’ve stayed at). There was also coca tea always available in reception. We also had dinner at the restaurant which was very nice but there was quite a long wait time (45-60 mins and we were the only table there), food was worth the wait though!
Read more
Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed at the Casona Plaza hotel Puno for one night as part of an organised tour of Peru. It was all good - well located near the centre, quiet, clean and very comfortable with good wifi. Nice breakfast.
Read more
Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Despite the excellent location, the hotel is quite old and below standard. There was no hot water in the shower in the afternoons, which made refreshing after a long, hot day out difficult. Our room was also quite noisy as we could hear the neighbours using the bathroom. The greatest disappointment was the restaurant service. We waited over an hour for an omelette and a club sandwich, with only 3 other people dining at the time. Breakfast buffet hot food also continuously ran out. Poorly managed.
Read more
Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Shower in the morning, and don't eat at the restaurant. There are plenty of great eateries off...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Good size bedrooms with comfy bed and pillows. Breakfast was good if you arrived early (6/6:30am). Food was regularly refilled and staff attentive. However when we went down one morning (nearer 7:30/8) there wasn’t much left. Staff were on their phones in the kitchen. No hot water for our entire 3 night stay. WiFi barely worked, even downstairs in the lobby. Impossible to get work done/use social media/emails etc. Good location & does the job for a short visit but nothing special.
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
For the couple of nights we were in town this worked just fine for us. The main elevator was out of order but otherwise we had a nice clean room with a good sleep quality. Front desk was helpful in directing us to good local restaurants and shops. Breakfast was very adequate.
Read more
Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Main plaza and restaurants less than 5 minutes walk. Lovely lobby and staircases, food was decent. I was very disappointed in my overall stay because money went missing from my room. When I called reception to report it the clerk said, "Impossible. The only people to have gone in the room is housekeeping." No kidding. The keycards are electronic so it would have been simple to look at the records but the hotel staff completely dismissed my claim and refused to acknowledge it. The client does not come first at this hotel.
Read more
Date of stay: November 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is situated only one block from Plaza de Armas. It offers big rooms and clean bathrooms. Breakfast is good and plentiful. Curtains, however, do not block out light from the street lamps sufficiently.
Read more
Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Puno is an ugly city on the shores of Lake Titicaca. The city was founded by the Spanish in 1668 and currently has about 140,000 inhabitants. The city is at an altitude of 3,830 metres, as Lake Titicaca is the highest navigable lake in the world. This altitude gives tourists a terrible headache. The Casona Hotel Puno is in downtown of Puno, very close to the main street, we walked to the cathedral in a few minutes in the morning. The surroundings of the hotel are not pretty, but I can't imagine the surroundings of a hotel being pretty here unless it is somewhere outside the city. Most of the houses are unfinished and unplastered because then you don't have to pay taxes on them - so the whole city is defined by buildings like this. The hotel is nice, the rooms are average. The bathrooms are adequate, but could do with a thorough renovation, you don't feel the urge to spend more time in them than necessary. The window overlooked the street, but there was not much to look at from the street. Coca leaves were placed in the room, cocktails were available in the communal area - I didn't like either of them. No dinner was provided, breakfast was nutritious and tasty, but nothing particularly noteworthy. We arrived at the hotel in the late afternoon and left the next morning after breakfast - it was perfect for that, but I wouldn't think of spending an extended holiday here. Nor in Puno.…
Read more
Date of stay: October 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed in this hotel for a night. I was a bit worried about this hotel as we booked at the last moment. Also, when we reached the hotel very early in the morning (around 530am), the hotel door was locked and we had to ring the bell for the receptionist to come and open the gate. But we were pleasantly surprised with the overall quality and the service we got from this hotel. They allowed us to leave our luggage with them before we went to the all-day Lake Titicaca trip. When we came back in the evening to check in, they actually gave us 2 separate rooms for the price of one that we booked since their quad room was not available (for me, my wife, and our 2 boys). Their customer service was excellent, and their free breakfast was pretty good. We highly recommend this hotel.
Read more
Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is old and worn out. All the furniture appeared to be coming from the 1980s. The carpet was torn and dusty. The bath towels were supposed to be white but have turned grey. There were dust and moulds accumulated at the filter of the hair dryer. The hot water tap of the shower was loose; the water temperature fluctuated without moving the tap; worst still, the hot water tap was burning hot and I burnt my finger when I turned it off. To be honest, the staff was helpful but they could only understand simple english. For instance, when I complained about the hot water tap, the staff thought that I did not know how to use the hot and cold water and tried to teach me. When I asked for another hair dryer, the staff showed me one which was only slightly cleaner than the one in my room. Eventually, I was given one which appeared to be slightly cleaner than the current one. If the upgraded versions of G adventures are of such appalling standard, what is being offered to be standard ones?…
Read more
Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Puno area.
PRICE RANGE
$36 - $59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel casona plaza
LOCATION
PeruPuno RegionPuno
NUMBER OF ROOMS
60
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCASONA PLAZA HOTEL $39 ($̶1̶0̶0̶) - Updated 2023 Prices & Reviews - Puno, Peru
Frequently Asked Questions about Casona Plaza Hotel
Which popular attractions are close to Casona Plaza Hotel?
Nearby attractions include La Casa del Corregidor (0.2 miles), Chucuito (0.1 miles), and Museo Carlos Dreyer (0.1 miles).
What are some of the property amenities at Casona Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Casona Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casona Plaza Hotel?
Yes, a parking garage and street parking are available to guests.
What are some restaurants close to Casona Plaza Hotel?
Conveniently located restaurants include Sushi Ten Bento, Valeria Restaurant, and Positive Rock'n Reggae.
Is Casona Plaza Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Puno.
Are any cleaning services offered at Casona Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casona Plaza Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casona Plaza Hotel?
Many travelers enjoy visiting La Casa del Corregidor (0.2 miles), Chucuito (0.1 miles), and Arco Deústua (0.5 miles).
Is Casona Plaza Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.