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Tierra Viva Puno Plaza Hotel

Traveler (191)
Room & Suite (146)
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Certificate of Excellence
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Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore".
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
1,035Reviews
305Photos
23Q+A
84Room tips
Traveler rating
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Popular mentions
Extremely comfortable stay and centrally located. Staff is friendly. Breakfast in wonderful. Definitely a 5-star. Clean Rooms and elevator to move luggage. Went for the lake tour in the morning and stored luggage in hotel without any hassle.
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Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel
Responded 1 week ago
Dear PKumarMax, Thank you for your comment and for sharing your experience at Tierra Viva Puno Plaza with other travelers. We are very happy to know that you really enjoyed your stay. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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Great value, great location but quite basic. The rooms are clean and comfortable and the breakfast is ok. The hotel chain is more 'budget' than luxury but provided you are not expecting anything fancy you will not be disappointed. The Tierre Viva hotels are reliable and I
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Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel
Responded 1 week ago
Dear FaithL089, Thank you for your comment and for letting us know about your stay at our hotel. We regret that your impression of our hotel did not cover your expectations. Please allowed me to let you know that we offer discounts if staying in more than one Tierra Viva if you make reservations directly with us. If you ever come back to Peru please let us know and we will pleased to assist you with reservations or any need you may have. All the best, Carolina Saenz Guest Relations Tierra Viva Hotels
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We stayed 2 nights here. Carlos at the front desk was very helpful and took care of our day trip reservations very well Rooms are comfortable and clean. The hotel is conveniently located right next to the main plaza .
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Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel
Responded 1 week ago
Dear Peruvisit, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza! Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love for our work and Carlos shows what we all feel working in Tierra Viva! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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Tierra Viva Puno is in the perfect location and has fantastic service and friendly staff. The rooms are really clean and have everything you need. Breakfast was also really great, we would definitely stay here again in Puno!
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Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel
Responded 1 week ago
Dear U2883SOemmaw, We would like to thank you for taking time to share your experience at Tierra Viva Puno Plaza with other travelers. We are very happy to know that you had a great time with us! And thank you for highlight the service of our team. As we are genuinely happy and we enjoy our job is that we make everything to help our guests. We will be waiting for you to come back! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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The staff here, especially Carlos, was extremely helpful during our visit here my wife was overcome by altitude sickness and the staff went out of their way to help us an rearrange travel plans. The only negatives were the the first night there was a disco thumping away all
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Response from TierraViva02, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel
Responded 1 week ago
Dear Sjablon, We would like to thank you for taking time to share your experience at Tierra Viva Puno Plaza with other travelers. We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible. Hope to welcome as our guest again soon. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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Photo provided by managementTierra Viva Puno Plaza Hotel
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Dear musictoduel, Thank you for your interest in Tierra Viva. We can accomodate 3 persons in our suite with an extra bed. We kindly request you to contact us directly in order to provide you information and assistance. All the best, Carolina Saenz Guest Relations Tierra Viva Hotels
1 vote
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Hi. Does the hotel have heater? I'm really afraid of the cold. Thanks
Dear Michen, Yes, we do have portable heater at the rooms. Thanks! Carolina Saenz Guest Relations Tierra Viva Hotels
1 vote
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Dear Beth E, Our hotel is between 5 and 10 minutes by taxi from the train station. We can make the arrangements to pick you up. Please contact us directly. All the best, Carolina Saenz Guest Relations Tierra Viva Hotels
1 vote
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Dear AlohaTX, Our address and phone number as following Tierra Viva Hotel Puno Plaza Calle Grau, 270. Puno, Perú (+51) 51-368005 Please contact us directly through our webpage and we will be able to assist you with the transfer service from the airport to our hotel. Thank you! Carolina Saenz Guest Relations Tierra Viva Hotels
0 votes
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Dear AlohaTX, We do have a laundry service at the hotel available for our guest from Monday to Saturday. If you give us the clothes before 10am, it will be delivered the same day during the afternoon after 7pm. We do not have laundry service Sundays. There is another laundry near the hotel, however we can not guarantee the quality of the service. They work from Monday to Saturday from 8:00am to 4:00pm. Thank you! Carolina Saenz Guest Relations Tierra Viva Hotels
0 votes
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"rooms are very quite"
"Room is on the small side but huge window."
"Just be clear about what you need when booking, he staff are very helpful"
"Higher up floors would be better to avoid street sounds."
"Rooms near the street are louder, because they are adjacent to the National Bank."
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PRICE RANGE
$55 - $72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa andina classic hotel puno
LOCATION
PeruPuno RegionPuno
NUMBER OF ROOMS
30
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