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Qelqatani Hotel

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392 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Big and clean rooms, huge bathroom, heaters , hot water and great breakfast. Definitely worth to spend a bit more to stay here! They are also super nice and they provide you with a bottle of water each and coca candies! Maybe the only disadvantage is that is not super super close to the Main Street, you can always walk... More 

Helpful?
Thank Giuditta C
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Warm describes the staff along with accommodating. I arrived with a cold and they could not have done more to make me feel better. If I were arriving in Puno tonight I would not hesitate to make a reservation to stay there. Centrally located this hotel is clean and quiet. And it's a great place to hang your hat as... More 

Helpful?
Thank Mary T
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear guest, thank you to share your experience with us. We are very happy to hear your comments. More 

Chesapeake, Virginia
Level Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 600 helpful votes
4 of 5 stars Reviewed June 15, 2016

Stayed here two nights with a stay on Lake Titicaca in between. As others have stated the hotel is located one block from the main pedestrian street and only a few blocks from the Plaza de Armas. For under $40 per night I really was not expecting much and I was pleasantly surprised by the friendly service (which included holding... More 

Helpful?
Thank Suzski
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Thanks for your feedback. We have eggs to order, you just need to order to our waiter so they can prepare them in cooking. About the hot water, we have it 24 hours a day, so it is rare you do not have hot water at 2 a.m., if this was so you had to call reception to that we... More 

Reno
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 14, 2016

Let me begin by saying this is our 5th hotel in our first 10 days in Peru and it is by far the least best. In the book left in the room it proudly states that it has be open since 1996 and I would submit that not much has been done to update it since then. It is dark... More 

Helpful?
Thank Bob H
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, we regret that your stay was not as you expected, we really work to provide quality service but apparently there are moments when this seems lost. We will continue working to improve our service and we hope give always our best effort to all our guests. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 2, 2016

The Qelqatani is a hotel past its peak, it seems like they are running it on a budget (not much light especially early late at night and the bar was closed while we were there). The good things. Great showers, friendly and kind staff, comfortable beds. Great location one street from the main pedestrian street. Can open windows to get... More 

Helpful?
Thank ian h
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sharing your experience with us. We will work to improve the WiFi which must function properly unless provider error. We also note the other things he mentioned to take care and improve that. More 

Sydney, NSW
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 28, 2016

This hotel seemed to have many good reviews and we can't judge fully either way. However, we arrived very late after our journey on the Andean Explorer from Cusco. We had booked a twin room but were given a double bed. Our room was on the internal part of the hotel, with curtain covered windows looking down an internal shaft.... More 

Helpful?
Thank prpn
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Thanks for your feedback. When making reservations must specify whether you want double matrimonial (1 bed) or double twin (2 beds). Also, you can ask for a room change but usually there is an additional fee for change for double matrimonial to double twin. More 

Zurich, Switzerland
Level Contributor
138 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed March 30, 2016

Very nice staff. Room is fine. Great breakfast with a good variety. Internet was strong. Is nicely located as it is very close to the main square and the main road. Have an in house restaurant. Negative: no dark curtains and room was on the street side and therefore loud, especially at night. Good stay, would go again if back... More 

Helpful?
Thank FabFabFabFab
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sharing your experience during your stay with us. We will see to solve the drawbacks mentioned. More 

Leamington, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 15, 2016 via mobile

Big beds in the room. Two blocks from the main square. Breakfast buffet was good. Bathrooms are clean. Don't flush toilet paper. Wifi works well in the lobby areas but isn't strong enough in the rooms.

Helpful?
Thank areimer99
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review
Google Translation

Estimado huésped, gracias por enviar sus comentarios. Cuando falle el WiFi por favor reportarlo para solucionar el problema pues el... More 

1 review
5 of 5 stars Reviewed February 1, 2016 via mobile

I had a Skype interview and needed to stay in a place with decent internet. Qelqatani has very good internet and I could Skype fine. Good breakfast, friendly staff (English speaking too), and clean rooms. The only downside is the thin walls - hearing the sound of the man next door snoring the roof down wasn't my idea of a... More 

Helpful?
Thank Amanda T
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sending your comments. We regret that sleep quality was not expected because of another guest, but remind them that can apply for free earplugs and thus have a better rest. Our WiFi is usually always good and we are happy to have been so during their stay. More 

new york city
Level Contributor
244 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed January 23, 2016

Puno is a place you pass through, not one where many stay. It's near Lake Titicaca so even in the summer months (Dec-March), it's still very cold and most of the hotels don't have heating, besides a plug in heater that occasionally work. (I can't imagine visiting during the winter!) We had such a horrible experience at Hacienda Plaza de... More 

Helpful?
Thank rosiesiman
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Thanks for your feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
LOCATION: Located in the heart of Puno city, within easy walking distance of tourist attractions such as museums, colonial churches, commercial centers, banks, restaurants, night life, and other places of interest for our guests.ACCOMMODATION: The Hotel has 42 rooms, 14 are Single or Matrimonial rooms, 18 are Doble rooms, 7 Triples, 2 Suites “Double Junior” and 1 Suite “Single or Matrimonial Junior”, each room is furnished with carpet, TV / Cable, Telephone (IDD/NDD), Heating, Bathroom with tub and Hot / Cold Water 24 hrs, Safe, Hair Dryer and Energy Transformer from 220V to 110V.SERVICES: Restaurant, Bar and Cafeteria, Laundry, Telephone (IDD/NDD), Fax and Wireles Internet, Room Service, Conference Room, Mail Service, Souvenirs Shop, Tourist Information, Travel Agency, Medical Assistance, Reservation and Flight Confirmation, Transfers to the Airport, Money Exchange, Credit Cards, Baggage Storage and Taxi Service.Our Conference Room offers great benefits to our current and future clients, including our Dinner & Shows offer. During the day, it is also available for conferences, seminars, shops and any other activity that require a wide, elegant and welcoming atmosphere. ... more   less 

Additional Information about Qelqatani Hotel

Address: Jiron Tarapaca 355, Puno, Peru
Location: Peru > Puno Region > Puno
Price Range: $33 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Qelqatani Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Qelqatani Hotel Puno
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