We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hotel Hacienda Puno

Jr. Deustua 297 | 297 Deustua St, Puno 05151, Peru
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Hacienda Puno
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

373 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 108: English reviews
Nowra, Australia
Level Contributor
215 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

staff friendly. good rates. central location. rooms are spacious and clean and the breakfast is awesome. great view from the dining room too. beds are comfortable and the bathroom is nice and spacious as well. loved the staircase

Helpful?
Thank dave w
Daniel M, EJecutivo senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Dave, Gracias por tus comentarios y estadía, como bien indicas nuestra ubicacion es preferencial en la ciudad muy cerca... More 

stockholm
Level Contributor
10 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Good. It was very nice and helpful stuff in reception. It was easy to check in. We reserved two double rooms. We get one little and one a little bigger on the 3th floor. Both rooms was simple but clean and warm. Remember that Puno is in a cold area. Bathroom was clean and nice but water was little to... More 

Helpful?
Thank vinden
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Vinden, Gracias por tus comentarios y estadia. Como indicas nuestro personal esta altamente capacitado para brindar un servicio de... More 

San Diego, California
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2016

Descent hotel, friendly staff, restaurant with a view, reasonable rates. A little gem in the middle of Puno. Oxygen available for those that cannot tolerate the elevation. Close to the town square and Lake Titicaca.

Helpful?
Thank SanDiedoBackpacker
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola SanDiedoBackpacker, Gracias por tus comentarios como bien mencionas el hotel se encuentra muy cercano a todos los puntos de... More 

La Verne, California
1 review
5 of 5 stars Reviewed June 4, 2016

Nice stay, great location, and good breakfast. Oxygen was brought to our room when requested while we adapted to the high elevation. We used it each morning before leaving and evening before sleep. Nice free service there.

Helpful?
Thank dorisjean2016
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola dorisjean2016, Gracias por tus comentarios y estadía. Como bien mencionas brindamos el servicio de oxigeno sin costo en la... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 3, 2016

Both rooms and service are very good. Only drawback is the noise in the hotel caused by both tourists (rolling trolleys) and personal (communication by radio which is loud). The hotel itself is very strategically located in the center of the city.

Helpful?
1 Thank Philip R
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Philip, Gracias por tus comentarios, lamentamos las molestias ocasionadas por ruidos déjame comentarte que hemos solucionado ese inconveniente. Esperamos... More 

New York City, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2016

Easy check in. Our room was on the second floor right above the open staircase to the lobby so it was a bit noisy at times. Otherwise, no complaints. Fantastic location right off of the Plaza de Armas and Lima street. The buffet breakfast on the top floor was included in the rate. Meh. Not so good but expectations are... More 

Helpful?
Thank rahm319
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Rahm319, Muchas gracias por tus comentarios y estadía, como bien indicas nuestra ubicación es preferencial en la ciudad. Nuestras... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 25, 2016

Great hotel located close to the Plaza del Armas. The room and bathroom were very spacious. The bed was comfortable with warm blankets for the cool night. My room had a heater, which I didn't need, but know others used. Breakfast buffet was plentiful with a variety of food. Staff was helpful in arranging tours and offering dining recommendations.

Helpful?
Thank lmls34
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola lmls34, Muchas gracias por tus comentarios y estadia, los cuales nos motivan a seguir mejorando dia a dia. Esperamos... More 

Dale City, Virginia
1 review
5 of 5 stars Reviewed April 4, 2016

Everyone was very kind and helpful. They knew us by name, and we only stayed there two nights. The room was very comfortable and clean. It was in an excellent location in an area in which we felt very safe. We had a very pleasant stay. Thank you.

Helpful?
Thank thomasll8
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Thomasll8, Muchas gracias por tu estadía y comentarios. Sin dudas que este tipo de comentarios nos ayudan a seguir... More 

Hamburg, Germany
2 reviews
4 of 5 stars Reviewed April 4, 2016

"We enjoyed our stay in Hotel Hacienda Puno very much because of the friendly and helpful staff, the central site and the tasty breakfast. If ever back in Puno, we will stay here. This Hotel was a good choice"

Helpful?
Thank Rudolf Z
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Rudolf Z, Muchas gracias por tus comentarios y estadia esperamos volver a recibirlos pronto. Saludos. More 

Genoa, Italy
Level Contributor
599 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 1,187 helpful votes
2 of 5 stars Reviewed March 18, 2016

The best part of this hotel was it's location to Plaza del Armes and the excellent restaurant Mojsa, otherwise my stay here was marginal. Room on the 5th floor was worn out looking, old chairs, dull, overlooking a small courtyard. In the bathroom the sink fixtures won't turn off the water completely and the hot water made a high pitched... More 

Helpful?
Thank AnnArborMHT
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola AnnArborMHT, Lamentamos su percepción de nuestro hotel, estaremos verificando todas sus indicaciones de igual manera le indico que lo... More 

Travelers are raving about these Puno hotels

Questions? Get answers from hotel staff and past guests. Ask a question

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (106)
Viewed
Dining (13)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (22)
Viewed
Bathroom (12)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Puno hotels
0.0 mi away
Hotel Hacienda Plaza de Armas
0.1 mi away
Tierra Viva Puno Plaza Hotel
0.1 mi away
Suites Antonio's
Suites Antonio's
#3 of 65 in Puno
4.5 of 5 stars 447 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Conde de Lemos
Conde de Lemos
#10 of 65 in Puno
4.0 of 5 stars 330 reviews
2.4 mi away
Libertador Lake Titicaca
0.3 mi away
Hotel Cantuta
Hotel Cantuta
#11 of 65 in Puno
4.5 of 5 stars 134 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hoteles Hacienda del Peru, peruvian chain with over 20 years of hospitality experience, located in southern Peru: 2 hotels on Lake Titicaca and 1 hotel in the Sacred Valley - Cuzco and 15 minutes from Ollantaytambo train station to Machu Picchu. Hacienda Puno Hotel it is bigger with 58 rooms and It is one block to the main square. This hotel is the only one with a sky room with a spectacular view to the lake and the mystic mountains. In the morning you can see the sunrise born from the lake enjoying an early coffee with a delicious typical breakfast. ... more   less 

Additional Information about Hotel Hacienda Puno

Address: Jr. Deustua 297 | 297 Deustua St, Puno 05151, Peru
Location: Peru > Puno Region > Puno
Price Range: $49 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Puno 3*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Odigeo, Hotwire, Priceline and Travelocity so you can book your Hotel Hacienda Puno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Hacienda Hotel Puno
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay