Refugio Amazonas
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Av Aeropuerto La Joya km 6, Puerto Maldonado 084 Peru
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Refugio Amazonas
Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 17 hotels in Puerto Maldonado
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.5
GreenLeaders Platinum level
Refugio Amazonas is a charming 32 bedroom lodge, it is well placed immediately adjacent to the Tambopata National Reserve. Its location is ideal for stand-alone three-night experiences and for breaking the expeditions to and from Tambopata Research Center. Refugio Amazonas is built on a 200-hectare private reserve on the buffer zone of the Tambopata National Reserve. It is becoming integrated into the communities of Brazil nut extractors that surround it, attempting to extend the benefits of ecotourism to the families committed to sustainable forest use. At Refugio Amazonas, all our guest can choose from a wide variety of excursions and activities including soft adventure, nature hikes and cool science.
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Property amenities
Free internet
Free breakfast
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Free airport transportation
Full body massage
Baggage storage
Public wifi
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Hiking
Free shuttle or taxi services
Massage
Gift shop
Mosquito net
Non-smoking hotel
24-hour front desk
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Room features
Desk
Private balcony
Safe
Bottled water
Clothes rack
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
Contact
Av Aeropuerto La Joya km 6, Puerto Maldonado 084 Peru
Name/address in local language
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Great location, great lodge, and great service. Refugio Amazonas is truly a unique experience set in the heart of the Peruvian Amazon jungle. Working with the outstanding Rainforest Expeditions who provided excellent guiding through the enthusiastic and ridiculously knowledgeable guide Johan, our stay was an absolute pleasure. The lodge is beautifully presented and furnished impeccably inclusive of mosquito nets over the beds. The rooms are open to the elements on side which is a great idea given how warm it is. Waking up to a serenade from the howling monkeys is not to be forgotten. If you are thinking about going to the Peruvian jungle then I strongly recommend this place.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Refugio Amazonas and Rainforest Expeditions were just outstanding ! The hotel fits into the jungle so beautifully and is just such a wonderful place to stay in. The rooms are spacious and very comfortable. Johnathan, our guide, was amazing ! Every excursion was just a joyous adventure and his enthusiasm, infectious. He was so well informed, so helpful, extremely courteous, just the best ! Loved the Macaw claylick, walking through the forest, Medicinal herb garden, the sunset cruise, everything !
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: All rooms are very well appointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a fantastic lodge near the Tambopata reserve. We had booked a suite room and it was amazing. There is electricity for 24hrs (pleasantly surprised) and it also had a mini refrigerator. There are juices, snacks, tea and coffee throughout the day. Every family was assigned their own guide. We did atleast 3 jungle walks throughout a day plus lectures in the evening. The staff is amazing too. Tanya is very helpful and generous. Our guide Jarison ( Hey Yari) was not only very good at spotting the wildlife but also taking pictures. I think people who are not happy about this place have not done their research on what to expect.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is an amazing place. We were a family of three, one 9 year old. We stayed in a suite with two King beds. Amazing room. Lodge was wonderful. They paired us up with another family of three, two kids, and we were all with one guide. It worked very well. The very first night we saw three different kinds of monkeys on our way to watch the sunset. Really lucky throughout with our wildlife sightings. Then it was time for dinner and we discussed with our guide plans for the next day. The next morning was a very early start (4:30) to take a boat to the macaw clay lick. Totally worth it. You eat breakfast while at the clay lick. It is not to be missed. We had mostly relaxation that afternoon. Our daughter did the tattoo experience, which is a temporary tattoo using ink from plants. That night we went to capture tiger moths. This is part of their citizen science program, which I encourage you to join in. It is a real value-added at this lodge. On the way were extremely lucky to see a margay, which is one of the wild cats that can be seen in the area. It is hard to locate these smaller cats, but we saw one at night and it was amazing. Collecting moths was more fun that you might guess at first. Next day we went to the oxbow lake. The hope was to see otters. No luck there. But the hike through the forest was beautiful and we saw some amazing trees along with a black caiman, up very close. Middle of the day we mostly rested. Then we headed out to place cameras with the citizen science program. They use the cameras to take inventory of mammal populations. Then we went on a sunset cruise. We saw more monkeys, caimans, and plenty of capybaras. Buy a bottle of wine before departure and they will have it chilled and ready for you at the destination of the cruise. Basically, each day you do three activities. You can squeeze in four, and our guide actually figured out ways to combine multiple things together because we were hoping to do lots. We succeeded. The food was great. Plentiful. They were careful about an allergy in our group. Vegetarian and meat options available. Water and juice included. Solid drinks for purchase from the bar. Core portion of the lodge was a great hangout at night and in the afternoons. I cannot recommend this place highly enough. The fact that the rooms are open on one side the jungle makes it really feel like you are connected to nature. Yes, there will be some insects in your room at times. But it is not bad at all. We were there in the dry season, and mosquitoes and other biting insects were certainly present on the excursions but totally manageable with long sleeves and repellant. They are fairly low impact. their science program is amazing and does a lot of good for our understanding of the ecosystem. It is shockingly luxurious given the level of isolation. Truly and amazing place. Finally, some logistical items ( some for which I saw conflicting information from different sources before my visit): - Day of arrival: You will be met at the exit of the airport by someone with your name on a board (along with other families as well). You will then mull about for a bit while you wait for others headed to Refugio to collect their luggage and exit. Most luggage will go on top of your bus, so if there is anything heat-sensitive, put it in a smaller bag ahead of time so you can keep it with you inside the bus. You board a small bus (with AC) and drive 10 minutes to their in-town offices. There, you hang out for up to half an hour while those who need to repack from large suitcases into smaller backpacks (be sure to bring a backpack). They then store your extra luggage for you, and all your stuff is tagged, with different colors going different places. If you have small bags you can carry them with you on the bus. Larger backpacks go on the roof. You then drive for 1.25 hours on a mix of highway and dirt road. You get off the bus, board a boat and ride downstream about one hour. They take care of your backpacks for you all along the way. You likely will see some wildlife along the boat ride. You then get off the boat (which is a long, motor-powered canoe, with a roof to provide some protection from the sun) and walk up about 180 stairs and hike an additional 15 minutes to the lodge. Your bags will be waiting for you in your room after orientation. - There is wifi throughout the complex, strongest in the main lodge. Not super-fast but very, very functional. - Electricity in the main lodge is turned off at certain times. They let you know the schedule. - Electricity is available in your room all the time - Hot water is available in your shower at all times - Drinking water is provided in your room and at locations throughout the lodge - They have credit card machines that work well and you can pay for everything charged to your room on the last night with credit card. - There is a tip jar at the bar and a general staff tip jar at the main exit of the lodge. The guides really should be tipped as well. I know it is already expensive, but the experience they provide is amazing. So bring a bit of cash for this purpose. - They are serious about not allowing hiking books inside the lodge area (which includes your room). Bring slippers, sandals, or even just regular sneakers to wear around the lodge and on the elevated wood walkways to your room. The boardwalks are wet in the morning and in the rain, so something with solid soles is recommended.…
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
We spent 3 nights in this beautiful, clean and safe lodge. Our excellent guide, Christian Herrera, led us to wonderful places (Parrot Claylick, Canopy Tour, Botanic Garden and Lake Condenado). He has a huge knowledge and background in fauna and flora and is very motivated. He was always polite and flexible, helping us to get the best views and pictures. We appreciated being in a small group to fully enjoy our excursions. Muchas Gracias, Christian, for wonderful memories!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
+1
I came here originally in 2007. I unfortunately forgot my camera battery in Lima and dropped my disposable camera in the Tambopata river on my last day. So had no photos to remember the trip. But I recalled that my stay here was the highlight of my trip. So I decided to come back again. It was still as wonderful as I recall it. But I understand that animals have become more comfortable with people and so I saw far more than I did the first time. The food is still amazing despite the limitations. They now also have hot water and electric sockets in each room. And even WiFi with very decent speed. A stay here is a unique and special experience. I’m not a particular fan of bugs but forcing myself to immerse myself in nature seems to be a form of mental liberation. Special thanks to Tanya for her hosting. We always felt so welcomed. And to Lucy for being such a great guide. I do recommend attending the daily pre-dinner biology presentation. We only went to one on the last day and regretted not going to more. Ps I note a recent review about bed bugs. We fortunately didn’t have this issue and so should not be an issue for travellers from now.…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Overall I had a great time. The staff was truly 10 out of 10 in service and knowledge but the facility just reopened after two years of being closed for the pandemic and they are VERY BEHIND on the control of bugs inside the bedsheets. I get it, it’s the rainforest and there are bound to be bugs in the room but the bed, which is supposed to be clean and protected with a net, had plenty of bugs that left a trail of bites on my legs, over 20+ bites. Didn’t feel them immediately but after the first night they started showing up more and more. For over $1100/visit, Refugio Amazonas should do more to prevent bug bites in the “safety” of the bed.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I have a sustainable development firm and as part of our work we brought a group of 19 to stay in the Amazon at Refugio Amazonas, a Rainforest Expeditions resort. What an excellent choice. The lodge itself is beautifully designed for aesthetics and comfort. The individual accommodations are lovely. I liked the open air openings to the outside without even a screen. The staff, including the manager, Tanya, the on-site scientist, the housekeeping staff, the guides and the boat drivers, are all excellent. The food is delicious, and there is a bar. We asked if our group could participate in a cooking class with local ingredients, and the lodge had an excellent chef to show us what to do. The results were delicious. In general, whatever we asked for, the staff accommodated us. The evening educational lectures about the research the lodge is doing on insects and what kind of animals are in the area are super interesting. There is a variety of activities including an herb garden tour and a farm tour that people in our group loved. The morning excursion up the tower is fun but be sure to bring your mosquito repellant. It’s the only time during the four days we were there that mosquitos were a problem. The clay lick to see the macaws was the highlight of the trip as were the monkeys giving us show outside our spotlessly clean rooms. I would highly recommend a Rainforest Expeditions resort for families, groups or individuals.…
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We were so happy with our experience with this group! Knowledgable, friendly, energetic and fun! Incredible food as well. Loved the massage and sleeping to the jungle sounds. David and Angel were the best!
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The noice from the rainforrest, the food, the excelent guides who taught us everything about trees, insects, ants, spiders, birds, monkeys, animals just everything! A wonderful place to relax and enjoy.
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Review collected in partnership with this hotel
Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RocioG2042, Guest Relations Manager at Refugio Amazonas
Responded Feb 8, 2020
Dear Anne, thanks for sharing your experience. Yes, Tambopata is one of the most biodiverse places on the planet and you don't need to go many hours inside the forest to find amazing wildlife
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$601 - $705 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
refugio amazonas hotel puerto maldonado
LOCATION
PeruMadre de Dios RegionPuerto Maldonado
NUMBER OF ROOMS
32
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Claim Your Listing Frequently Asked Questions about Refugio Amazonas
What are some of the property amenities at Refugio Amazonas?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Refugio Amazonas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Refugio Amazonas have airport transportation?
Yes, Refugio Amazonas offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Refugio Amazonas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.