This is a lovely hotel well sited on the edge of the town set in lovely gardens. The food in particular is superb. A couple of things let it down: -a hotel of this price/standard should have a pool -the service levels fall well below an international standard. The staff do not seem to have been trained to look after customers. For. Example it took us 40 minutes to check out, although we told them in advance when we wanted to do it! Emails don’t get answered, the taxi sent to collect us from the airport turned up 40 minutes late (the flight is the same time every day!), the list could go on. The owners need to get a grip.
We had a drink in the bar which reminded us of an English pub with soft chairs and sofas and a roaring fire. Although the atmosphere was great, the service was lousy. When my wife and I arrived there were only two other people in the bar. No one ever came by so I ordered from the bar. A while later our daughter came in and I told her she needed to order from the bar. The bartender told her he’d have the waiter bring her the drink. Almost 15 minutes later the waiter brought her glass of wine. By now we were the only three people in the bar - still an hour before closing time.
Very friendly courteous staff that went above and beyond. The rooms were clean, bed comfortable, restaurant have the best Chef in Panama "Charlie Collins". Would highly recommend to anyone heading to Boquete.
We spent two nights at the Panamonte, and thoroughly enjoyed the experience. The flowers and landscaping were gorgeous, and our terrace room was spacious and well appointed. The location is a very short walk off the Main Street, which was perfect for exploring Boquete. Our dinner was outstanding, worthy of this historic gem. Highly recommend!
We had heard of Boquete and the Panamonte for several years and finally made the trip. The good experience started at the David airport, which you fly into from Panama City to reach Boquete. The Panamonte's driver met us on time and got us efficiently to the hotel. As others have said, the grounds are lush and beautiful. Our Terrace Suite was comfortable with a king bed, lounge chairs and a desk, decent closet space and an adequte bathroom. We had excellent meals in the restaurant, all served by smiling people. A couple of times the service was a bit slow but the restaurant was busy at the time. We found the town chaarming as well.
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