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Pearl Continental Hotel Bhurban

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Traveler (231)
Room & Suite (45)
Pool & Beach (13)
Overview
  • Excellent39%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible8%
Travelers talk about
“pc bhurban”(47 reviews)
“swimming pool”(10 reviews)
“golf course”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (338)
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Traveler rating
123
99
56
28
29
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LanguageEnglish
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123
99
56
28
29
Show reviews that mention
All reviewspc bhurbanswimming poolgolf coursefive star hotelchinese restaurantbeautiful locationvalley viewno doubtfresh airduty managerrooms are comfortabletai panhigh teahill resortmini cinemahill stationpeaceful environment
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1 - 5 of 335 reviews
Reviewed 2 days ago via mobile

Everry time I go I get the best hospitality on reception there Ghazna Anila and a gilgit smart boy they help you like family and the floor staff the name is Asghar Nawaz from housekeeping and Rehmut they are brilliant with services. May Allah bless...More

Thank Yasinshah
Reviewed 4 days ago

Very nice place for families. One can visit for a day activities too. They charge Rs 1000 per head if one is not staying there. The amount is reimbursed in lunch buffet or outside cafe. Weekends are very busy. Outside grounds are amazing and there...More

Thank khantalal
Reviewed 1 week ago via mobile

The hotel is of a good standard for international travelers with all the amenities one would expect (eg swimming pool, gym, on site restaurants, excellent security). The room we stayed in was also comfortable and clean, but looked a little tired and in need of...More

Thank The_Real_Khan
Reviewed 1 week ago via mobile

We stayed for two nights in August 2018. Overall we had a very good stay and nice experience. We were disappointed when the restaurant did not offer any traditional Pakistani snacks with afternoon tea. The tea is made the “British” way and is not very...More

Thank Shahbashlog
Reviewed 1 week ago via mobile

The experience was exquisite and the food was scrumptious. Would love to visit again. Moreover, we were served by Mr. Azam Mir. Thumbs up to him as well. Ambience was good, and the Vicinity was heavenly. Overall, a recommended place.

1  Thank HR P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
$127 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$127 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (231)
Room & Suite (45)
Pool & Beach (13)
Dining (6)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Rafiullah K
January 3, 2018|
AnswerShow all 5 answers
Response from wejjy85 | Reviewed this property |
It depends on in which month of the year you are visiting. You can call abd check before visiting.
0
Votes
bajwa2u
Dear Mr. Salman I read your review about PC Bhurban and felt very sad that you had a very bad experience there. Moreover, the reply of Mr. Zulfiqar Malik, GM is not very appropriate, since its neither apologetic nor sympathetic towards a customer, who traveled all the way from Australia to visit this hotel. He should have done and informed that, he has ordered an investigation into the matter, upon the findings, if it is negligence or mistreatment from the hotel management, proper action will be take against the offenders. But he just wrote a simple hope-to-do-better message, which of course is not enough. He should realise that Social Media has great power, based on the strength and number of its followers. He should not have put the hotel's repute at stake. I don't know, why he forgot that the "Customer is ALWAYS right" --- the 1st lesson taught in "Hospitality" or Hotel Management, or any other Customer Service Relationship. Even if some of it is customer's fault too! I have visited almost entire Pakistan, from Karachi to Khunjrab Pass (China border), except Gawadar. Including interesting resorts like "Shangrilla" Skardu, Hunza etc. I must admit, although we have great tourism potential, we know little about "Hospitality", or don't bother; in other words, we tend to murder the messenger. We forget, a happy customer brings in more customers. Yes, We also do not have world class facilities, moreover we most of the times do not care much about cleanliness, hygiene and general upkeep of the facilities. This is a national mindset, unfortunately! I have been visiting PC Bhurban with family since last 20 years perhaps, sometimes stayed for the weekends, sometimes day trips. But, let me tell you, inspite of many similar problems we had faced, in general, we enjoyed our visits. Its unfortunate, we also do not improve unless there is a strong competition. So, there is a dire need of a strong competition in hotel business in the vicinity. I also have my own disagreements with PC Hotel/Marriott Hotel management. They are real bad in Customer Relationships. I had been member of Hotel's Privilege Club for some years. They kept on increasing annual Fee, without any consideration for existing members, which is a normal practice all over the world. When I complained, being a member, they didn’t bother. So, I refused to continue my membership, in response to their behavior and they didn’t care at all. The management never called me to apologize or requested to continue my membership, and I never did. They have no urge to retain customers. They didn't realize that, with the membership, I was shopping or using their services on daily/weekly basis, like: Bakery, Laundry, Gym, and very frequently, for meals. If you account for these services, that I paid them, it was astonishing Rs.3 Lacs per year, calculate their profit of about 60%+. They lost Rs.2 Lacs in profitx the no of years I have stopped? but, kept on debating on Rs.13000 fee. Very bad business people! I think the should have dismissed their finance and CSR Managers for such acts. But, they didn't care. Had it been an international company, this what would have happened. Finally, they they lost a loyal customer. Its unfortunate, at times we are forced to compromise and be “content” with whats available. I wish their management’s attitude could change and they do learn a little about Customer Relationship. Mr. Salman, I apologize to you personally, being a concerned fellow Pakistani.
October 5, 2015|
AnswerShow all 2 answers
Response from durshiraz | Reviewed this property |
Pakistani executives seldom solves matters,as either not empowered nor interested. The pc hotels in pakistan are owned by a unfriendly person,close to regime. He damn care about customers.its better to stay in 4star.
0
Votes
KKN K
July 31, 2015|
AnswerShow all 2 answers
Response from ZulfiqarAM | Property representative |
Please note that there is no entry fee for resident guests. To minimze and control day visitors, there is a charge of Rs 500 per person which is adjustable in Food, Beverage or any other hotel services. Access to gym... More
0
Votes
Room Tips
"Rooms on the parking lot side are quieter though they don't offer a great valley view."
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"It is better to have rooms on 3 level to 5th level to have better view."
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"Mountain View"
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"for family with kids, choose deluxe room to get more space in room"
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