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Sur Plaza Hotel

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Sur Plaza Hotel
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305 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Sydney
Reviewed 4 weeks ago

Or room was well located , quiet and clean. Staff were friendly and helpful. Food was good. We only stayed one night en route to the airport and to take a quick look at Sur. The hotel had a nice atmosphere. As others have said no frills but clean and comfortable room (hotel built in 1998). International dinner buffet which...

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Helpful?
Thank Dandy2007
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Dandy, Many thanks for sharing you views of Sur Plaza Hotel during your recent stay with us on www.tripadvisor.com. We sincerely appreciate your feedback. We have planned further improvements to the property in the near future ,which upon your return visit will sure to delight you. Once again, we thank you for your views and looking forward to see...

Zug, Switzerland
Reviewed 4 weeks ago

Friendly service despite early check-in. Got a special price for 2 nights. Probably the best in Sur as you are not exactly spolit for hotel choice here. No frills but clean and comfortable room (hotel built in 1998). International dinner buffet which was good and reasonably priced (Theme buffet every night). Alcohol available. Wi-fi a bit slow. Nice pool Comes...

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Helpful?
1Thank Judy H
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Judy, Greeting from Sur Plaza Hotel, Thank you for staying at Sur Plaza Hotel and appreciate your valuable comments listed in trip Advisor, That will help us to motivate more towards to the Guest service concern. Same time I will pass your message to my staff for further motivation. We look forward to serve at Sur Plaza Hotel once...

Reviewed January 19, 2017

In Sur on our way to Wadi Bani Khalid we stayed overnight only one night in Sur Plaza Hotel. There are comfortable beds, pleasant staff, everywhere is clean, WIFI and full breakfast included in your stay.

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Helpful?
Thank Hab A
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Mr. Hab, Greetings from Sur Plaza Hotel Please accept our sincere appreciation for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. We are indeed delighted to note that your stay with us was indeed enjoyable and memorable. We certainly will pass on your valued comments placed on www.TripAdvisor.com to our team in view of...

Reviewed January 10, 2017

We visited Sur during the Eid-Al Adha holidays to visit the Turtle Reserve. Quite a few visitors who are booked for the turtle reserve stay in this hotel due to its relatively closer proximity. The hotel facilities are quite basic, though one of the nicest available in Sur making it a bit on the expensive side. Staff are very polite...

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Helpful?
Thank Debraj G
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Debraj, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are thanking to note of your experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. Please let us know of your next...

Reviewed January 5, 2017 via mobile

Since 5 years working in a tourism company in Oman I visited SUR PLAZA HOTEL for many times.It is now time to thank all the staff for their great performance. Friendliness, efficiency and a very high level of service is welcoming every guest in this hotel. The rooms are very clean and offer everything which makes a stay a pleasant...

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Helpful?
Thank Chris M
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Chris, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit with your prestige group. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated & I displayed...

Southwestern Plains
Reviewed December 29, 2016 via mobile

The hotel had a mandatory Christmas Eve gala purchase. Well worth it. Carols in the lobby along with some nibbles followed by an excellent poolside buffet spread. Well done! Rooms were comfortable, staff friendly.

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Helpful?
Thank buffalou
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Buffalou, Greeting from Sur Plaza Hotel, It is our great pleasure to read comments from clients, who exceed their expectation Thank you for your feedback and choosing Sur Plaza Hotel as your home away from home. .I have personally thanked the team for extending the good service to our clients Also shared your comments about the Food and Beverage...

Bangkok, Thailand
Reviewed December 19, 2016 via mobile

Superb breakfast, comfortable beds, nice pool, attentive staffs, easy to find, centrally located, good price, perfect hotel size, wonderful cold towel and welcome drink when arrive, close to hypermarket and food stalls. Highly recommend. It is one of the best hotels in Sur.

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Thank TheNayzer
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Thenayzer, It always a pleasure to read comments from happy clients and I so glad to read that our services are up to your expectation. I have shared your comments about our staff with the rest of the team and personally want to thank you for letting us know about it. Thank you for staying with us and choosing...

England
Reviewed December 1, 2016

Pleasant staff.Large pool area with comfortable loungers. Well furnished and spotless rooms with lovely comfortable beds. A choice of 3 Restaurants and outside dining with good but not outstanding food.A good stay.

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Thank oscar0734
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Oscar, We thank you for sharing your experience with trip advisor.Pleased to read that you enjoyed your stay with us and our appreciation for your comments about our employees and services. Please get in tough with us again next time your in Sur. Looking forward welcome you once again. Regards, Dushantha Perera Resident Manager.

Frankfurt, Germany
Reviewed November 29, 2016

Hotel was very clean and modern. Nice dining room and bar area and the staff was very helpful and friendly. We only stayed for one night but enjoyed our stay there very much. Compared to prices of other hotels in the area it was the best value for money

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Helpful?
Thank Leser52
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Leser, My gratitude for taking some of your valuable time to write about us and sharing your experience at Sur Plaza Hotel.This is the only way we could improve and provide service that meets clients expectations.Same time I will send across your message to our staff concern. Once again thank you for staying with us and we look forward...

Slovakia
Reviewed November 15, 2016 via mobile

This hotel is in a great location to reach easy the turtle beach.Receptionist helped us to get to the turtle adventure in last minute,so we were very thankful.Room is clean,bed is comfortable and the restaurant us also very good.Breakfast was ok,not many choices,but for one night stay ok.

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Helpful?
Thank suzanka
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Suzanka, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. We thank you for your...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge

Additional Information about Sur Plaza Hotel

Address: P. O. Box: 908, Sur 411, Oman
Location: Oman > Ash-Sharqiyah Governorate > Sur
Price Range: $95 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sur Plaza Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sur Plaza Hotel Oman
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Questions & Answers

Here's what travelers have asked, with answers from Sur Plaza Hotel staff and other travelers.
2 questions
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Questions? Get answers from Sur Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Deluxe room is awesome, don't go for half board because its a waste of money.”
 of 5 bubbles dawnmL3354OZ, Oct 17, 2016 | Read review
“Chose in range of X01-x09 (where x is the room number) if you want to have road facing view, and x20-x22 if you want quiter mountain view”
 of 5 bubbles VarunS03, May 18, 2016 | Read review
“views on 3rd floor overlooking pool and mountains in the distance”
 of 5 bubbles janhX5138HA, Jan 13, 2016 | Read review
“Do not choose last rooms as the Wifi signal drops.”
 of 5 bubbles 314murtazas, Oct 5, 2015 | Read review
“Rooms are quieter on higher floors. A/C units are also silent.”
 of 5 bubbles 580nishantb, Sep 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question