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Al Falaj Hotel

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Al Falaj Hotel
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483 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Reviewed June 12, 2014 via mobile

Located in a great area where all the business hubs are near by. If you have to up to ruwi souk it's just 1km away. Same as banking and commercial area. Mathra souk is the traditional shopping and leisure destination you can calm your self in the evening. Breakfast room was delighting as well as the helpful staff.

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Helpful?
1Thank PREEMAA
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guests Thank you for writing about our services and thank you for choosing Al Falaj Hotel as your preferred place of stay in Oman. We are extremely pleased to hear that you enjoyed our breakfast buffet and find our staff very attentive. Look forward to serve you once again next time you visiting Muscat. One again think you for...

Reviewed May 28, 2014 via mobile

Very good location. Value for money. Good food excelkent service. Friendly staff. I will deffenitely recommend this property. Will be back soon. Me and our team had a wonderfull stay this hotel and we enjoyed our stay.

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Helpful?
Thank Giovanni C
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Your response is very encouraging to the entire team. we are happy that your experience with us is as per your expectation. Thank you for taking the time to write about us. we appreciate our clients who write about their experience with us. This is the only way we could get the endorsement of the good quality service...

Darwin, Australia
Reviewed May 18, 2014

I have just returned from a 14 day tour of Oman and Salalah and as part of our package we stayed at the Al Falaj Hotel and I do not believe this was worth the 4 star rating it has and I know you get what you pay for and for us it was just a place to rest our...

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Helpful?
Thank Page02
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Thank you for your feedback and alerting us to the experience you had with us during your stay.. We do appologsie and . certainly understand your frustration for not having your expectation met. We have taken a note of you comments about about our staff at the restaurant and front of house and we will certainly be using...

Reviewed May 11, 2014

This Hotel is dreadful. I just checked in and got a room on the 6 floor. The window was not closing properly and you could loudly hear the propellers from the AC on the ground floor. So I asked for another room. On the 4 floor, facing the other side, it is exactly the same. Loud AC propellers on the...

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Helpful?
Thank Markus T
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Thank you for taking the time to tell us about your unfortunate experience during your stay with us. I am sorry to hear about the status of your room. It may of be of interest to you that all our rooms are recently refurbished this include all our bathrooms too. All our rooms have either the city view...

Reviewed May 10, 2014

A good hotel, as expected from a 4 star conference venue. Clean modern rooms with the usual flat screen, desk, room safe etc. 2 restaurants and bars. Used one of each and they were fine. Breakfast is a good international buffet.

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Helpful?
1Thank Ben P
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client We are delighted to receive your note, and was especially pleased to read your kind words about our services. It is always pleasure to read about clients endorsement of our services. Thank you for writing about us we are happy that the services we provide are as per your expectations. We look forward to see you one again...

Colombo, Sri Lanka
Reviewed May 9, 2014

I was part of a trade delegation from Sri Lanka to Oman and had the pleasure of staying at the Al Falaj Hotel. It caters to all needs of the weary travellers. The locals who man the reception are very courteous and knowledgeable. The restaurant is comparable with a hotel of such kind but the staff are very efficient and...

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Helpful?
1Thank Panduka J
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client We take this opportunity to thank you for choosing Al Falaj Hotel to provide you the accommodation needs while traveling. We appreciate your kind expressions of appreciation, and we are especially grateful for your recent stay and taking some time to write about us to let our clients know what we offer. I have taken note of your...

Melbourne, Australia
Reviewed May 5, 2014

After a really dreadful first night in muscat I was overjoyed to find the Al Falaj. I got a very reasonable midweek price and it was worth every penny. The staff were helpful and lovely, particularly Khamis the porter. The room was modern, clean and comfortable with great free wifi and some English satellite tv channels. The Indian food available...

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Helpful?
1Thank X-Alice-the-Camel-X
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client We feel honored that you have chosen us to fulfill your accommodation needs while you are in Muscat. We are committed and eager to serve our clients with the best service we could offer. And , all at very competitive prices. Thank you for trusting us to be your preferred partner for your top quality leisure service provider...

Auckland
Reviewed May 3, 2014

This hotel is great value for Muscat which is an expensive area to stay. We spent a while deciding on location and where to stay, Muscat is spread out and although the location is not the best if you have a car which is cheap to rent and petrol so cheap the location is not that important. Rooms are clean...

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Helpful?
1Thank ghallnz
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Let me take this opportunity to thank you for choosing Al Falaj Hotel to provide you with the best Hotel services and the finest holiday experience . We are proud to welcome satisfied clientele and look forward to welcome you back again. We value your comments about our prices and value for money. This is our mission to...

Bad Mergentheim, Germany
Reviewed May 2, 2014

Me and my family stayed here 4 nights before we started our Oman tour. We were there in the middle of April and it was very hot (more than 30 degrees Celcius) After a day in Muscat it was nice tio be in the pool. It is not big but it is okay. The rooms are very clean and big...

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Helpful?
Thank Dragos68
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Thank you for trusting us to be your preferred partner for your top quality leisure service provider We appreciate your kind expressions of appreciation, and we are especially grateful for your recent stay and taking some time to write about us to let our clients know what we offer. We hope your stay in Muscat is a memorable...

Melbourne
Reviewed April 30, 2014

You get what you pay for, clean business hotel rooms (stayed for 4 nights and housekeeping either forgot or could not be bothered cleaning the shower cubicle on one of the days - no big deal but odd they cleaned everything but the shower) with comfy beds. The Japanese restaurant was very good and the two bars ok. Breakfast has...

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Helpful?
Thank NCHmelbourne
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Our hart felt thank you for writing about us and informing us your experience with our services. We are happy to hear that you enjoyed you stay with us . I have taken notice about your comments about the shower cleanliness. The housekeeping staff has been informed about it and on behalf of the team I do apologize...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation

Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Price Range: $62 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Falaj Hotel 4*
Number of rooms: 140
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Also Known As:
Al Falaj Muscat
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Questions & Answers

Here's what travelers have asked, with answers from Al Falaj Hotel staff and other travelers.
3 questions
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Questions? Get answers from Al Falaj Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor in the new building”
 of 5 bubbles kaciope, 1 week ago | Read review
“Ask for a room away from the noise at night. If you are a non-smoker, ask for a room in the non-smoking floor.”
 of 5 bubbles nraju, 2 weeks ago | Read review
“Ask for a non smoker room.”
 of 5 bubbles 506jeanmarcw, Feb 13, 2017 | Read review
“room on high floor provide good views of the surrounding areas.”
 of 5 bubbles juliancP629FH, Jan 10, 2017 | Read review
“Good view from higher floors”
 of 5 bubbles roselync42, Dec 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question