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Al Falaj Hotel

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Al Falaj Hotel
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402 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

One thing I don't understand is why in a not fully occupied hotel they rent out rooms on a floor which is undergoing maintenance work. AC was not working in lobby and corridors. In room it was in ballistic mode Restaurant downstairs is crap. Really. Never had a bad piece of food in Oman or any gulf state but they... More 

Helpful?
Thank Tyconian
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Tyconian, Thank you for taking the time to comment on trip advisor. We appreciate your feedback as it helps us to improve our operational standards at the hotel. The hotel was undergoing routine maintenance work where air-conditioning at the lobby area had to be shut down in sporadic occasions. Your comment on food has been taken very seriously and... More 

Chepstow, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Have stayed whilst on business on numerous occasions and had excellent service on every visit. This time we have genuinely been well looked after, rooms are spotless, staff friendly and helpful and we have eaten in the hotel restaurants most nights. On-site taxi service to take you out and about in Muscat and quite honestly nothing is too much trouble... More 

Helpful?
Thank 2016Tilly
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear 2016Tilly, Thank you for the review on trip advisor. We appreciate your feedback and delighted to learn that you have had a wonderful stay. We thank you once again for your patronage and sincerely hope to see you again at Al Falaj Hotel.. Thank you, Harsha Theverapperuma General Manager – Al Falaj Hotel/Muscat gm@alfalajhotel.com More 

Cardiff
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Have stayed at this hotel a number of times and have always found the staff welcoming, efficient and pleasant. On this visit they have excelled themselves. Ramadan is a very difficult month to visit as well as the extreme heat restaurants are closed. We have eaten at the restaurant most evenings often from an excellent buffet however last night the... More 

Helpful?
Thank wesleyCardiff
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear WesleyCardiff, Thank you for your fantastic review on trip advisor. We are glad to learn that you enjoyed the food at Souq café and the great hospitality of Chef Augustus. We sincerely hope to serve you again whenever your travels bring you back to Muscat. Thank you, Harsha Theverapperuma General Manager/ Al Falaj Hotel gm@alfalajhotel.com More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Average standard, bad breakfast, nice hotel staff, low cleaning, affordable price, terrible location that you need to get a cab almost everywhere. If you are going for business it can be an option...comfortable bed , tv and ordinary things, swimming pool is OK.

Helpful?
Thank Tuna Ç
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Tuna C, Thank you for taking the time to review your recent stay at Al Falaj Hotel. Whilst I was delighted to read you enjoyed aspects of your stay I was naturally disappointed the visit did not live up to your expectations. We take great pride in providing excellent four-star (plus) service and it is most concerning that you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

It was nice experience, and I stayed 4 nights during my last business visit. It's a great place to stay, relax & enjoy their hospitality the people's. And it's best place to stay for the business people's . The staff was very friendly and kind to me. I found all the international foods @ the buffet & surprised to see... More 

Helpful?
Thank Hirantha B
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Hirantha, Thank you for taking the time to review your visit. It was a pleasure to read that you thoroughly enjoyed your stay with us and consider Al Falaj Hotel one of the best hotels you have stayed in. Thank you for your compliments on our excellent food and services. I am delighted that we were able to provide... More 

Copenhagen, Denmark
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 13, 2016

Friendly staff. Very clean and spacious room. Very good bed. Quiet neighborhood. AC broke down the first night but was fixed and worked just fine after that. I appreciated the fridge and the complementary bottles of water. And the tea making facilities. Breakfast was great with omelet chef. Wifi had amazing bandwidth. So it's a shame Skype is banned in... More 

Helpful?
Thank Bjarne S
Mumbai Indian
Level Contributor
575 reviews
263 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
4 of 5 stars Reviewed June 12, 2016

This hotel is quite old and is located very close to the government offices and not far from the main market place. We stayed in the new wing, but the lifts are in the old wing only which is under renovation. Hence need to walk through construction debri lying on the floor. The view of the room was good... Mountains,the... More 

Helpful?
Thank plpalani
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 9, 2016

Spacious parking lot at the front of the Hotel with parking shades, that can at least halt your car from heating up to some extend in a sunny day. Check-in was quick without any delay. I opted for classic double bedroom. Rooms are quite undersized around 25 sqm. But it was clean and tidy. Bathroom was not provided with tub,... More 

Helpful?
1 Thank sonuvsagar
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 2, 2016

I have selected this hotel for my business trip , we altogether took 3 rooms. we all were well impressed with their welcome, very charming and friendly staff. Nazeer Superviser was well attentive for A-Z in the check in process. well informative. so kind to give our request with non smoking rooms. Rooms are well spacious and clean and well... More 

Helpful?
Thank liyasl
OmanHotels, Front Office Manager at Al Falaj Hotel, responded to this review

Dear Sir, Greetings from Al Falaj Hotel! Thank you for the wonderful feedback and we are delighted to hear that you had a great stay with us. Our well trained team is always ready to create memories for our customers. Please visit us again in the future and give us a chance to serve you once more. Thanks & Regards... More 

Kozhikode, India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

Came to Al Falaj on a business trip . Excellent service & nice ambience. Delicious food . Rooms are comfortable & very clean . Approach of staff is absolutely very good. Breakfast which is complimentary has a great spread. A definite come back place

Helpful?
Thank SUNILKRISHNAATETA
OmanHotels, Front Office Manager at Al Falaj Hotel, responded to this review

Dear Sir, Greetings from Al Falaj Hotel! Thank you for the feedback and we are pleased to hear that you had a wonderful stay with us. We are mainly catering for the business travelers and the leisure sector as well. As you have enjoyed, many of our guests enjoy the wide spread of buffet breakfast with freshly brewed tea and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room

Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Price Range: $85 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Falaj Hotel 4*
Number of rooms: 140
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Also Known As:
Al Falaj Muscat
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