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Al Falaj Hotel

PO Box 2031, Ruwi 112, Oman
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Al Falaj Hotel
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358 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Hi, Okay hotel but annoying it was so far away. Had to get a taxi to anywhere that we wanted to go. Part of the hotel is a bit shabby but newer part is good. Breakfast very good and staff helpful. Wouldn't go back. Would try for something nearer the corniche.

Helpful?
Thank Mcgecko
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, We thnak you for your feedback and comments.In reference to your concerns and remarks about the location of the Cornish.We are the closet four star property to the Cornish and the it only 5 minutes by taxi or approximately four kilometers away. The mode of Transport recommended for quick site seeing is the Taxi.How ever the public transport... More 

Swindon, United Kingdom
Level Contributor
172 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night at the start of our tour round Oman. The welcome was friendly, the room was clean, spacious & well-equipped and it was in a reasonable location. It was easy to get to the airport and to all of the major sites in Muscat. We had our evening meal in the pub on the top... More 

Helpful?
Thank Nicola R
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, We appreciate you feedback and reviews of our services. I am glad to hear that it you had a an enjoyable stay with us and even more pleased to read about your comments about our staff.I feel proud to have a good team and with out a dedication of the team we will not be bale to provide... More 

Doha, Qatar
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 29, 2015

I stayed at this hotel for a total of three nights and couldn't wait to get out. My room happened to be located above the Indian restaurant and the smell was awful. The room is very basic, outdated and uninspiring. The pictures are quite deceiving. It is situated not far from the Big Red bus route so that is good.... More 

Helpful?
Thank Yazm76
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest We thank you for the review and giving us your valuable feed back about your experience with us. I do apologizes for the inconvenience you had while you stay with us .in regards to your comments about the Indian restaurant.You may be interested to know that we do not have an Indian Restaurant nor we have any located... More 

Travelers are raving about these Ruwi hotels

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

Al Falaj Hotel in the Ruwi area of Muscat provides a peaceful, serene and calm atmosphere for stay. Its room are reasonably priced and are well maintained. The Souq Cafe restaurant provides a variety of choices in its buffet breakfast. The lunch and dinner are available on buffet basis and a la carte basis on different days. The adjoining pool... More 

Helpful?
1 Thank Hoveyda A
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest It is always pleasure to read comments from satisfied clients and we enjoy reading it.thank you for your endorsement of our services and recommending to other clients. Yes the Souq Cafe our all day dinning restaurant offers wide range of buffets at an affordable prices and in addition to that we do have a wonderful Japanese restaurant too... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Hotel is good. Food is ok. Rooms are of appropriate size. Location is fine. Wifi available. Taxi always available at the gate of the hotel. Good big swimming pool. Gym is also available. Most of foreigners are staying here. Conference rooms are also good.

Helpful?
Thank Muhammad B
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Many thanks for the review and we appreciate it.with out feed back from clients such as you we will not be bale to improve our services. I am pleased hear that you enjoyed your stay with us and we were able to satisfy you with our services.Your comments are shared with our staff and I they enjoy reading... More 

Dorset, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed December 17, 2015

We stayed here for four nights in total, spread over the beginning and end of our travels around the Oman. Reception were pretty useless and not very friendly. The rooms were basic, but very clean and comfortable beds. Outlook from the rooms is very much suburbia high storey buildings. The restaurant staff were very good. Very friendly and efficient. Food... More 

Helpful?
Thank Sodapop12
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Clients Thank you for the feed back and I have taken not of your comments about the food and our services. I do apologize for the inconvenience you had at the reception and I have taken up your comments during our regular staff briefing sessions and we will look into ways to see how we could be more efficient... More 

Ibri, Oman
2 reviews
5 of 5 stars Reviewed December 13, 2015

The hotel is very pleasant and the view from the pool of the surroundings hills makes ones forget that one is in the middle of Ruwi, the main commercial center. Very good service, excellent internet connection. One of the best breakfasts I have had. All in all a very good experience

Helpful?
Thank Donald1967
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest,. Our heartfelt appreciation for the review and recommending us to other clients.It is a pleasure to read comments form clients who review us even everything is OK with their stay.we thank you and we do encourage all our clients to review us online.this is the only way we could improve our guest services. I am glad to hear... More 

Travelexperience12
Level Contributor
277 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
1 of 5 stars Reviewed December 9, 2015

We were booked into this hotel for three nights by our travel agent as part of a tour of Oman. When we arrived at 22.30hrs, after a flight from UK, the hotel was experiencing a power cut. We learned from another guest that there had been a scheduled outage, to be restored at 1600hrs, which had not occurred. Whilst this... More 

Helpful?
1 Thank Travelexperience12
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client , we thank you for your comments and review.We do apologies for a for the power cut we had some time back and it was one of those things that beyond our control.Due to local power suppliers doing their regular work.One again our sincere apologies for the inconvenience you had during your stay with us.we have taken your... More 

Ernakulam, India
Level Contributor
186 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 3, 2015

Al Falaj hotel is very famous in Ruwi, muscat.You will get good food with variety of dishes.It is in the heart of city. You got good view from this hotel.Good ambiance inside the hotel Services are good. You will love to stay in this place also

Helpful?
Thank KALATHINGAL
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Just a note of thank you for your review.with our feedback such as your we will never be bale to improve on Customer service.. One again thank you for helping us improve on our services Kind regards Binny Ramachandra General Manager More 

Hertford, United Kingdom
Level Contributor
144 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed November 28, 2015

The hotel is a bit tired, bland, without character, and with a tepid welcome. It’s not well situated, we never left the hotel without using a taxi as there is really nowhere to walk to from it. To be fair that could be said of most of the Muscat hotels as everything is widespread with highways in between making it... More 

Helpful?
1 Thank fourviolets
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Thank you for your feedback.Our apologies for the inconvenience you had during your stay with us.we do we have looked into the matters you have mentioned to rectify the some of the issues.Our WI Fi is free and the on arrival the clients will be given a password along with the room key.certain equipment may not work properly... More 

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