The hotel staff were generally good and promptly attended to requests. However, the front desk officers were did demonstrate courteousness and professionalism by deactivating my room key on two instances without prior notice even when I was not due to check out. They seemed not to be patient with guests and this does not portray them and their employers in good light and could determines one's choice whether or not to stay in the hotel in future travels.
The hotel was previously suggested by a client. I am happy that they did. The hotel is in a good location in immediate proximity of my clients' operations. The staff are very friendly and helpful, and I was particularly pleased by the manager's gesture of a fruit tray for staying for 7 nights.
Had a delightful stay. Booked online and got my reservation at the reception. Very friendly and professional reception, world class room service and well trained security personnel. Am definitely visiting again
Nice place, good location if you have business to do around the Trans Amadi area of Port Harcourt. Accessibility to all parts of the town is easy. Courteous staffs with good service delivery. If you love swimming, you are welcome at all times to use the pool which is always well taken care of.
Improve variety of menu per time and in this way cater to the needs of more people each time taste of food was very good And needs to keep improving. The AC sometimes didn't cool well and am not sure if it's due to the position or capacity.also, prters should be available at all times to show new customers how to use the facilities and explain the safety and emergency procedure.
Hotel is perfect but need to improve the speed of WIFI and also I commented on the water heaters. Lastly, the in house grocery shop normally should provide 24/7 services especially to accommodate the late check ins.
Though some facilities in the room might need to be fixed, the general ambience of the hotel is very good and very safe. The buffet breakfast would need a bit more options as well, as some of the food available gets finished before breakfast is over.
Always impressed with the quality of service delivery. However there are still areas that could be improved. The television channels should be increased, the walkways/corridors should be cleared of cleaning trolley and dirty food trays
Suggested by a very kind taxi driver just arrived at the airport, I reached the hotel on Friday evening and to my great surprise after a swim in the pool and a quick sauna, a lot of people started to arrive. The pool bar was really animated with live music played by a nice singer. I have also tried to smoke the Arab pipe for the first time. A delight. I'll be back soon! Thanks to all the staff for making me spend a weekend with friends!
Pleasant stay for short visit, clean room and staff are extremely friendly and helpful. Bathroom & shower very clean and renovated. Breakfast was average, however the Dinner was very tasty and rich. I will be back again soon, Many thanks for your welcoming atmosphere.
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