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Swakopmund Hotel

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242 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Cape Town Central, South Africa
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This was my first visit to Swakopmund and I loved everything about it; the Swakopmund Hotel included. The hotel is neat and peaceful, all the staff are friendly and accommodating. This quaint hotel seeped in rich history is a lovely hotel that has pretty much everything you need at your fingertips! The restaurant also makes a damn good fillet!

Helpful?
Thank MDiergaardt
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Guest Thank you for your positive comments. I am so glad that you enjoyed your stay with us and that our staff made your stay pleasant! We look forward to welcoming you back and serving you a good fillet..... soon. Kind regards Janet Wilson-Moore General Manager More 

Johannesburg, South Africa
Level Contributor
255 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved our two-night stay in Swakopmund Hotel. A beautiful old colonial building with a huge pool and lovely grounds. A good option for kids. The rooms aren't huge but well laid out. A large breakfast spread, good service, friendly staff and easy check in. The wifi works well but you tend to get kicked out a lot. A block... More 

Helpful?
Thank T-Africa2000
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Guest, Thank you for your positive review! I am so pleased that you enjoyed your stay with us at the Swakopmund Hotel & Entertainment Centre. With the hotel having its own historical background, the main building was a train station since 1901 and declared a national monument in 1972, since its conversion to a hotel in 1994 we try... More 

Hong Kong, China
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 2 nights a couple of weeks ago. Having converted from a railway station building, it has an old colonial charming appeal. Its about 15 minute walk to town. Within the hotel ground we found a casino, a cinema and a Chinese restaurant. We had lunch at that restaurant, but the standard of the food... More 

Helpful?
Thank A L
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel, I am pleased to see that you were happy with the services we provide. I will certainly take up the matter with the management of the Chinese restaurant with regards to the poor quality of food that was served as this can have a negative reflect of the additional services... More 

Cape Town, South Africa
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2016

This was my first time in Namibia and the staff were my "first port of call" re how amazing Namibians are. I loved this hotel! Staff were attentive and knowledgeable. They were very amenable to requests and queries. My room was quiet and very well appointed re towels and coffee etc. Being a vegetarian, I was very grateful for the... More 

Helpful?
Thank africanswan
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Guest Thank you for your positive comments! I am glad to hear that you had a great first time experience in Namibia and enjoyed your stay with us and that our staff made your stay pleasant. When (not IF) you’re traveling to our area again, please do not hesitate to contact me, Cape Town after all is just around... More 

Barcelona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 15, 2016 via mobile

I spend two nights in Swakopmund Hotel. The most rellevant: they did our laundry in few hours without extra cost, the bufet for dinner (with hot dishes of fish and meat very tasty), there is a local cinema in their instalations. The rooms are comfortable but the bathroom is under the average.

Helpful?
Thank ADSSM
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Guest, Thank you for your review. We do take pride in catering to our guests’ needs the best way we can. We are in the process of upgrading our bathrooms and have already completed our "mock up" rooms, if all goes according to plan we should be starting in the new year. Kind regards Janet Wilson-Moore General Manager More 

Madison, Wisconsin
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 8, 2016

We had a great time at the Mermaid Casino in this hotel! They have several tables and the decoration is just and fun and tacky as you want a casino to be. There's a small entrance fee, and you only get one free drink when sitting at a table (you pay for subsequent drinks). Very fun way to spend an... More 

Helpful?
Thank Lindsay S
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Lindsay, Thank you for sharing your experience at our Mermaid Casino! I hope your next visit to Swakopmund is just around the corner, hopefully you also get to stay with us at the hotel. Call us if there is anything we can help you with! Kind regards Janet Wilson-Moore General Manager More 

Libreville, Gabon
2 reviews
5 of 5 stars Reviewed August 2, 2016

I had the pleasure of staying in the Swakopmund Hotel for a conference. The service I experienced was excellent. The room was spacious and clean. The restaurant offers a copious breakfast. The conference itself took place in a very professional venue. Under the leadership of the general manager, Janet Wilson, the entire staff made sure that myself and my colleagues... More 

Helpful?
Thank David V
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I am pleased to hear that your conference was a success, hopefullu on your next visit you will have a bit more of... More 

Gloucestershire, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed July 27, 2016

A comfortable and well appointed hotel set just out of the town centre, lovely grounds, peaceful environment. The restaurant was excellent, both for breakfast and dinner. with a huge selection of different dishes and a good choice of wines. Very helpful and friendly staff throughout, especially in the restaurant, although the reception/booking staff did cancel my return stay for one... More 

Helpful?
Thank 851nevillec
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind regards Janet Wilson-Moore General Manager More 

Bloomsburg, Pennsylvania
Level Contributor
189 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed July 19, 2016

I loved the decor of this hotel starting with the lobby..it's just beautiful! The gift shop is great...great prices! It's train motif is throughout the grounds. My room was very spacious with 2 free bottles of water in the bathroom. THe dinner and breakfast buffets were both very good and plentiful...there's a stir fry station, omelet and egg station, and... More 

Helpful?
Thank luckylou56
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Kind regards Janet Wilson-Moore General Manager More 

Mandello del Lario, Italy
Level Contributor
828 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 503 helpful votes
4 of 5 stars Reviewed July 14, 2016 via mobile

We where in room 246 and 248. The rooms where fine, fully equipped with all you can ask: tv, minibar, air dried, wifi, bathroom amenities. Lighting needs to be improved and the shower needs to be replaced. Maybe a bathrobe and slippers should be added. Breakfast buffet is good and varies from day to day. The reception staff is a... More 

Helpful?
Thank gilardoni
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Dear Guest, I appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are in the process of upgrading our bathrooms and have already completed our "mock up" rooms, if all goes according to plan we should be starting soon. If you’re traveling to our area gain soon,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Swakopmund Hotel

Address: 2 Theo-Ben Gurirab Avenue, Swakopmund, Namibia
Location: Namibia > Erongo Region > Swakopmund
Price Range: $168 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swakopmund Hotel 4*
Number of rooms: 90
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Hotel Style:
#4 Luxury Hotel in Swakopmund
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