The best feature is the roof top terrace which offers a stunning view of the beach and harbour. This is where breakfast is served and the fare is a good one with variety. Staff is pleasant. The building is old and needs a facelift. The layout is a bit strange- lots of steps ( somewhat uneven) on narrow stairs. The room was large and clean but beside lamps had no bulbs so the room was very dark at night. I reported it but nothing was done.
From the first direct contact with this boutique Riad, they could not have been more helpful. We had the family suite which worked really well for us and our 2 children, 8 and 9. The staff were brilliant and had clearly had a tough time during the pandemic but were now back in their happy element. I don't know everyone's names but to name 2, Fatima is a wealth of helpful knowledge and knows all there is to know about Essaouira and about the history of the Riad. The owner is a Swiss, Cornelia, with her husband Ibrahim and they have really made this a special place. Their olive oil is worth the trip alone... And a day by the pool at the Jardin fu Maroc their inland sister property is time very well spent. Thank you!
We booked this hotel as it was highly recommended on multiple websites and covered in multiple magazines. The location is very good. The decor is nice and well maintained and as advertised. The location makes it easy to access other restaurants, the medina and the beach. The wi fi was one of the best in any hotel in Morocco. It was a lovely hotel but the price point does not match the service - the hotel is significantly overpriced for what it is. There is no air conditioning, this was actually fine but something customers should be aware of. The pool is located another 20 mins drive away, this is not explicitly stated and if you don't have your own car then you are stuffed (the shuttle runs only during certain times). The breakfast was acceptable and the lady who served breakfast each morning was extremely friendly and lovely. However, the crockery is a little old and chipped and I had to ask to wash the mugs again. The service at reception was ok, having spent time in Morocco, we became accustomed to super friendly receptionists and staff - this was not the case at Villa Maroc. At one point we were left waiting at the main door for over 20 mins, as the receptionist was on the rooftop. Overall, I feel a basic double room should not be advertised for £120/night (which I believe is the lower rate). We have spent time in much nicer hotels, for less than half the price, with air con, with a rooftop pool, with a better selection of breakfast. Management need to up their game and match the competition. It is no good constantly reminding us that they were the first riad hotel in Morocco, the service and standard of service needs to keep up with the times and the competition.…
We loved the location of Villa Maroc close to the medina, port and beach. The hotel itself is a maze of four townhomes, which have steep steps. If you have any mobility issues, book a lower floor. The rooms are pared to essentials and not luxurious. They do have carefully selected art objects. There are two family charming suites and a country annex with a pool. The only problem was a lack of hot water. We were happy that we ate breakfast and dinner at the hotel. The food is delicious and beautifully presented. Breakfast is on a terrace with a spectacular view.
We booked a stay at Villa Maroc and were very excited. However, when Morocco closed down to travelers, we obviously could not get into the country from the US. I requested a refund, and management told me my refund would be processed on May 25. it was not. They then asked for an e-mail from Expedia, which Experdia sent. No refund. Then Expedia tried again, another e-mail was requested and was provided. They then said the government had told hotels not to refund any more than 50% of the reservation paid. OK. Still no refund has been received, despite multiple promises to do so, and despite having met every changing requirement. It is clear they are not concerned about integrity. If they did not intend to refund my money, they should have at least been honest and said they could not pay the refund.…
Very nice hotel, owner managed. Very stylish and lovingly cared for. Very nice rooms with a beautiful roof terrace and a view of the bay The cuisine is excellent, the staff is very courteous but not pushy. The owners took great care of the guests even during the Corona crisis!
Spent 2 nights here when visiting Essaouira. Great location - everything close by. Gorgeous riad with lovely decor, cute little rooms with fires. Breakfast on the roof was lovely, as was dinner by the fire. A couple more sunloungers on the roof would have made it perfection!
we recently stayed at Villa Maroc in Essaouira and absolutely loved it. The location is perfect and the roof top is the most wonderful breakfast setting. There are lots of wonderful small reception room which guests can use. I particularly liked the nice small touches - rose petals on our bed, hot water bottle each evening and a glass of lovely red wine by the fire in one of the many reception rooms at the end of a busy day.
Villa Maroc grows on you with its charm, ambience and really lovely staff. That being said it didn’t get 5 stars as I feel there are certain areas which could be improved and then it would be perfect! The good points are the friendly, efficient staff who will look after you very well. The location is great and very quiet considering you are right in the Medina. The breakfasts sitting up on the rooftop were fabulous and the birthday cake they made for me was the best I have ever had! (Would love the recipe) The evening meals were a little hit and miss, sometimes superb other times a bit dry and not very interesting (the chicken pastille) Good choice of Moroccan wines which are very good. The not so good points :- the first room we had on our first night felt very small and claustrophobic and the decor was very dull. Might I suggest livening up a small space with more warmth and colour, it felt drab and unloved. The second room we were given was much nicer and having a fire in the evening brought the room to life making it feel very cozy and romantic! I did also feel that some areas were not as clean as they could have been so perhaps that needs looking at. However all that being said they are small points for improvement but overall we thoroughly enjoyed our stay....with a few tweaks this place could be amazing! …
Seemingly unchanged in the 15 years since I first stayed — though it has now expanded over four houses — the decoration and atmosphere remain as magical as ever. Just inside the medina, a stones throw from the port and the beach, which you can look over while eating a perfect breakfast on the terrace, why stay anywhere else in Essaouira? A special thank you to Fatima! For being wonderful, and for rescuing my lost clothes. Can’t wait to return.