We have experienced bad customer service been there in 2016 with a group of families. The rooms were not clean, toilets and bathrooms smell bad. There was a lady in the front office who had no manners at all. Very bad experience
The place is nice with a direct view on the sea. I love those private balconies. The natural green environment makes the De Conti hotel a good place for a cut off from the daily routine stress. God also for a family with children
the receptionist guy was overwhelmingly friendly and too was the taxi guy outside the hotel, rooms are generally clean with an overview of the great Mauritius plain, a very low cost hotels and will best suit for an official trip rather than a holiday destination, the swimming pool was put too much chlorine so i had red eyes for my 4 nights there lol, food was standard and beverages too, nothing too spectacular.
Staying in this Hotel for last week-end with my husband. The good points : The room is very spacious. Good location. Good price. The receptionist (sorry forgot your name man!) and the lady from the restaurant were helpful, kind and nice. Negative points: Excuse me, but the shower and toilet need some deep cleaning. The ustensils , napkins in the restaurant and even the pool surrounding need to be cleaned. We are not difficult guests, but I think these things need really to be improved.
very unpleasant, no water in room, personnel very rude, no help, personnel are vulgar and reprimand clients for no reason. food extremely horrible.... wonder where the cooks come from?????? Housewifes cook better...one of the personnel - a women claims to be the proprietor, but still cannot provide assistance but on the other hand uses harsh language..... NIGHTMARE in BOLD