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Villas Caroline

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Villas Caroline
Villas Caroline
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678 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The view from our room as well as from the dining area was simply amazing... a typical tropical island view with palm trees and the blue ocean! We received very good service from the reception staff as well as the staff in the dining room, and the food was very good.

Helpful?
Thank Marry P
Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

After visiting the big hotels in the area we decided on Villa Caroline as the welcome we received was amazing. Decided there and then to book my wedding. I can not tell you how easy it was for me to co-ordinate my wedding from England. My wedding coordinator was brilliant, she was in contact with me for a year up... More 

Helpful?
Thank Natalie P
Hampshire UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

From arrival to departure everyone in the team made us feel very welcome. The room was excellent and the view across the lagoon to the reef was perfect. All rooms face the sea with amazing sunsets. The French company's animation team tried so hard to involve us. The restaurant produced a wide selection and the vegetables were so fresh. We... More 

Helpful?
Thank MSCOLLEN
Reading, United Kingdom
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here twice before, in 2004 and 2006, and were keen to come back as Flic en Flac is a great location. It doesn't get the persistent chilly wind which makes the East coast quite unpleasant, especially in the winter months, and it is on a good bus route into Port Louis or to Quatre Bornes or Rose... More 

Helpful?
Thank lilymermaid
Bengaluru (Bangalore), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 19, 2016

Coming back from our trip from Mauritius, I think it is important to share my unpleasant stay at Villa Caroline last week. The hotel is extremely biased in their service and it seems the french customers or "guests" as they refer them are the only customers who pay for the service. Most of the things are in favor of their... More 

Helpful?
4 Thank sshetty2015
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear sshetty2015, First of all, we would like to thank you for your comments left on Trip Advisor, following your recent stay amongst us, at Villas Caroline. We are very concerned with your review and although apologies will not change the course of your last experience, we want to re-assure that we will be looking into the matter thoroughly and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 22, 2016 via mobile

We stayed for 4 days in March 2016 Nice big room with few meters to the ocean, fridge and coffeemaker in the room👍🏽 Beach beautiful for relax and snorkelling. Staff in reception very little helpful and service minded,. Other staff very nice and friendly. Food...breakfast with omelet/ egg and fresh food, just missed the melon...only sour fruits like grape and... More 

Helpful?
1 Thank Else U
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Else U, We would like to thank you for your really nice comments left on Trip Advisor, following your recent visit at Villas Caroline and have noted all your constructive comments, which have been passed on, to our different heads of departments. Hoping to see you very soon, Best regards, Vikash S More 

Texas
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 26, 2016

We stayed at Villa Caroline for about 5 weeks from our arrival in mid Jan 2016. We did not have any prior booking still ALAN, MD - Villa Caroline was gracious enough to accommodate us in a self catering Bungalow(402) of the property and later when our stay got extended (ours was work related trip) we were moved to superior... More 

Helpful?
2 Thank Irene_J_07
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Irene_J_07, Thank you for having left your comments on Trip Advisor, following your recent visit to Villas Caroline, which definitely will help us better our service in the future. All your remarks have been passed along to all our head of departments, who are going to take this opportunity to look into proper staff training. Obviously, we would never... More 

Durban
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 7, 2016

We arrived late in the afternoon and were impressed from the start with the service we received from ALL the staff. I see that a number of other reviewers had problems with the staff. My guess is that you are only going get treated the way you treat others. There was problem with our friends room, but that was as... More 

Helpful?
1 Thank Africantourer
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Africantourer, Thank you very much for having chosen Villas Caroline during your last stay in Mauritius and also, for leaving your valuable comments on Trip Advisor. We are delighted to have such a truthful and genuine feedback, which obviously, will make all our staff very happy of their performance. We beleive that we have the best beach, as per... More 

Rotherham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

We arrived on the 1st December,the location of the hotel is very good and the room we were allocated ,room 307 was to a high standard,very clean,the bathroom was very modern with a large shower head, hot water when you required it,a hair dryer and complimentary shower gel etc. The air con worked , the tv channels were very limited... More 

Helpful?
4 Thank Edward W
Vikash S, Responsable relations clients at Villas Caroline, responded to this review

Dear Edward W, We thank you very much for having left your comments on Trip Advisor, following your recent visit at Villas Caroline and are very thankful for all the descriptive appreciation of our hotel in general. At the same time, we are terribly sorry for all the issues you had met and want to inform that necessary steps have... More 

Johannesburg, South Africa
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 21, 2015

We are a gay couple that booked at Villas Caroline from 08/12/2015 - 15/12/2015. When we arrived at Hotel, the reception was rude, they were insisting on a accommodation voucher - but our travel was paid and booked for by Thompsons Holiday with no voucher. The Villas we were in was 342 - the unit was a standard room as... More 

Helpful?
3 Thank Thyann
Vikash S, Guest Relations Manager at Villas Caroline, responded to this review

Dear Thyann, Thanks very much for the comments left on Trip Advisor, following your recent visit at Villas Caroline. We are really sorry to read that you had such an eventful stay amongst us and will surely pass on all your remarks to the corresponding departments so that appropriate actions be taken shortly. Please note that we have three different... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Villas Caroline

Address: Flic En Flac, Mauritius
Location: Mauritius > Riviere Noire District > Flic En Flac
Price Range: $153 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villas Caroline 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Villas Caroline Hotel Flic En Flac
Caroline Hotel Flic En Flac
Villas Caroline Mauritius/Flic En Flac
Hotel Style:
#8 Family Hotel in Flic En Flac
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