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Sofitel Mauritius L'Imperial Resort & Spa

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1,511 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Doncaster
Level Contributor
157 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel is situated to the south side of the lovely Flic en Flac beach area. It is a lovely looking hotel as you drive is, with nice airy reception looking over the pool & beach The rooms are excellent with huge king bed, Tv, fridge, excellent bathroom with rain shower, walk in wardrobe & separate WC. We had room... More 

Helpful?
Thank cantleyblade
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a good stay at the sofitel. The sea front luxury rooms offer an excellent view to the ocean. The amenities within the hotel are very good, such as gym, sauna and steam. Food was great. Beach was clean. Clear water. Rooms are spacious. Bathroom is well equipped with tub and shower. But no Jacuzzi. Spa is terribly expensive.... More 

Helpful?
Thank Shaiban N
Coppet
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Having previously stayed at Sofitels (eg Sofitel Legend Metropole Hanoi, Sofitel Miami ...), this hotel falls well behind the standard in terms of service, but there are also much better value for quality hotels in Mauritius. We were to attend an event at this hotel and as we live in Mauritius, we contacted the hotel a couple days ahead for... More 

Helpful?
Thank jmharel
Johannesburg
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A lovely Hotel along the Balinese style with beautiful gardens and water features so typical of Bali. Lovely views of the ocean and a good beach which have the most spectacular sunsets over the ocean. Rooms are well appointed and very comfortable. Staff very friendly. A small point hotel needs to update TV channels list availability as certain channels not... More 

Helpful?
Thank Walter-John D
Melbourne, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is beautiful. Gardens are amazing, the pool is enormous and there are free kayaks, pedal boats and small boats available for use. The breakfast was amazing with a great choice of high quality foods and service was lovely. The gym is better than the average hotel gyms and it is staffed by really helpful people who will give... More 

Helpful?
Thank david_ela_alexander
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, Thank you for taking the time to share your experience at the Sofitel L'Imperial Resort. We are delighted to learn that your stay has been enjoyable and have taken note of your remarks and apologise for the issues that took too long to be solved. We appreciate your sharing your concerns and hope to have the opportunity to... More 

Kilkenny, Ireland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel. First impressions were wow. When they brought us to our room it was exactly as advertised. We had booked an ocean view room and we got it the view was amazing and as it is on the west coast we enjoyed a glorious sunset every evening. It is a bit of a walk to Flic... More 

Helpful?
1 Thank Maire B
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your great review. We are delighted to learn that your stay was up to your expectations and that you enjoyed the services we provided. Your remarks concerning the lack of variety of food have been shared and discussed with our Executive Chef and our F&B Team in order to work on improvements of the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I recently stayed at Sofitel Imperial Resort & Spa Hotel in Mauritius, which has been my worst experience of a 5 star hotel. 1. The staff at reception was unprofessional, young and lack of training. 2. Staff in general was providing different levels of services to different races, i.e. better service to white customers, and not so good service to... More 

Helpful?
1 Thank Cong Y
Montegiorgio, Italy
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A perfect stay at this lovely resort in flic and flac . Welcomed with care, a drink and smile. Everybody took care of us at every time : always greeting , always asking if they could do anything for us . The room was large, well maintained and furnished . Wonderful view of the ocean from our balcony. Restaurants were... More 

Helpful?
Thank mennecla
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, We are delighted to learn that you had a 'perfect stay' at our resort and thank you for your feedback. Your comments have been shared to all our staff who will all the more be motivated to continue on this track of excellence of service. We look forward to the pleasure of your visit yet again and... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Nice hotel, nice place, nice beach but staff is terrible. It's look like they don't want to work. We put the sign on the door "do not disturb" and go get a bath, when we went from the bathroom housekeeper was in the room, what is wrong with this people. Bathrooms need attention, silicone coming of the tiles around the... More 

Helpful?
1 Thank emiliawajs
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Guest, Thank you for your comments. We are really sorry that your experience has been unfortunate in terms of service and would like to extend our apologies to you. Rest assured that your remarks have been brought to the attention of the services concerned and that corrective measures will be taken to avoir reoccurence. Yours faithfully, Antonio Ferreira de... More 

Pretoria, South Africa
Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

One senses a special ambiance in this luxury Mauritius resort. The So SPA takes you on a multi-sensory journey of oriental rituals to revitalize your body and re-energize your mind. The chic, contemporary spa area opens out onto a large Asian-style patio and turquoise pool. It is a haven of peace where you can relax while being pampered during a... More 

Helpful?
Thank Johann S
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Sir, It was indeed a pleasure to read such a beautiful review of our property following your stay and sincerely thank you for taking the time to share it. We are delighted that your holidays were so fulfilling at the Sofitel L'Imperial and that the services were all up to your expectations. We look forward to the honour of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more   less 

Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Address: Wolmar, Flic En Flac, Mauritius 90517
Location: Mauritius > Riviere Noire District > Flic En Flac
Price Range: $193 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Mauritius L'Imperial Resort & Spa 5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac
Hotel Style:
#5 Family Hotel in Flic En Flac
#6 Luxury Hotel in Flic En Flac
#6 On the Beach Hotel in Flic En Flac
#6 Romantic Hotel in Flic En Flac
#6 Spa Hotel in Flic En Flac
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