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Sugar Beach Resort & Spa

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Sugar Beach Resort & Spa
Sugar Beach Resort & Spa
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2,528 Reviews from our TripAdvisor Community

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Showing 1,515: English reviews
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

About 40 of us (friends & family) arrived at the Sugar Beach resort for my sisters wedding early in August. At first we found the service a little slow but soon realised this was just the culture of the island. The staff also went out of their way to make our stay as enjoyable as possible. The wedding went like... More 

Helpful?
Thank Sam P
Mru
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Spent 1 night there with my family to celebrate a family birthday. Was expecting a 5 star hotel and service, specially as we had booked the Ocean view rooms, but we were disappointed. To start with due to lack of information from the reservations department there was a mix up with the rooms and we had to wait for a... More 

Helpful?
Thank JadMru
Auchnagatt
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We had another wonderful stay at this lovely hotel in July Superb location looking onto the beach and Indian Ocean. We have returned to this hotel on numerous occasions and will continue to do so . Friendly helpful staff , many have been at hotel as long as we have been and longer . Nice to see staff at the... More 

Helpful?
Thank Ethel W
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

The location here on the west side of the island was very good compared to the south and east due to the climate in August. The sides see strong winds and rain. The weather was very warm and the clouds were a relief from the hot sun. We were used to more long sunny days but it was the Mauritius... More 

Helpful?
Thank 183nazzy
Nicolas D, General Manager at Sugar Beach Resort & Spa, responded to this review

Dear 183nazzy, Thank you for your rave review of the resort. I am delighted to read that our facilities and services could not be faulted and have taken the liberty of sharing your feedback with all my reports as well as the team members. It would be a pleasure to welcome you back again sometime soon and remain at your... More 

Lancashire
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Sugar Beach is simply wonderful. My family stayed in two interconnecting rooms near the quiet pool on the south side of the resort for the first two weeks of August. It was great to have so much space and two bathrooms, especially as our children are now teenagers. The rooms were spacious and spotlessly clean. We stayed on the all... More 

Helpful?
Thank WDBLancashire
Nicolas D, General Manager at Sugar Beach Resort & Spa, responded to this review

Dear WDBLancashire, Thank you for taking the time to share your positive experience on Trip Advisor. I am enchanted to read that you found the ambiance, our culinary offerings and service outstanding. I sincerely appreciate your kind compliments regarding the level of service provided by my associates and they are equally happy to hear that their efforts are well appreciated.... More 

North Yorkshire, United Kingdom
Level Contributor
222 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you want a quick summary of this review, it is that the positives generally outweigh the negatives. It is not a ‘5 star’ resort (whatever that means) as some tour companies would assert, but then the price tag should tell you that. The staff are almost all delightful. The food is mostly of a high quality by any standards.... More 

Helpful?
2 Thank RobbyJBridlington
Nicolas D, General Manager at Sugar Beach Resort & Spa, responded to this review

Dear RobbyJBridlington, It was a pleasure have you at Sugar Beach Golf & Spa Resort and would like to thank you for taking the time to share with us your constructive feedback. Please accept my apologies for your disappointment with the room cleanliness and the cushions found on the balcony. I have brought these shortcomings to the attention of our... More 

Siegburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Very comfortable rooms, outstanding dining experience, very comfortable rooms, the garden groomed to perfection and the biggest hotel pool in Mauritius - we will for sure come back to this beautiful hotel! Our score: 10/10.

Review collected in partnership with this hotel

Helpful?
1 Thank jd b
Nicolas D, General Manager at Sugar Beach Resort & Spa, responded to this review

Dear jd b, Thank you for your rave review of the resort. I am delighted to read that our facilities and services could not be faulted and have taken the liberty of sharing your feedback with all my reports as well as the team members. It would be a pleasure to welcome you back again sometime soon and remain at... More 

Derby, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We spent 10 days at the Sugar Beach resort for our honeymoon. We booked a beach front (beach access) villa, and we couldn't have been happier with its location in the resort. It was 20 steps from door to sand, with a fantastic view of the ocean. The sunsets were also incredible from the beach. The room was well equipped... More 

Helpful?
1 Thank Vicki_Andy_Jones
Nicolas D, General Manager at Sugar Beach Resort & Spa, responded to this review

Dear Vicki_Andy_Jones, Thank you for taking the time to share your positive experience on Trip Advisor. I am enchanted to read that you found the ambiance, our culinary offerings and service outstanding. I sincerely appreciate your kind compliments regarding the level of service provided by my associates and they are equally happy to hear that their efforts are well appreciated.... More 

Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Super hotel, very enjoyable stay for 25th wedding anniversary. Room and facilities great, food generally very good and evening entertainment fun. Guests mostly French and South African, which was a pleasure. We went all inclusive, and it does mean having to pay a little extra if we wanted things off the all inclusive menu; we spent a few extra rupees... More 

Helpful?
1 Thank SteveP1874
Nicolas D, General Manager at Sugar Beach Resort & Spa, responded to this review

Dear SteveP1874, Thank you for taking the time to share your positive experience on Trip Advisor. I am enchanted to read that you found the ambiance, our culinary offerings and service outstanding. I sincerely appreciate your kind compliments regarding the level of service provided by my associates and they are equally happy to hear that their efforts are well appreciated.... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at Sugar Beach in October 2015. As one of the premier resorts in Mauritius, we were expecting a wonderful experience. We left feeling slightly disappointed. The food was on the whole good, although service was often slow. The room was clean, with a great view. The decor of the room and hotel was somewhat dated.... More 

Helpful?
Thank Regardless12
Nicolas D, General Manager at Sugar Beach Resort & Spa, responded to this review

Dear Regardless12, It was a pleasure of having you staying with us at Sugar Beach Resort and I would like to thank you for taking the time to share your constructive feedback. We have always prided ourselves on excellent service and wish to apologize for the slow service you experienced at the restaurants. Even though the hotel was running at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the heart of 12 acres of tropical gardens, the luxurious Sugar Beach resort extends along a vast white sandy beach bordered by the sparkling turquoise waters of the Indian Ocean. An idyllic setting surrounded by lush greenery and open spaces, this cool Mauritian Resort displays a colonial style blended with contemporary architecture. The restaurants, beachfront and inventive gourmet kitchens complete this romantic setting which is ideal for a honeymoon or a dream wedding in tropical paradise. Sugar Beach also offers a unique concept with the Aura Spa & Hammam Fitness Centre, unique in Mauritius. The unrivalled comfort, well planned layout and diversity of land and water activities make this resort a perfect holiday destination for families and honeymooners alike. ... more   less 

Additional Information about Sugar Beach Resort & Spa

Address: Wolmar, Flic En Flac, Mauritius
Location: Mauritius > Riviere Noire District > Flic En Flac
Price Range: $201 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach Resort & Spa 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Sugar Beach Hotel Flic En Flac
Sugar Beach Mauritius
Hotel Sugar Beach
Sugar Beach Resort Mauritius
Sugar Beach Resort & Spa Mauritius/Flic En Flac
Hotel Style:
#1 Business Hotel in Flic En Flac
#2 Family Hotel in Flic En Flac
#4 On the Beach Hotel in Flic En Flac
#4 Spa Hotel in Flic En Flac
#4 Romantic Hotel in Flic En Flac
#4 Luxury Hotel in Flic En Flac
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