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Hilton Mauritius Resort & Spa

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Hilton Mauritius Resort & Spa
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1,919 Reviews from our TripAdvisor Community

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Showing 920: English reviews
mumbai, India
2 of 5 stars Reviewed yesterday NEW

not give rooms on time, wait for 2 hour . veg food is not upto mark . no indian test. give rooms after shouting on front desk. give 2 different room on other end inspite of single booking in single voucher for 2 couple.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kirit Kumar D
Hong Kong, China
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 days ago NEW

Hotel Grounds and view out to the lagoon were lovely . We had a huge suite with balcony but room lighting was way too low . Living area huge but feeling bit bare - not cosy at all. Bedroom , changing area and bathroom were fine . Fitness area felt bit cramped. Two pools - a plus. Breakfast was fine... More 

Helpful?
Thank Sham43
Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a wonderful holiday at this hotel. Staff were amazing. Enjoyed playing tennis everyday and trying the different water-sports. The beach is lovely and you are never too close to other people and it was the perfect place to watch the amazing sunset. Restaurants all good but we particularly enjoyed Ginger Thai. We hope to return.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ian R
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear Ian R, Thank you for sharing your feedback following your recent stay. We are very pleased your holiday at our resort was up to your expectations in terms of our guest service as well as our on-site activities. It is really rewarding to know you enjoyed our restaurants and particularly the Ginger Thai as the team and Chef Pao... More 

Greenbrae, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Check-in required a non-existent voucher after checking-in online (not sure why), power outlet problems, water only lukewarm at hot tube, food options are pricey...otherwise a lovely property in paradise.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lucchese20
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear Lucchese20, Thank you for your review, we greatly appreciate your feedback. We sincerely apologize we were not able to provide you with the quality of service you deserve. Your comments allow us to check on our operations and more importantly, they help us to fine-tune our services for future stays. Please rest assure that we have discussed these matters... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

Actually the service was not in line with Hilton Service Level. The property is excellent with nice beach facilities. I wish the staff would adhere to the high service level expected out of them. Food at breakfast and dinner was fine.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rehan K
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear Guest, Thank you for your review, we greatly appreciate your feedback. We apologise we were not able to provide you with the quality of service you deserve. Rest assured we will take the necessary actions to ensure all of our guests have a rewarding stay. We are happy you enjoyed the beach facility and the food. We hope you... More 

Makkah Province, Saudi Arabia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The standards in every aspect is poor and I found that the Management promise and never deliver As a diamond member I expect something sPecial and yes I did get a shock not a surprise I was given a dingy room with 2 separate beds when I booked a suite I had to make a fuss before I was moved... More 

Helpful?
Thank FatimaMohammad
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our resort. As a Diamond HHonors member, you are among our most valued guests and we are very sorry we did not live up to your satisfaction. Please accept our sincere apologies for the inconvenience caused to you. Be reassured that we are... More 

Singapore, Singapore
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at the Hilton. It was myself, husband and 3 year old son. We arrived in the evening and were checked in really quickly (which was great as we wanted to get our son to bed ASAP). Our room was great, lots of space and huge bathroom. We were on the ground floor so had a... More 

Helpful?
Thank Briony D
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear Briony D, Thank you for taking the time to post your valuable review on TripAdvisor. We are truly glad you appreciated your stay at our resort in our freshly refurbished Grand Deluxe room. We will surely tell Sara about your kind comments as we are always striving to satisfy each and every guest. We look forward to welcome you... More 

Melbourne, Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed in the hotel as part of a large international family contingent. We arrived from our long flights late in evening. Check in was a fuss and slow, both due to the size of our party and the time of the night. Because check in took so long, we missed dinner and ended up having room service (all 8 of... More 

Helpful?
Thank slee41
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear slee41, Thank you very much for your review about your recent experience at the Hilton Mauritius Resort & Spa. I am pleased to read that you have appreciated the location, facilities and amenities. On the other hand, I am sorry to read of your disappointment with regards to the check-in process. Your comments allow us to check on our... More 

Luton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A beautiful location set on the West Coast. Crystal clear waters and white sandy beach stretching for miles. 3 restaurants serving delicious food. Water Sports such as canoeing and pedalos are included. Would definitely return one day!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sarah M
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear Sarah M, We are thankful for your review on TripAdvisor. It's a pleasure to know you savored our Chefs food and enjoyed our on-site water sports. We would be glad to welcome you again on the lovely beach of our resort. Kind regards, Jacques Brune General Manager Hilton Mauritius Resort & Spa More 

Chennai (Madras), India
1 review
2 of 5 stars Reviewed 1 week ago

Overall stay during our second leg of honeymoon was very poor and unsatisfying. We had expected standards on par with Lux Grand Gaube where our first leg was spent wonderfully. However, the standards for a brand like Hilton needs to be improved a lot more. Too much "Americanism" world over won't work. If you're a global player, try to adopt... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank aparajith82
HiltonMauritius, General Manager at Hilton Mauritius Resort & Spa, responded to this review

Dear aparajith82, Thank you for posting your valuable feedback on TripAdvisor following your stay in our property. We are sorry to read that we did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We have well noted your observations, which are very valid points and they have been shared with the respective heads of department... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
This five-star resort enjoys an exceptionally sunny position, located on the western coast. It stands on one of the island's most famous beaches, Flic en Flac. The warm and refined atmosphere of the Hilton Mauritius Resort & Spa, characterised by a unique purity of line, has been built using a palette of forms and colours to evoke a contemporary Asian and Mauritian design in perfect harmony with its lush setting. This delicate atmosphere can also be found in the 193 rooms and suites laid out in series of low buildings, all of them facing out to the sea and the setting sun. The choice of restaurants includes La Pomme d'Amour with its range of local and international fare, Ginger Thai featuring authentic Thai cuisine. Hotel guests can as well enjoy lunch at Les Coquillages, the beach restaurant.Relax and unwind at The Spa Mauritius, inspired from the 4 sensorial elements - fire, water, air and earth. Guests can choose from a wide range of treatments to restore their natural equilibrium. Apart from the water sports and activities available at the hotel, guests have access to a 9-hole putting green, three tennis courts and a Kids Club, for children aged from 4 to 12, and run by a team of fully qualified professionals. ... more   less 

Additional Information about Hilton Mauritius Resort & Spa

Address: Coastal road, Wolmar, Flic En Flac, Mauritius 90503
Location: Mauritius > Riviere Noire District > Flic En Flac
Price Range: $157 - $758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Mauritius Resort & Spa 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Hilton Mauritius Resort And Spa
Hilton Mauritius Hotel Flic En Flac
Hilton International Wolmar
Hilton Wolmar
Wolmar Hilton
Hilton Mauritius Resort & Spa Flic En Flac
Hotel Style:
#4 Family Hotel in Flic En Flac
#5 On the Beach Hotel in Flic En Flac
#5 Business Hotel in Flic En Flac
#5 Luxury Hotel in Flic En Flac
#5 Spa Hotel in Flic En Flac
#5 Romantic Hotel in Flic En Flac
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