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Maritim Crystals Beach Hotel Mauritius

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Traveler (3850)
360
Panoramas (12)
Pool & Beach (840)

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About

#6 of 7 resorts in Belle Mare
Location
4.3
Cleanliness
4.1
Service
4.2
Value
3.9
Ideally located in Belle Mare on the picturesque east coast of Mauritius, the Maritim Crystals Beach Hotel stretches along one of the best beaches of the island, a long white sandy secluded beach. This contemporary first class 4-star hotel with an architecture and interior design inspired by the sugarcane plant consists of 181 luxurious rooms of minimum 50 m2, all sea facing and a wonderful selection of 2 bars and 4 restaurants including a casual beach restaurant.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
French
4.0
4.0 of 5 bubbles3,134 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Maritim Crystals Beach Hotel Mauritius is frequently applauded for its prime location and welcoming atmosphere, especially noted for occasions that require a special touch. While the rooms are described as spacious, guests have reported cleanliness and maintenance concerns. The hotel offers a plethora of amenities, including water sports and diverse dining options, yet service inconsistencies and room service shortcomings have been highlighted. Although common areas and the beach maintain high standards of cleanliness, room upkeep appears to require attention. The value for money has been questioned by several travelers, who expect more from their experience.
Location
Convenient
Atmosphere
Welcoming
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Comprehensive
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Nandini B wrote a review Feb 22
1 contribution
+1
Always had a great and memorable experience at the Maritim Crystal Beach Hotel. Breakfast and lunch was great and delicious and we had a wide selection of food. Service was great. We were very well attended by the personnel. Our room was super comfortable and we felt very much welcomed. The family loved the Aqualand and the pool area. At night, we had the African dance group who entertained all the guests. We rocked the dance floor too. Overall it is our preferred choice and we would definitely visit again.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 3 days ago
Dear Guest We would like to thank you for choosing our hotel for your stay and for recommending our hotel in TripAdvisor. We are pleased to read that you had such nice time . We hope to welcome you back here very soon. Best regards The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kmex_3n wrote a review Feb 19
Kaiserslautern, Germany84 contributions
I did not stay here, however, I was invited by some guests to celebrate one of their birthdays and I had to wait 30 minutes outside the gate just to be told they would charge me 3,000 local just to enter the premises. I have stayed at the 7 Star hotel in Dubai and have never been treated this way. I would not recommend this hotel if you are a social individual because your guests will catch hell.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 2 days ago
Dear Guest, Thank you for feedback, We are very sorry to hear, that you had encountered some negative experience, however we would like share with you, that due to security measure we could not let you enter to the Hotel, especially in your case were you could not confirm either the Name or the Room of the Guest who invited you, furthermore the Guest in-house didn’t inform the Reception, that you will join him for his celebration. Therefor we find it quite unfair to rate us with one star were from our side we did our right Procedure of the Hotel. Kind regards , the Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandro C wrote a review Feb 16
Zurich, Switzerland15 contributions
I would like to say a big thank you to some of our employees. I would like to make special mention of the following employees: John Joana Kewin Mitilesh Another thanks to the kitchen (restaurants only) And the housekeeping which is always forgotten. Greetings from the two boys from Switzerland.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 1 week ago
Dear Guest We would like to thank you for choosing our hotel for your holiday and for recommending our hotel in TripAdvisor. Rest assure that we will share your kind comment to the whole team. We hope to welcome you back here very soon on our beautiful island in the Indian Ocean. Best regards The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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soorjun sobhna wrote a review Feb 14
9 contributions
Unexpected response from staff via phone. I wanted to do an evening pass ,my husband called 5 times to get through them,the receptionist are just passing the lines to each other for more information about the menu at the restaurant but they didn't have the exact information. Its so frustrating,how can the staff don't have the information concerning the evening pass. I even tried to call even though to book as we were very interested unfortunately the reception disconnect my phone or if get through they just pass me to reservation and it disconnect right away. Horrible service provided by staff at the reception or reservation. Thank god we didn't book over there it would be a nightmare. Thanks
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 1 week ago
Dear Asoorjun, Thank you for taking the time to share your feedback with us. We want to express our sincere regret for the inconvenience you have encountered while trying to make a booking. Your experience has made us take immediate action as it is not the service that we aim to deliver to our guests. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide, and help us to concentrate our training efforts where needed to build the confidence and skills of our team. Please accept our sincere apologies and we hope to have the opportunity of welcoming you in the near future. If we can be of any assistance to you in the meantime, please do not hesitate to contact us directly via info.mac@maritim.de. We will be more than happy to assist you. With kind Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tarja N wrote a review Feb 7
Palkane, Finland38 contributions
We visited Maritim Crystal in Jan-Feb, and all I can say is that the money we paid of our trip was worth of every euro. I think this time of year is not the highest season, so the amount of visitors at the hotel nor generally in Mauritius was reasonable meaning that no place was crowded. The food was great with lots of varieties, and especially ocean buffet and other seafood we ate, were just delicious. Special thanks to the staff in restaurant, cleaning and in the garden - everybody were so nice and helpful. I also had a massage in the spa, and it was a very nice and relaxing experience. We ordered tailormade boat trip via hotel's Boat House, the trip was operated by Papa's Boats and our boat driver Sebastian was just amazing. We had the most memorable day at the sea, snorkeling, seeing different places and yet again, nothing was crowded. There is entertainment every night, and special thanks to Sunday's "Trio Live Music", just relaxed and enjoyed old classics and husky voice of the singer, we liked this very much. Some development points I'd like to mention: 1) as we ordered all inclusive package, I wish it would be clarified at the hotel's website, what is included in all inclusive. It was a surprise that there are times when no food/snacks are available - in case you cannot attend the breakfast/lunch/dinner, there is no "snack bar" etc. where you could grab something small (for example fruits, sandwhich, etc) until you get food. This is also a point I will give feedback to our travel agency. 2) The amount of daily water bottles seems to be limited, although waiters can pour you wine and spirits at the dinner as much as you want. I suggest for example few water points at the hotel area, where you could get water bottles in case the waters in hotel minibar are not enough. Anyway, thanks Maritim Crystal Beach and Mauritius - we truly enjoyed our holiday!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 2 weeks ago
Dear Guest, We would like to thank you very much for your great review of our hotel. It's always a pleasure to hear that our guests appreciate our staff so much, which immediately shows that we put our hearts into it. We will be happy to forward your comment to the Guest Communications team. Your comment is a constructive one and we will definitely use it to improve the overall service. We think it's great that you had a great time with us. We hope to welcome you again. See you soon and see you again on our beautiful island. Kind regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah W wrote a review Feb 4
1 contribution
The staff were super friendly & helpful Always checking on you Food was great, something different every day When reading other reviews it really put us off as we had already booked But it was far better than expected after reading them The fuve island trip is a must amazing day out
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 3 weeks ago
Dear Guest, We would like to thank you for your feedback on your recent visit to our hotel. It's nice to read that we have contributed to making your vacation a perfect stay. Thank you for choosing Maritim Crystals beach for your vacation and we hope to see you again soon. Best regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James O wrote a review Feb 4
1 contribution
Hotel needs slight revamp but for the price it's still nice..amazing beaches and sea/corals and see amazing fish if you snorkel..many excursions including speedboat to 5 Island where your see turtles, dolphins and monkeys and waterfalls by boat etc at great price.. Big thanks to deepak(assistant manager)and Sam the manager if you have any problems he is so friendly and sorts it straight away..its all been an amazing time/experience
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 3 weeks ago
Dear Guest We would like to thank you for choosing our hotel for your vacation and for recommending our hotel in TripAdvisor. We are pleased to read that you appreciate our staff so much. We hope to welcome you back here on our beautiful island in the future. Best regards The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mariam A wrote a review Feb 3
Toronto, Canada1 contribution
+1
Amazing resort, the staff are very friendly, helpful at all times. The beach is very nice, well kept. Buffet lots of variety,. The room very spacious. A big shout out to Deepak, Assistant Manager, restaurant and bar outstanding hospitality. I would definitely recommend this hotel
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 3 weeks ago
Dear Guest We would like to thank you for choosing our hotel for your vacation and for recommending our hotel in TripAdvisor. We will be happy to pass on your feedback the to management. We hope to welcome you back here on our beautiful island in the future. Best regards The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Szabolcs P wrote a review Feb 1
Budapest, Hungary4 contributions
+1
Very kind personnel all with a smile. Great value for money. Big rooms, beautiful beach, great food and bar. For families with kids a definite plus is the included aquapark. No doubt the hotel is dated and requires renovation - So if you look for highest luxury this is not your place. But: Prior reviews are obviously taken into consideration and spent highest efforts for remediation (e.g. there was daily proper housekeeping and minibar refill) + The attitude and kindness of the staff is amazing. Thus in my view the earlier negative reviews are not any more justified and I give it a 5.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 3 weeks ago
Dear Guest, We would like to thank you for your kind review of our hotel. We appreciate your constructive feedback that shows us what our hotel radiates. We are pleased to hear that you had a lovely time with us. We would also like to thank you for appreciating our staff. It is nice to read that we have contributed to making your time with us a perfect stay. We wish you all the best and hope to see you soon here with us. Best regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OnAir23866223386 wrote a review Feb 1
1 contribution
So many issues, once you step beyond reception. TV cable missing, kettle broken, patchy paint repairs throughout. Terrible food selection. "Kids corner" same every night. Late or don't show for certain events such as ice cream. Restrooms at swimming pools not serviced, ... and the list goes on. Rather avoid.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dini Naik, Guest Services / Front Office at Maritim Crystals Beach Hotel Mauritius
Responded 3 weeks ago
Dear OnAir23866223386, Thank you for sharing your recent experience in our hotel. Please accept our sincere apology for any inconsistencies you may have encountered during your stay. Your feedback is invaluable in helping us improve our service. I would like to know which room you stayed in, so I can find out with our Head Housekeeper, who inspected the room before your check in, corrective measure will be taken to avoid this for our future guests. If you would be so kind to email me directly on info.mac@maritim, it would be most helpful. Once again, thank you for sharing your concerns with us, and we hope to hear from you soon. With kind Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$267 - $422 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusFlacq DistrictBelle Mare
NUMBER OF ROOMS
181
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MARITIM CRYSTALS BEACH HOTEL MAURITIUS - Updated 2024 Prices & Resort Reviews (Belle Mare)

Frequently Asked Questions about Maritim Crystals Beach Hotel Mauritius
Which popular attractions are close to Maritim Crystals Beach Hotel Mauritius?
Nearby attractions include Belle Mare Beach (1.1 miles), Marché de Flacq (4.4 miles), and Ile aux Cerfs (4.2 miles).
What are some of the property amenities at Maritim Crystals Beach Hotel Mauritius?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Maritim Crystals Beach Hotel Mauritius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maritim Crystals Beach Hotel Mauritius?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Maritim Crystals Beach Hotel Mauritius?
Yes, free parking is available to guests.
What are some restaurants close to Maritim Crystals Beach Hotel Mauritius?
Conveniently located restaurants include Hasu, Table d'hôte Chez Mamie Sophie, and The Deer Hunter.
Are there opportunities to exercise at Maritim Crystals Beach Hotel Mauritius?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Maritim Crystals Beach Hotel Mauritius have airport transportation?
Yes, Maritim Crystals Beach Hotel Mauritius offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Maritim Crystals Beach Hotel Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does Maritim Crystals Beach Hotel Mauritius offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Maritim Crystals Beach Hotel Mauritius have any great views?
Yes, guests often enjoy the ocean view available here.