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IBM Louis V. Gerstner, Jr. Center for Learning.

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20 Old Post Rd, Armonk, NY 10504-1314
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Traveler (11)
Room & Suite (4)
Dining (3)

About

Location
4.4
Cleanliness
4.5
Service
4.6
Value
4.2
With a mix of formal and casual multipurpose spaces that transcend the traditional meeting space at an unbeatable location. Splendor is practically the IBM Louis V. Gerstner Jr. Center for Learning, middle name, and its recently debuted Forum, ups the ante. “It’s a showstopper,” enthuses General Manager, TJ Fimmano, of the Forum’s top-of-the-line design and technology which extends throughout the entire conference center. The new design offers meeting attendees the opportunity to collaborate and foster a deeper connection with a mix of pod seating, mini meeting spots, and traditional open, warm, (add comma) and stylish space that welcomes attendees to a social and learning experience. Collectively, the GCL offers 16,800 square feet of dedicated IACC Certified meeting space and over 20,000 square feet of recreational space with a fitness center, indoor basketball court, four outdoor tennis courts, and 182 comfortably appointed queen deluxe guest rooms, offering a haven of relaxation and productivity with scenic views and robust Wi-Fi system.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Hiking
Car hire
Business Center with Internet Access
Secured parking
Wifi
Yoga classes
Yoga room
Fitness classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Tennis court
Aerobics
Billiards
Bowling offsite
Canoeing offsite
Darts
Karaoke
Patio
Raquetball offsite
Squash offsite
Table tennis
Tennis court offsite
Board games / puzzles
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Adults only
24-hour security
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Seating area
Separate dining area
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Charming
Languages Spoken
English, Spanish, Italian, Polish and 1 more
381Reviews3Q+A2Room tips
Traveler rating
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Most Recent
Jonathan B wrote a review Mar 19
1 contribution
Jeff was awesome. He definitely went above for me, pretty late at night might I add. Pretty comfy bed too. I did wish I had a refrigerator though. All in all, it was a nice room for a conference hall.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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michellemedina2023 wrote a review Mar 16
1 contribution
If you company is looking for a place in the Westchester / Armonk area, like a conference center. Look no further. This is a great place tucked up in the woods with great staff, service and amenities.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Spanos, Owner at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded 4 days ago
Thank you, Michelle for writing a wonderful review. We are happy to hear, you enjoyed our incredible staff, service, and amenities. We look forward to welcoming you back in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosemary F wrote a review Dec 2022
Philadelphia, United States2 contributions
We recently stayed at the IBM Louis V. Gerstner, Jr. Center for Learning in Armonk. From the outset it was a wonderful customer focused experience. The staff at the front desk were friendly, helpful and really made us feel welcome. The accommodation was tastefully designed, extremely comfortable and well provisioned with toiletries, towels and bathrobes. When it came to the dining, the first class experience just kept on coming. The imaginative menu, focused on health and sustainability, was outstanding. The creativity and quality of local farm to table dishes was on par with the cuisine of a top notch city restaurant. The meal was accompanied by an excellent selection of well priced high quality wines and the impeccable service by friendly, professional staff all contributed to making this an unforgettable experience. Overall, this was a five star experience that you rarely find nowadays. This is a perfect find for a seasoned business traveler or corporate teams who want to give their employees a world class experience.
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Date of stay: November 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: All rooms have great views of the surrounding acres of glorious woodland with the opportunity to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Spanos, Owner at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Dec 14, 2022
Thank you Rosemary for taking the time to share your experience about your recent stay at the GCL. I am thrilled to hear, you found our staff, service and dining an amazing experience. We look forward to welcoming you back in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joel H wrote a review Dec 2022
Paterson, New Jersey27 contributions15 helpful votes
The facility and staff were terrific. My colleagues and I attended a two-day training and the staff was friendly and accommodating across the facility. The rooms had all of the essentials, including nice size TV and desk space for working if needed. All was clean and in good shape. The main eating location/restaurant was impressive. The staff in the restaurant were all very kind and attentive, & provided excellent service. Each meal there was memorable. Specifically, I want to shout out the Managers Matthew & Julio for checking in with us at all times to ensure our food/stay was up to par and also to Ana Acosta for ensuring we were always comfortable.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Spanos, Owner at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Dec 14, 2022
Thank you, Joe for your kind words. We are always seeking meaningful ways to create the extraordinary and our staff did not disappoint. Our Platinum Service is always improving with age leaving nothing to chance. We look forward to welcoming you back in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cindyzimmerman2022 wrote a review Oct 2022
1 contribution
The IBM Louis V. Gerstner, Jr. Center for Learning was a fantastic host site for our recent meeting. The facility is beautiful, the staff warm and accommodating and the food is incredible! Highly recommend this venue for your next off site meeting space!
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Spanos, Owner at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Oct 27, 2022
Thank you, Cindy for taking the time to write such a wonderful review. We are happy to hear, you enjoyed our incredible conference center, staff, accommodations and culinary. We look forward to welcoming you back in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
msantos517 wrote a review Oct 2022
Philadelphia, Pennsylvania1 contribution
From the guest quarters to the dining experience to the meeting rooms....phenomenal! The entire staff was friendly, attentive, extremely accommodating. The food selection for each meal was abundant and the food itself was delicious! The location/grounds were beautiful!
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Spanos, Owner at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Oct 27, 2022
We are grateful for your wonderful comments and value your patronage and most importantly, appreciate your confidence in FLIK Hospitably to manage your events. Simply put, we love what we do. Nourishing the mind, body, and soul of the people we serve and the people we grow. It’s about procuring the freshest foods and creating an environment that promotes even fresher ideas. Our entire staff is always on point, shining the light on your business through our celebrated food, and seamless service. We look forward to serving you again, msantos517 in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rhondasargent wrote a review Oct 2022
Manchester, New Hampshire1 contribution
I was thrilled to spend 4 days and 3 nights at the Gerstner Center recently for and education/learning experience. The staff was attentive, the service was top-notch and the facility is beautiful!! Thank you IBM for providing this beautiful setting to enhance the WBENC Tuck Executive Ed program!
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Spanos, Owner at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Oct 27, 2022
Rhonda, We love partnering with such forward-thinking clients as, WBENC TUCK by providing every imaginable corporate dining experience, seamless service, and technology to bring your meetings to a successful conclusion. Every little detail is thoughtfully addressed...every ingredient is selected for freshness, and sustainability...and every caring human interaction makes a meaningful difference to the people we are entrusted with serving. Our relationships are always living and evolving, and we look forward to welcoming WBENC TUCK back to the GCL in 2023.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dzi770 wrote a review Jul 2022
1 contribution
Excellent hotel staff, excellent location. One of the best restaurants you can eat. The experience is just amazing. You are taken care end-to-end the full time. Excellent coffee break area with delicious food and drinks continuously. Meeting location is state of the art. Thank you team, you do a fantastic job!
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gus S, Other at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Jul 11, 2022
Thank you for taking the time to share your experience about your recent stay at the GCL. I am thrilled to hear, you found our staff, service and dining and amazing experience. We look forward to welcoming you back in the very near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
g0rd0nfuller wrote a review Jul 2022
Media, Pennsylvania1 contribution
The staff, setting, food, service and accommodation are first class. Everyone acts and helps in a highly professional way usually found in five star hotels. Would recommend the Center for Learning to any business traveller.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gus S, Other at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Jul 11, 2022
Thank you gOrdOnfuller for your kind words. We are always seeking out meaningful ways to create the extraordinary. Our proprietary Platinum Service is always improving with age leaving nothing to chance. We look forward to welcoming you back in the very near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lauramallam wrote a review May 2022
1 contribution
I didn't catch any names, but the whole staff was truly wonderful - I was so impressed by the customer service and facilities. Top notch! Great food, excellent service, comfortable rooms, what a lovely facility.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Gus S, Other at IBM Louis V. Gerstner, Jr. Center for Learning.
Responded Jul 11, 2022
Thank you lauramallan for your wonderful observations. It’s all about our Platinum Service which is rooted in the painstaking and ongoing training of our associates and attention to every detail. Our culture leaves nothing to chance and our consistent exemplary level of service is the result of our commitment we made to IBM and the hundreds of other great corporate groups that use the GCL as their ideal venue.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
United StatesNew YorkWestchester CountyArmonk
NUMBER OF ROOMS
182
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IBM LOUIS V. GERSTNER, JR. CENTER FOR LEARNING. - Updated 2023 Specialty Hotel Reviews (Armonk, NY)

Frequently Asked Questions about IBM Louis V. Gerstner, Jr. Center for Learning.
Which popular attractions are close to IBM Louis V. Gerstner, Jr. Center for Learning.?
Nearby attractions include Jacob Burns Film Center (4.0 miles), Audubon Center (2.8 miles), and Neuberger Museum of Art (5.0 miles).
What are some of the property amenities at IBM Louis V. Gerstner, Jr. Center for Learning.?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at IBM Louis V. Gerstner, Jr. Center for Learning.?
Top room amenities include air conditioning, a flat screen TV, and a seating area.
What food & drink options are available at IBM Louis V. Gerstner, Jr. Center for Learning.?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at IBM Louis V. Gerstner, Jr. Center for Learning.?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to IBM Louis V. Gerstner, Jr. Center for Learning.?
Conveniently located restaurants include Basso56, The Beehive, and Alex's Bar & Grille.
Are there opportunities to exercise at IBM Louis V. Gerstner, Jr. Center for Learning.?
Yes, guests have access to a fitness center, fitness classes, and yoga classes during their stay.
Are any cleaning services offered at IBM Louis V. Gerstner, Jr. Center for Learning.?
Yes, dry cleaning and laundry service are offered to guests.
Does IBM Louis V. Gerstner, Jr. Center for Learning. offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at IBM Louis V. Gerstner, Jr. Center for Learning.?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, and Polish.
Are there any historical sites close to IBM Louis V. Gerstner, Jr. Center for Learning.?
Many travelers enjoy visiting Miller House (4.1 miles).