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Hotel Grand Continental

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Lot 004023, Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000 , Malaysia
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MYR 170 (MYR)
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1 room 1 adult
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Hotel Grand Continental
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133 Reviews from our TripAdvisor Community

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Pahang, Malaysia
1 review
4 of 5 stars Reviewed November 16, 2015

Hotel near by town and supermarket,large and comfortable room,value for money and friendly staff.break fast full of varieties,open swimming pool.room with good seaview.the coffee house always have food promotion.good gym faclities.

Helpful?
Thank chan681
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I have read through your comments and I am happy to know that you enjoyed your stay with us and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More 

Kelantan, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 8, 2015

This hotel is very convenient to the eateries and easily accessible. The staff is friendly and the view was wonderful. The air condition was pretty cold and overall, it was clean and pleasant stay for me.

Helpful?
1 Thank cltay2015
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. We are delighted to know that you had a pleasant stay with us recently and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More 

Kelantan, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 26, 2015

We; me+my_wife+three_kids, booked a Deluxe Triple Room for two nights. Poor services in wifi, swimming pool, room service. Average services in front desk and breakfast at hotel's restaurant. Good ones are parking and the lifts.

Helpful?
Thank Aung_TT
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read through each of your comments highlighted. I will certainly discuss it with my team for improvement. Once again, thank you and we are looking forward to welcoming you and your family back to stay with us again. Best regards. James Chan General... More 

Travelers are raving about these Kuala Terengganu hotels

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 10, 2015

Stayed here for five nights. Room conditions was a bit old and rundown, very cold air-con. The room that i stayed was facing the sea view, so every morning i can watch beautiful sunrise. Breakfast, i would say average, nothing much to surprise about, at least i can have enough of veggies and fruits intake. It was quite a distance... More 

Helpful?
1 Thank CavenHoh
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have taken note of the comments highlighted and I will certainly look into improving our products and services further in order to serve our guests better such as your good self. Once again. thank you for your feedback and we are looking forward to... More 

Kuantan, Malaysia
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 8, 2015 via mobile

I read few bad reviews before coming here. I read about false coming room service order, late coming maintenance etc. So two days ago I checked in. The hotel is at great location, near shops and restaurants but to go to Pasar Payang you really have to drive. Do not walk. You'll be exhausted! The room is facing sea view,... More 

Helpful?
1 Thank Karipapsayur
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have taken note of your comments highlighted and I will certainly look into improving our products and services further in order to serve our guests better such as your good self. Once again, thank you for your feedback and we are looking forward to... More 

johor bahru, Malaysia
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 27, 2015 via mobile

Stayed for 2 nights, after the stuff up by receptionist scribbling misleading room numbers I managed to check in the premier rooms. Fairly large size, clean sheets, a nice Samsung LED 40" I think, capable to playback USB movies. Internet requires password but it still close to unusable. Stick with your mobile . Breakfast is average, there is a restaurant... More 

Helpful?
Thank Justin Y
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I have taken note of each of your comments highlighted and I will certainly look into improving our products and services further in order to serve our guests better such as your good self. Once again, thank you and we are looking forward to welcoming... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 11, 2015 via mobile

It was just an overnight stay at this hotel but it was good experience. The room is big and the price was quite affordable. The staff were pleasant and friendly too. I would definitely stay here again in case I go back to Kuala Terengganu. I think its one of the good hotels in this area.

Helpful?
Thank Marisa Y
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read through your comments and I am glad to know that you enjoyed your stay with us. Once again thank you and we are looking forward to welcoming you back to the hotel soon. Best regards. James Chan General Manager More 

Karachi, Pakistan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 8, 2015

Terrible experience. Stayed 3 nights in an executive room. First night ok. Made a mistake on our room service but no big deal. Next day they didn't clean our rooms even though we put the "room service please" label outside the door from 10 AM. When we calld to request they said we had a DND sign out. No problem,... More 

Helpful?
2 Thank Sam C
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I have read through each of your comments highlighted. First of all, I would like apologise for the unpleasant experience you encountered during your stay with us. For your information, I will certainly go through your comments with my team and will take immediate measures... More 

Edinburgh, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 29, 2015

We stayed here on our way to the East Coast Islands. We arrived on the evening of the end of Ramadan. Kuala Terengganu was very quiet! The hotel check-in staff were lovely and helpful, as well as the concierge. The rooms are dated, bathrooms could be modernised but it was comfortable and conveniently located for one night. There was a... More 

Helpful?
Thank minmacd
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your feedback with regard to your stay with us recently. We are delighted to know that you had a comfortable stay with us and we are looking forward to welcoming you back to the hotel soon. Best regards. James Chan General Manager More 

Seremban, Malaysia
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed July 7, 2015

I booked a room for 3 guests ( triple sharing) as my youngest son tagged along on the trip.I had requested for a non smoking room and had stated clearly in my request that I wanted a very clean room with clean sheets and also a clean bathroom. I had pointed out that the reviews of the hotel are not... More 

Helpful?
Thank MAHENDRANATHAN
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. We are delighted to know that you enjoyed your stay with us and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More 

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