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Hotel Grand Continental

Hotel website
Lot 004023, Hotel Grand Continental Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000, Malaysia
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MYR 150 (MYR)
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Hotel Grand Continental
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151 Reviews from our TripAdvisor Community

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Showing 129: English reviews
1 review
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for two nights before heading off to Redang Island. The room was quite spacious, clean and comfortable with cable TV. The hotel has a really nice outdoor pool area that is well maintained and a gym. The breakfast buffet is tasty with a good selection of dishes that changes each morning. The service here... More 

Helpful?
Thank Victoria T
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your previous stay with us. I am delighted to know that you had a comfortable stay with us and we are looking forward to welcoming you back to stay with us again. Best regards. James Chan General Manager More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in a very good location near to the town center and close to the main shopping market in KT. The service provided was very friendly and the room was also very comfortable. Will not hesitate to recommend this hotel to anybody who does not seek any kind of luxury but is totally adequate for the family.

Helpful?
Thank Mohammadfuad A
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your previous stay with us. I am glad to know that you had a comfortable stay with us and we are looking forward to welcoming you back to stay with us again in the near future. Best regards. James Chan General Manager More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with my family for two nights. Over all a humble place. The amnities needed improvement ..like the electric kettle was all rusted so I didn't use it. The staff was polite. It has a nice area around where you can eat and have a walk. Some construction going on around it. The beach is a little far so... More 

Helpful?
Thank Quratulanz
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I have read through your comments highlighted and I would like to apologise for the rusty electric kettle. I have informed my Housekeeper to check and replace the electrical kettle immediately. We will evaluate the room amenities further and will take necessary action for improvement.... More 

Travelers are raving about these Kuala Terengganu hotels

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In town for 2 nights stay during the fasting month, so the hotel was kinda lifeless, as well as the entire town. The staffs were friendly from check-in to housekeeping to the waiting ones in the coffeehouse. We arrived late & only manage to have our dinner at 9.30 ordering food from the a la carte menu, which turned out... More 

Helpful?
Thank nnchin
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I am delighted to know that you have been greeted with friendly and helpful staff through out your stay with us. I will certainly share this comments with my staff. For your information, this is part of our service culture and the staff have been... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 13, 2016

My colleagues and I spent approximately 12 days in the hotel for work, which meant that we spent a lot of time getting to know the staff and getting to understand the operations. The so-called bad: Some reviews may tell you that the decor is slightly dated. We were staying on a floor where the room decor was a little... More 

Helpful?
1 Thank ldyshah
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us previously. I am glad to know that you have been greeted and assisted by our friendly and committed staff. For your information, this is part of our service culture and our staff have been trained in that manner. Once again, thank you for your review and... More 

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 4, 2016 via mobile

Stayed here because of location quite near to Pasar Payang. On the same road with Pasar Payang. Not advisable to walk to the pasar. Room comes with breakfast, with local and non-local menu. Deluxe room is quite spacious, cool aircondition, with hot water shower. Newspaper can be collected at reception's counter during breakfast. Parking within hotel and basement is very... More 

Helpful?
Thank CeBadr
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again in the near future. Best regards. James Chan General Manager More 

1 review
4 of 5 stars Reviewed May 30, 2016 via mobile

I have shifted to Grand Con today..and it is absalutely terrific compared to Marina Hotel. I really could not believe it this hotel i can get basic utilities. I dnt mind to pay expensive if it is worth..but seriously if i can predict the future i wl put on my money @Grand Con kuala terengganu. Yes, it is old hotel... More 

Helpful?
Thank tod t
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I am delighted to know that you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again in the near future. Best regards. James Chan General Manager More 

Subang Jaya, Malaysia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 16, 2016

For travellers who spends most of their time out gallivanting the city/town they are visiting, the one important thing they look forward upon their return to their Hotel; is a nice strong shower (be it a cold or warm one...) In this sense, this Hotel delivered. The Hotel may look old and definitely in need of a modern upgrade and... More 

Helpful?
Thank kbt2016
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I have read through each of your comments highlighted and I will certainly look into it. For your information, we have plans to refurbish the hotel in the near future. Once again, thank you for your review and we are looking forward to welcoming you... More 

kuala lumpur
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 10, 2016 via mobile

I booked the room with hotel quickly rm 125 with voucher, walking rate above rm260++. Try to book this hotel online via agoda, booking.com or expedia with lower rate. Old four stars hotel. Spacious room with old style furniture. There's out door swimming pool with very small kid's pool. Nice view from room but construction close to the hotel still... More 

Helpful?
Thank indi_andromeda
GM_GrandContinental, General Manager at Hotel Grand Continental, responded to this review

Dear Guest Thank you for your review with regard to your stay with us recently. I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again in the near future. For Special Offers, kindly log on to www.hotelgrand.com.my Best regards. James Chan General Manager More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 5, 2016

Dirty carpet in the rooms, sheets , shower curtains with mould and moisture spots (ceiling). Toilet was not wash as well ! Very rude staff during my check in and check out ! Not friendly at all ! The front desk staff was rude each time I talked to fo staff . During my check in and check out the... More 

Helpful?
4 Thank razmanras69
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Grand Continental

Address: Lot 004023, Hotel Grand Continental Jalan Sultan Zainal Abidin | Daerah 8, Kuala Terengganu 20000, Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Price Range: $39 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Continental 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Grand Continental Hotel
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