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Sumai Hotel Apartment

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Sumai Hotel Apartment
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46 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 week ago

Second time stay & it's going south! Really badly need an upgrade to the whole place. The apartment is a bit run down, with living room sofa need to be changed. No dish washing liquid offered, although you have a full size kitchen in the apartment. You have to request the room to be cleaned! Its not their standard SOP!... More 

Helpful?
Thank sharsimmonds
Fresno, California
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2016 via mobile

Stayed here for one night last week on way to Marang jetty. Rooms were not well maintained. Aircon did not work in first room. Staff moved us to another where the aircon only worked on maximum. The windows did not close properly so the street noise could be heard. The staff upgraded us to a nicer room at no charge... More 

Helpful?
1 Thank bmimura

Travelers are raving about these Kuala Terengganu hotels

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 4, 2016 via mobile

This is a great hotel for big group travelers. Apt unit with 3/4 rooms can can cater up to 8 adults, but the space it provides can cater up to 20 adults, mattress is available for rent for rm30/night (bfast included). So per pax basis the price is quite reasonable. But room need some serious refurbishment, cleanliness need to be... More 

Helpful?
1 Thank syed m
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 10, 2016 via mobile

Was there in Sep 2015. Arrived from Perhentian quite late at night. Early booking helps to make smooth registration. Had ala carte Terengganu dish. Restaurant opened until 10pm. Didn't manage to use indoor swimming pool. May try for next trip. Menu for breakfast was adequate. Hotel conveniently located in Kuala Terengganu. Covered car park. Got a single room with a... More 

Helpful?
1 Thank CeBadr
Putrajaya, Malaysia
2 reviews
Reviewed April 21, 2016

we've stayed on 16-18 April 2016 and booked superior apartment . the room is lack of equipment for people who is travelling with family. for the first night, we are having problem with the air condition and the technician came to our room that night and repair the unit. breakfast only have nasi putih, sambal, steam hot dog, keropok lekor.... More 

Helpful?
Thank badriahnh
Pekan, Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2016 via mobile

The unfriendly staff combined with the poor services & facilities made me regret to stay. Smelly indoor pool & old bedroom style. I found that the glass in the restaurant was not clean & the food was not really good.

Helpful?
Thank Khadijah_ijah
Kajang, Malaysia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 13, 2015

We booked 2 rooms-apartment for 6 people. The apartment is big and clean.The lobby is quite small and felt a little cramp. Located near Batu Buruk Beach but quite far from Pasar Payang. Breakfast was ok

Helpful?
2 Thank Wan R
KL
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 1, 2015

Booked a trip to redang but decided to came 1 day early so that we can enjoy Kak Pah or Mak Ngah nasi dagang. But no luck because both of them was closed during our visit Since this is our first trip to redang via shahbandar we didnt booked any hotel because we didnt know which hotel are nearer. TH... More 

Helpful?
2 Thank kainbatik
Subang Jaya, Malaysia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 14, 2015 via mobile

I just checked in a couple of hours ago, i'm already wishing that i'm back home! The moment I stepped in, the whole place had a funky smell. Some plugpoints arent working, the showerheads has probably been there since 1998. My bed had lizard's poop on it, and I doubt that the towels and the rest of the bedsheets has... More 

Helpful?
2 Thank Yasmeen M
Level Contributor
3 reviews
3 hotel reviews
Reviewed June 24, 2015 via mobile

Went here recently for cousin wedding for 3D2N. The apartmemt was big and clean. There were 10 of us and the apartment/hotel has sufficient carpark & the apartment we stayed has 4 bedrooms, 2 toilets, big balcony , kitchen and a big living room. :) Manage to swim at their pool; ordered the hotel food. Everything is great. Was told... More 

Helpful?
Thank ZarinaOsman
Questions? Get answers from hotel staff and past guests. Ask a question

92 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Sumai Suites Hotel is one of the prime options amongst Kuala Terengganu resorts and hotels. They provide accommodation rooms furnished with air-conditioner, cable TV, mini-bar and refrigerator, and coffee/tea maker. Some of their amenities include an outdoor swimming pool, high-speed Internet access, and airport transfer. While Sumai Suite Hotel is located 15 km away from the international airport, this hotel in Kuala Terengganu, Malaysia is also nearby city landmarks such as Batu Burok Beach, Astaka Shopping Complex, and Batu Burok Recreation Park. ... more   less 

Additional Information about Sumai Hotel Apartment

Address: Lot 4479 Jalan Persinggahan, Kuala Terengganu 20400, Malaysia (Formerly Sumai Suite Hotel)
Location: Malaysia > Terengganu > Kuala Terengganu
Hotel Class:3 star — Sumai Hotel Apartment 3*
Number of rooms: 73
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Also Known As:
Sumai Hotel Kuala Terengganu
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Questions & Answers

Here's what travelers have asked, with answers from Sumai Hotel Apartment staff and other travelers.
2 questions
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Questions? Get answers from Sumai Hotel Apartment staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You can get discount if you are a government servant. Enquire with the reception.”
 of 5 bubbles Asya2Adly, Oct 20, 2013 | Read review
“Choose the west side room.”
 of 5 bubbles yangrizal, Sep 25, 2013 | Read review
“Try for a sea view if possible.”
 of 5 bubbles susie_phillips_28, Sep 14, 2013 | Read review
“Check if there is high floor, sea-facing room available.”
 of 5 bubbles huishan89, Aug 12, 2013 | Read review
“Not suitable for honeymoon. but good for group travelers without kids.”
 of 5 bubbles blackberrymaster, Feb 15, 2013 | Read review
5 of 5
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