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Seri Malaysia Hotel Kuala Terengganu

Lot 1640 Jalan Hiliran, Kuala Terengganu 20100, Malaysia
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1 room 1 adult
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Seri Malaysia Hotel Kuala Terengganu
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49 Reviews from our TripAdvisor Community

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Klang, Malaysia
2 reviews
5 of 5 stars Reviewed December 7, 2015

the hotel is quite comfortable..value for your money,some maintenance need to be done in the room-water tap not in good conditions.fnb staff friendly and helpfull,lobby and coridor clean and spacious ..but toilet in room must be clean properly.

Helpful?
Thank wan877
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 11, 2015 via mobile

Chose to stay here because of the write ups on the location. It's situated just next to the Kampung Cina (Chinatown), which is worth the visit. As for the hotel, the entire place looks run down and hasn't been updated in years. Room was dingy, basic, TV only had 8 channels, no wifi in the room. Bathroom looks like it... More 

Helpful?
Thank Joanna C

Travelers are raving about these Kuala Terengganu hotels

Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Stayed in October.Very near to Chinatown.Room was Ok.But bathroom really small.Simple local breakfast served.No fried egg included in the buffet otherwise is chargeable.(not sure how much do they charge)Drinking water in the room is also chargeable.Pasar payang is located at the very end of chinatown road.Lots of things there.

Helpful?
Thank Gt C
1 review
5 of 5 stars Reviewed September 4, 2015 via mobile

Room view is nice, it faces the river. Breakfast area was beside the river. Food provided was very nice. Hotel is located near the town. Walking distance to the nearest pasar payang. A lot of kain songket teranganu. Can bargain price at pasar payang. A lot of history over there.

Helpful?
Thank Zul K
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Zul K, We are so happy to hear that you were enjoying your room view and greatly appreciate your good comments on our food. Thank you so much for taking the time to share your experiences online and we would love to see you again soon. Sincerely, Rangkaian Hotel Seri Malaysia More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2015

Stayed for 4 nights. Nice view from hotel's cafe especially in the afternoon. The wifi service is very slow and not stable. Most of the time, wifi almost non existence in the hall. Luckily, the service of hotel staff are excellent. Do try the hotel's food. they are yummy.

Helpful?
Thank abo2735
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear abo2735, We appreciate your good comments on our food and customer service by our Hotel Seri Malaysia staff. However, we regret that you were having bad experience with the poor wifi connection. We will take note of this and share the issue with the hotel’s management. Thank you for your feedback. We value customer interaction and constantly looking for... More 

Petaling Jaya, Malaysia
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 8, 2015

I been a frequent traveller around the country for the last 5 years , and during my visit at year-2011 at this hotel it has really changed my perception of the franchise of Seri Malaysia. Towel was wornout, room was dirty and wornout, air-con not cool enough, blanket was like dirty...and my body was itching all night long...and we took... More 

Helpful?
Thank KenYap55
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear KenYap55, We regret to hear about your bad experience at the hotel and would like to get further information on your stay by emailing us at central@serimalaysia.com.my. We will share this issue with the hotel’s management. Your feedback is appreciated and will help us to improve our ability to serve you better. We hope you will be giving us... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 7, 2015

Came here for 1 night. The intention is to get some songket from Pasar Payang. Was very very very surprised at how close the hotel is to PP. It's really2 close (2 minutes journey by car). Upon entering the room, decided to just throw away all my luggage's, turned on the air con and sunk myself on the bed (its... More 

Helpful?
1 Thank Zhafri Z
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Zhafri Z, We greatly appreciate you for sharing your wonderful experience with us and value our customer interaction as we are constantly looking for ways we can better serve our guests. We cannot wait to have you come back soon. Thank you. Sincerely, Rangkaian Hotel Seri Malaysia More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 3, 2015

We do not have reservation and do a walk in. Receptionist look so pissed attending to us. doesn't look too happy to serve us. The room is old but quite comfortable. Remote control does not work in our room and my friend's room. Toilet is small. We ate dinner steamboat at their restaurant. Honestly i love their food. The nasi... More 

Helpful?
1 Thank cikpah
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear cikpah, We greatly appreciate your good comments on our food and the F&B services. However, we regret to hear about your bad experience at the hotel and will share this issue with the hotel's management. Please email us at central@serimalaysia.com.my We hope you will be giving us another chance and returning to our hotel in the future. Thank you.... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

Trip with family. Took a family room 1 queen bed and 1 single bed including 2 adult and 1 children breakfast Pro: Price was cheap Lobby clean Overall room cleanliness was ok The river view if your room range from 223-215 . City view was not good if you ask me Towel sufficient 1 extra pillow Ironing equipment Con: Dust... More 

Helpful?
2 Thank Nur Adlin Zulei... B
Perak, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 21, 2014

Its very comfortable stayed in this hotel. its very spacious and clean. the receptionist also very friendly. they provided us with delicious breakfast that included the traditional food in terengganu. we are very satisfied with the taste. besides, this hotel also very near to china town and pasar payang which are one of the people attractions. :)

Helpful?
Thank RollAkmal
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