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Seri Malaysia Hotel Kuala Terengganu

Lot 1640 Jalan Hiliran, Kuala Terengganu 20100, Malaysia
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Seri Malaysia Hotel Kuala Terengganu
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57 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Kuala Lumpur, Malaysia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For the price paid, this hotel is disappointing. The overall look of the hotel old, the rooms need refurbishing and there is limited carpark. The hallways to the room is poorly lit. The only plus point is it's location as ChinaTown is just 5 minutes walk.

Helpful?
Thank licher185
HotelSeriMalaysia, Admin Assistance & Reservation at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Thank you for sharing your feedback and Thank you so much for taking the time to share your experiences online. We're sorry for the inconvenience which happen during your stay. We will forward the issue to the hotel's management. More 

Penang Island, Malaysia
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 2, 2016

Room : Reasonable size Cleanliness : Average (dusts accumulated at every corner) Toilet : Reasonable size but very old setting Wifi : Not Available at the room Room Key : Still using conventional door key Check In Time : Taking in some time to prepare the check in. Aircon : Not cold and also noise Toiletries : Limited (Get your... More 

Helpful?
Thank VinceYeoh
HotelSeriMalaysia, Admin Assistance & Reservation at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Thank you for sharing your feedback and Thank you so much for taking the time to share your experiences online. First of all we would like to say thank you for choosing us for your stay and we are sorry for any inconvenience, we will forward the issue stated to the hotel's management. More 

Travelers are raving about these Kuala Terengganu hotels

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 20, 2016 via mobile

This is our 3rd time checked in here. The first one was in 2013, next was last year (July) and latest last week. Overall we quite satisfied with the hospitality except for few things: 1. Parking lot is very limited where only accommodate less than 30 cars. Otherwise you have to park your car outside the hotel area and you... More 

Helpful?
1 Thank Suhana S
HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Suhana S. Thank you very much for your comments.We regret to hear about your bad experience at the hotel and will share this issue with the hotel's management.We hope you will be giving us another chance and returning to our hotel in the future.We will share this issue with the hotel's management. More 

Kuala Lumpur, Malaysia
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed April 19, 2016

i stayed at this hotel twice within 2 weeks - both for vacations.. 1st visit - family room (1 double and 1 single beds), 2nd visit - room with twin beds.. rooms come with free buffet breakfast at the hotel.. overall my review will be as per below: ** room condition - clean and comfortable ** bathroom condition - a... More 

Helpful?
Thank LizzaHademi
HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear LizzaHademi, Thank you very much for your comments, they are very helpful and we will try to improve regarding the AC noise & the bathroom condition.We will share this issue with the hotel's management More 

Kuala Lumpur, Malaysia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 9, 2016

room does not have any fridge. power plug only accommodate their TV. we have to carry our own luggage. no bellboy nor helper around. one thing i like about this hotel, their staffs were friendly and smile alot..other than that is below par..not value for money..good luck to those staying there..

Helpful?
Thank Raden M
HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Raden M, We are sorry to hear about your bad experience at the hotel.We want to extend our appreciation for taking the time and effort necessary to provide such feedback.We will share this issue with the hotel's management More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 25, 2016 via mobile

2-night stay in March 2016 Pros 1. Room size 2. Clean bathroom Cons 1. Breakfast was below average 2. Parking space is limited. 3. Hotel does not have baby cot!! Really? 4. No refrigerator in Deluxe room. We needed it to keep the home made foods we brought for our infant. Room description in Agoda did mention about having a... More 

Helpful?
1 Thank AizatKassim
HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Mr. AizatKassim, We greatly appreciate your constructive comments to improve on our services and please understand that we strive to provide the best service for all of our guests. You may contact directly to our hotel to ensure the amenities we offer. We hope you will be giving us another chance and returning to our hotel in the future.... More 

Malaysia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 14, 2016

We're staying one night in hotel Seri Malaysia. It is a great experience to stay in here since we got room and breakfast riverview. First, we get into the hotel room, and it is quite smelly, we just think that it is from their carpet. We just think that the smell would go away if we just switch on the... More 

Helpful?
Thank ziqahidris
HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear ziqahidris, Thank you for choosing Hotel Seri Malaysia. We will share your comment with the hotel's management on the room odor, improving our WiFi connection and on the advertised food promotion. Your feedback is highly appreciated and will help us to improve our ability to serve our guests. Rangkaian Hotel Seri Malaysia More 

Klang, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015

the hotel is quite comfortable..value for your money,some maintenance need to be done in the room-water tap not in good conditions.fnb staff friendly and helpfull,lobby and coridor clean and spacious ..but toilet in room must be clean properly.

Helpful?
1 Thank wan877
HotelSeriMalaysia, Marketing & Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear wan877, We appreciate your positive comments and value your constructive comments to improve us to serve our guests better. We will take note of this and hope to see you returning back to our hotel in the future. Thank you. Rangkaian Hotel Seri Malaysia More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 11, 2015 via mobile

Chose to stay here because of the write ups on the location. It's situated just next to the Kampung Cina (Chinatown), which is worth the visit. As for the hotel, the entire place looks run down and hasn't been updated in years. Room was dingy, basic, TV only had 8 channels, no wifi in the room. Bathroom looks like it... More 

Helpful?
1 Thank Joanna C
HotelSeriMalaysia, Marketing & Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Joanna C, We regret to hear of your staying experience at the hotel. Hotel Seri Malaysia Kuala Terengganu is one of our oldest properties that is about 20 years old. We are trying our best to keep the hotel at its best to serve our valuable and loyal guests. Thank you very much for your comments, they are very... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Stayed in October.Very near to Chinatown.Room was Ok.But bathroom really small.Simple local breakfast served.No fried egg included in the buffet otherwise is chargeable.(not sure how much do they charge)Drinking water in the room is also chargeable.Pasar payang is located at the very end of chinatown road.Lots of things there.

Helpful?
1 Thank Gt C
HotelSeriMalaysia, Marketing & Communications at Seri Malaysia Hotel Kuala Terengganu, responded to this review

Dear Gt C, We value your feedback on our Hotel Seri Malaysia Kuala Terengganu. It is one of our oldest property of 20 years old which we kept it at our best to serve our valuable guests. For your information, the 2 water bottles provided in each room are complimentary on us. If our guests would like to request additional... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Seri Malaysia Hotel Kuala Terengganu

Address: Lot 1640 Jalan Hiliran, Kuala Terengganu 20100, Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Price Range: $34 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seri Malaysia Hotel Kuala Terengganu 3*
Number of rooms: 138
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