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Dorsett Grand Subang

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650 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Milton Keynes, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The only reason I stayed at this hotel is because it was right next to the hospital where my husband had been admitted and so I had no idea what to expect as I travelled last minute. I have to say It's an amazing hotel. The biggest asset they have is the staff. They're courteous, friendly and nothing is too... More 

Helpful?
Thank DCKC2001
Guildford, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Hi, This is not the first time I have stayed at the Dorsett Grand Subang but will now be the last. I am a frequent Europe business traveller who visits Malasyia frequently and have found most places being of very good quality but this Hotel I would recommend for people to avoid. First of all the WiFi service is none... More 

Helpful?
Thank Choren
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Choren, Thank you for your feedback and we apologize sincerely for your unpleasant experience, especially with the wifi connection during your last stay with us. Do take note that we are indeed in the progress of upgrading the overall internet service in the hotel. We have since started with the Deluxe block on September 15th 2016. The activation of... More 

Travelers are raving about these Subang Jaya hotels

Malaysia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

It was my first visit with my two kids at this hotel. However, it was not a good experience for me since i need to walk quite a distance from the parking lot to the hotel lobby. It was troubled me a lot since i have to bring the luggage & my two kids. The wifi coverage was too slow.... More 

Helpful?
Thank izah_hafizah
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear izah_hafizah, Thank you for your feedback. We regret that your stay with us was less than satisfactory. We have highlighted your comments on the absence of pool towels to our Executive Housekeeper, as well as wifi connection to our IT department. Please be assured that we will take immediate action to make improvements. In the meantime, we hope this... More 

Colombo, Sri Lanka
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Glad I picked this hotel for the 2nd part of our stay in Malaysia. Great hotel with a good price. We were upgraded to Premier room on arrival. Nice cozy rooms with a good view. The service is great which makes a huge difference. Everybody you meet greets you with a smile and willing to help out. Food is nice... More 

Helpful?
Thank Richie S
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Richie S, Thank you for sharing your experience with us and we are glad that our associates have made you feel welcomed throughout your stay and that you enjoyed our food. We look forward to welcoming you again on your next stay! Warm regards, Hugo Gerritsen Area General Manager More 

Simpang Ampat, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I like my stayed here for 3 days and I will definitely go back to this if there's chances to go Subang again. Nice hotel, nice room, nice bed and nice staff. All good, nothing to complain about! Like the layout of the hotel room, feel so comfortable.

Helpful?
Thank Gimtan95
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Gimtan95, Thank you for your feedback. We are glad you had an enjoyable stay with us and we look forward to welcoming you back on your next visit Warm regards, Hugo Gerritsen Area General Manager More 

Penang, Malaysia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The travel admin at the company I worked for requested me to try this hotel when I was on a working trip to Kuala Lumpur last month. I'm glad she did. First of all, the hotel upgraded me to Club room, which mean I can go directly to Level 16 for an exclusive check in. The receptionist is very friendly... More 

Helpful?
Thank FaroukVanNistelrooy
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear FaroukVanNistelrooy, Thank you for your feedback. We are glad that you enjoyed your stay with us and that our amenities were satisfying to your needs Your comment on our wifi speed has been highlighted to our IT team and we will be taking measures to bring it up to speed. In the meantime, thank you again for sharing your... More 

Penang Island, Malaysia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Whenever I'm in Subang Jaya, my choice is to stay in Dorsett. Great place, convenient to all areas and awesome polite staff that provide great help wherever able. Deluxe room is always a choice if possible and buffet breakfast is excellent. My stay is pleasant, I just like it.

Helpful?
Thank MiracleMand
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear MiracleMand, Thank you for your kind review and your continuous patronage. We are delighted that our hotel's service and facilities have consistently exceeded your expectations. Once again, thank you for your review. We look forward to your next visit real soon. Warm regards, Hugo Gerritsen Area General Manager More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family of 2 adults & 2 boys (age 10 & 9) stayed for a night before we head to Redang. The reasons we chose this hotel: 1. We took Firefly 7:35am the next morning at Subang Airport. The location of this hotel saved us 45 minutes of sleep at least. 2. Me & wife walked around the hotel as... More 

Helpful?
Thank Kwong Tiong H
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Kwong Tiong, Thank you for your kind review. We are so delighted that you and your family enjoyed your stay with us under the "Kid's Stay and Dine for Free Package" and that our associate were attentive to your needs. We are also pleased that you would recommend our hotel to families. On a side note, it is nice... More 

Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Been here few times. Choose the deluxe room if you prefer modern type of room. The superior room is an old room and wasnt renovated yet. Deluxe room is already had been renovated. Wifi was to slow to open a normal website. Shower room / bathtub water was leaking to the carpet outside tha bathroom. Toilet was smeely and keep... More 

Helpful?
Thank miyu_lin
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear miyu_lin, Thank you for your review. We are glad you had an overall comfortable stay with us. However it is unfortunate that you had encountered some issued with your room. Our engineering team and Executive Housekeeping has been informed to take action to ensure that this does not happen again. Thank you once again for your review. We hope... More 

Puchong, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

An average hotel with clean room. The marble toilet floor very are slippery if wet, hence be careful for those with small children. Good breakfast quality. The children pool was quite small and crowded as families with small child gathered there.

Helpful?
Thank Mama 2
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Mama 2, Thank you for your review. It is unfortunate that your stay with us was not up to your expectations. Your comment regards our pool has been noted and will be taken into consideration for future improvement. Once again, thank you for your review. We hope you will consider staying with us again in future. Warm regards, Hugo... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 

Additional Information about Dorsett Grand Subang

Address: Jalan Ss 12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: $68 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Grand Subang 4.5*
Number of rooms: 478
Reservation Options:
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton
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