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Dorsett Grand Subang

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Dorsett Grand Subang
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631 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

I stay here every six weeks or so, on the Premier floor, for business reasons. It is excellent - the staff are friendly, responsive and accommodating; the rooms are great; and the food is very good. I found it useful to have access to the internet and also meeting facilities. The shuttle bus service is very handy.

Helpful?
Thank narellewarren
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed for two nights at the Premier floor of the hotel. Excellent amenities to conduct one's work - including a cell phone with internet connection, which can be used while going about one's business in KL. Staff were accommodating and helpful.

Helpful?
Thank Mary Ann L
Singapore, Singapore
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for a few days while on business. Initially thought the location was rather inconvenient as there did not seem to have anything nearby other than a row of shops and a 7-11. Hotel itself is fine as long as you are given a room in the newer wing. Room is big and the bed very comfortable. The shower took... More 

Helpful?
Thank MikeYong1A
Perth, Australia
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago NEW

I was here on business and would definitely return to this beautiful and friendly hotel. Its location was great for the local shopping centres one of them being Sunway Pyramid, you have to go there - massive beyond belief and has a skating rink at the bottom level. The hotel room - was on the 11th floor, spotless, spacious and... More 

Helpful?
Thank gayeeley
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear gayeeley, Thank you for your review. We delighted that you found out hotel to be beautiful and our associates friendly. In regards to the bathroom, your feedback has been brought to the attention of housekeeping to ensure that they are more vigilant whilst cleaning. Thank you once again for your kind review. We look forward to your next visit.... More 

Mauritius
1 review
5 of 5 stars Reviewed 1 week ago

Peaceful location, despite being in a very busy location... Close to Sunway Pyramid Shopping Mall and free shuttles are available to strategic locations... Variety of cuisine... Awesome room and very satisfying room service... The staffs are very friendly and professional...

Helpful?
Thank Meghna_j007
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Meghna_j007, Thank you for your review. We are glad that you had a peaceful and relaxing stay with us, enjoying the room, facilities and services we provide. We are also glad that our associates catered to your needs to deligently. Thank you once again for your review. We look forward to your next visit. Warm regards, Hugo Gerritsen Area... More 

Mumbai (Bombay), India
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Have been staying at Dorsett Grand for the last couple of years however over the last year or so there has been a steep decline in the service. Leakage in Bathrooms - cleanliness levels have also gone down. No options for Vegetarian Food in the hotel Not recommended - better places available at lower prices

Helpful?
Thank signonsameer
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear signonsameer, We wish to thank you for your continuous support over the last couple of years. We apologise that in recent years that you felt that our hotel has lost it’s appeal to you. Your feedback has been noted and we assure you that you have been hear, your management will be taking it into account for future improvement.... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Back and forth regularly to KL on business and wouldn't consider anything else. Access to the lounge for breakfast, with lunch/dinner included and 4 pieces of laundry every day, the perfect package for the business traveler. Add in the friendly, caring staff like Erna and Mcleod and there's no argument. Yes, like you, I could stay in a 5 star... More 

Helpful?
Thank MarkFlint1
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear MarkFlint1, Thank you for your review. We are honour that you would recommend our hotel. We are glad to note that our Premier Lounge associates made you feel right at home and that your accommodations were to your liking. We do look forward to your next visit. Once again, thank you for your kind review. Warm regards, Hugo Gerritsen... More 

Melbourne, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Did a very quick trip to KL for work and the Dorsett was a great place to stay. Very close to the colleges and universities I was visiting. They kindly upgraded me to a junior suite when a superior room was not available. Very clean and comfortable - and quite luxurious. A lovely place to relax after a hard days... More 

Helpful?
Thank AusAcademic
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear AusAcademic, Thank you for your review. We are so pleased that you had an excellent stay with us, enjoying your accomodations, facilities and food selections. It is an honour that you felt that our associates were warm and helpful during your stay, receiving comments like yours will certainly motivate our associates to continue to provide guests with world class... More 

Paris, France
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Helpful staff - I left my wallet behind and they tracked it down for me. Rooms are up to standard for business travel - they are clean and relatively modern. I have no complaints. Breakfast buffet was also pretty good and even had a section of Middle Eastern foods, just as hummus and baba ganoush. Lobby looks quite old and... More 

Helpful?
Thank KinParis
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear KinParis, Thank you for your review. We are delighted that our associates were helpful in locating your wallet. We are also pleased that your accommodations and our food selections were up to your expectations. We look forward to your next stay with us. Warm regards, Hugo Gerritsen Area General Manager More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good breakfast buffet. Rooms were quite clean except we had some problems with the toilet which was resolved after a while...wish they had a shuttle service to sunway lagoon...otherwise a good hotel for family.

Review collected in partnership with this hotel

Helpful?
Thank Goh P
DorsettGrandSubang, General Manager at Dorsett Grand Subang, responded to this review

Dear Goh P, Thank you for your review. We are glad that you enjoy the breakfast selection. In regards to the Shuttle service to sunway Lagoon, we do indeed have a complimentary schedule shuttle service, we apologise you were not well informed about this. We hope to welcome you and your family on your next visit. Thank you once again... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 

Additional Information about Dorsett Grand Subang

Address: Jalan Ss 12/1, Subang Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: $68 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Grand Subang 4.5*
Number of rooms: 478
Reservation Options:
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Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton
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