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Holiday Inn Kuala Lumpur Glenmarie

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Holiday Inn Kuala Lumpur Glenmarie
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569 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Ipoh, Perak, Malaysia
Reviewed 3 weeks ago

Stayed in holiday inn with my son. The location is a little isolated however the surroundings are calm and peaceful. Surrounded by a golf course. Staff very friendly and efficient. The parking is a slight distance away and may be difficult if it is raining.

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Helpful?
Thank Umaruban
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Umaruban Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the environment of the hotel and the level of service our staff has provided during your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have...

Sydney, Australia
Reviewed 3 weeks ago

I want to thank the staff of Holiday Inn Glenmarie very much for your excellent service and hospitality to me and my family at our recent short holiday for a wedding. We were most impressed with the easy and confident manner with which your staff met our every request. Our room on the 4th floor overlooking the golf course, to...

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Helpful?
Thank bkbalderston
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Bronwyn, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for taking the time to review your recent stay with us. We are delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service, dining and facilities exceeded your expectations. We are happy to learn that our team members went...

Helwan, Al Qahirah, Egypt
Reviewed 3 weeks ago via mobile

The staff in this hotel are great specially the girl with blue eyes in glen lounge which was friendly and professional and also the staff if Fd was great and the view of the room was nice to wake up every day on this view of gulf court .. thanks for great service

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Helpful?
Thank Salah M
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Salah M Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will definitely relay the compliments to the staff in Glen Lounge. We hope you will visit us...

Auckland
Reviewed 4 weeks ago

My first stay in this property was on 2003 when I fell in love with the hotel. After second visit in 2013 I was still ok for a return stay. It was Aug 2016, when I made a final decision for not coming back. This hotel is located in a resort like area; far from shops and restaurants; and sometimes...

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Helpful?
Thank AnnaJ1345
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear AnnaJ1345 Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to share your feedback. I sincerely apologise for your disappointment in the level of service you received. I would personally welcome the opportunity to discuss your experience further with you, and invite you to contact me directly at oppenheimer.pinto@ihg.com I truly hope that you will...

Reviewed 4 weeks ago

This property is slightly old and worn out but the rooms are spacious and it is surrounded by greens.....this made the whole place very pleasant and comfortable too. However, getting a taxi from this property is a big challenge. If you want to stay in this property, it is best that you have your own transport with you.

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Helpful?
Thank Danny T
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear milnevets, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you so much for your review. We appreciate that you enjoyed the comfortable bed and the nice ambiance. We are glad to see that you enjoyed the spectacular view of the Golf Course from your room. Your complimentary remarks are sincerely appreciated. As for the location, we understand how this...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

This is a long due review. Event took place in July 2016. Chose this hotel for a half day workshop as it is very close to our customer's office. When they sent the quotation over, the price quoted was more expensive than what was listed on their website. I print-screen the page and email to the Sales Exec. She resent...

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Helpful?
Thank TravelLeg
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear TravelLeg Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for the time you have taken to share your feedback with regards to your event with us. We would like to offer our most profound apology for the unclear information delivery from our part. Please rest assured, your comments have been looked into and your feedback is very important...

Southampton, United Kingdom
Reviewed 4 weeks ago

Not really luxury. We were there for leisure not business. The pool looked lovely but 50% of the time no towels left. No drinks at the pool. There was a button to press no one ever came to serve. No changing at the pool, so had to walk through the lobby wet !. The Olympic pool had dirty tiles and...

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Helpful?
1Thank joanne h
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear joanne h, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you so much for your review of our hotel. We would like to apologise for the less than comfortable experience you have had during your time at the pool and the inconvenience caused with transport. Please be assured that we treat this matter seriously and we will use your...

Reviewed October 27, 2016

Stayed 2 nights for a business trip. Overall experience in this hotel is very good. Check in is fast and smooth, and the air con in the room was already turned on before I entered the room. Room is spacious with a huge king bed. What I like is they provide both soft and firm pillows, so guests can use...

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Helpful?
Thank Vincent S
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear Vincent, Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you for sharing your experience during your recent stay with us. Your feedback is extremely valuable as it help us to improve in areas we may have fallen short. We strive to always provide our guests with the very best quality of service and we are sorry that we are...

Reviewed October 27, 2016 via mobile

Customer service is impecable. The rooms are very comfortable and the food is amazing like in all of Malaysia. The rooms have a nice view to the camp of golf. It's location is very convenient if you have business in the Busan area. A little distant from KL city.

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Helpful?
Thank lizy m
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear lizy Greetings from Holiday Inn Kuala Lumpur Glenmarie! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you loved the food that we serve. It's something our staff takes great pride in, so we value your feedback. We definitely would love to have you back...

New York City, New York
Reviewed October 25, 2016

This is property is at least 15 years old, and in many parts it shows. though most things are functional a few updates would make it more desirable. The AC in my room did not work great but i guess that is also due to the age. Staff are friendly, and willing to help although I would say more training...

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Helpful?
Thank tosents
OppenheimerPinto, General Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Dear tosents Greetings from Holiday Inn Kuala Lumpur Glenmarie. First of all, we would like to thank you for choosing Holiday Inn Kuala Lumpur Glenmarie for your stay here in Malaysia. We are always thankful for feedback to improve our hotel. We strive hard to ensure a great experience to all our guests and realize have fallen short of the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Holiday Inn Kuala Lumpur Glenmarie is the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3 km from Shah Alam, 35 km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet. The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 

Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8 | Seksyen U1, Shah Alam 40250, Malaysia
Location: Malaysia > Selangor > Petaling District > Shah Alam
Price Range: $56 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Kuala Lumpur Glenmarie staff and other travelers.
6 questions
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Bavaria, Germany
Singapore, Singapore
over a year ago
1 month ago
3 months ago

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Questions? Get answers from Holiday Inn Kuala Lumpur Glenmarie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Excellent views higher up overlooking the golf course. Air conditioning was quiet and comfortable. The room was generous and very relaxing.”
 of 5 bubbles bkbalderston, 3 weeks ago | Read review
“If you wish to have more quiet nights, avoid Room 330 as it is very close to the lounge.”
  • The bed is the best part of the room.
  • Room 330, just above hotel lobby and lounge
 of 5 bubbles vincents117, Oct 27, 2016 | Read review
“get a room with Golf View”
 of 5 bubbles tosents, Oct 25, 2016 | Read review
“Ask for the golf view rooms, they are very nice”
 of 5 bubbles sri_sing, Oct 22, 2016 | Read review
“Get a room that views over the golf course, join the rewards programme for upgrades”
  • Room 206 upper bathroom
  • Room 206 first floor
  • Room 206 ground floor
  • Room 206 ground floor
 of 5 bubbles theresaheadinit, Oct 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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