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All reviews golf course the executive lounge kites restaurant kuala lumpur golf club own transport business trip sunway pyramid subang jaya nice pool swimming pool enjoyed my stay nice view breakfast spread ihg taxi golfers
Check-in was a long wait despite non-peak hour and having 2 staffs both helping the 2 guests which they were already serving upon my arrival. Rafidah was not the least warm. There was no greeting nor eye contact at all throughout the process, a form...More
Check in was very efficient and pleasant by Mr nurfais at the reception. I only communicate with him during my stay because front office staff no knowledge at all when i asking something and my advice please learn skills how to communicate to the guest...More
This holiday inn used to be one of my favourites when I visit Shah Alam.
Beautiful lobby , great Golf course. Rooms were holiday inn standards the minimal.
This trip, I booked via agoda and was told I had an upgrade, room on the 5th...More
Date of stay: January 2019
Response from HIKLGlenmarie, Executive Assistant Manager at Holiday Inn Kuala Lumpur GlenmarieResponded 1 week ago
Thank you for staying with us when in Shah Alam and taking the time to share your valuable feedback.
I would like to extend my sincerest apology for the late reply as we were investigating what went wrong on your recent stay. We...More
Stayed recently for almost a month in this hotel in 2 phases between Nov and Dec this year. The hotel itself is really grand with an old-world feel and located in a sprawling lush green golf course surrounded by greenery. The rooms are comfortable and...More
Date of stay: December 2018
Response from DavidCHarper, General Manager at Holiday Inn Kuala Lumpur GlenmarieResponded 3 weeks ago
Thank you for the wonderful feedback and glad you enjoyed your stay with us.
We are delighted to know that we were able to meet your expectations. It is so wonderful to hear that you appreciate the genuine and sincere service culture among...More
Rooms with old dusty carpets, really damp even so the Aircon was running all day.
Bathroom with holes in the wall.
Can't open a window on low floor to let any fresh air in.
Breakfast was simple, below usual Holiday Inn standard I experienced so...More
Date of stay: November 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Kuala Lumpur GlenmarieResponded 5 weeks ago
I'm disappointed to hear that you were not able to enjoy your stay because of the inadequate conditions of your room, as well as the issues you had with our breakfast selection. Know that this isn't the standard Holiday Inn is famous for. I've...More
Holiday Inn Kuala Lumpur Glenmarie is the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a …Moretranquil retreat 3 km from Shah Alam, 35 km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet. The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.