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AVANI Sepang Goldcoast Resort

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AVANI Sepang Goldcoast Resort
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1,905 Reviews from our TripAdvisor Community

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Showing 1,824: English reviews
Alor Setar
1 review
Reviewed yesterday NEW

Nice view & accommodation.Worth it for short vacay with family and friends. But please provide more transport to parking area & buggy to rooms (to reduce waiting time from car park to rooms and otherwise).Much time we just walk to the lobby or car park because of less buggy that come to us.(Reduce time of waiting).Overall nice trip ever..

Review collected in partnership with this hotel

Helpful?
Thank norasyikin2016
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

All 9 of us were totally awed by the food at Hai Sang Lou. Started with the crispy deep fried brinjal. We all agreed it was the best we had. The Peking Duck was excellent. Haven't found one with crepe as good as the one here... for those who have tried Lei Garden's in Singapore, you will know We had... More 

Helpful?
Thank Bryan C
Singapore, Singapore
1 review
Reviewed 2 days ago NEW

Overall a very dirty place. There were lots of flies everywhere. And the rooms were smelly. Room 81 and 84. Especially the smelly toilets. The air con were down and the ceiling fans is noisy. The rooms is too dim and unpleasant to the eyes. The TV remote feels dirty. The bed sheets is dusty and dirty. There were cockcroaches... More 

Review collected in partnership with this hotel

Helpful?
Thank teckjinnw
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear teckjinnw, Thank you for taking the time to provide us with your feedback following your stay. I was disappointed to read your overall experience not being positive, and rest assured we will have detailed look on how to improve this for you and other guests. I do hope you will give us an opportunity to redeem ourselves in your... More 

Petaling Jaya
1 review
Reviewed 2 days ago NEW

Room leaking when rained heavily. Poor WIFI & TV connection & choices of channels. Lots of flies & saw a rat, very unappetizing & unhygienic. No dinner buffet available & I already paid in advance. Thankfully staff was friendly.

Review collected in partnership with this hotel

Helpful?
Thank EF2223
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear EF2223, Thank you for your review, though obviously I would have wished for a more positive one following your visit, on behalf of the team I apologize for any inconveniences experienced. Rest assured we have all measures in place to manage pests, including a comprehensive pest management agreement, as such we will review in detail how improvements can be... More 

PJ
Level Contributor
3 reviews
Reviewed 3 days ago NEW via mobile

One night stay. Plus and minus points. It is very nicely done and well kept. Family chalet is spacious and beautiful. Love the bicycles!! But the kids cabin is too far. The beach is not for sand play or swimming. And Perahu restaurant is too ridiculously expensive even for a 5 star hotel. The food was not that worth the... More 

Helpful?
Thank J M
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Overall is nice stay. Relax and calm. Nice beachside and varieties activities. But check in service need to improve and shall implement the ticketing system avoid waiting in long queue during check in on peak season. Breakfast also need to improve.

Review collected in partnership with this hotel

Helpful?
Thank joeycheng
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Joeycheng, Thank you for your feedback following your stay, and I noted your request to improve on speed of check-in as well as breakfast quality. We will certainly share this with the teams for improvement. For the speed of check-in, we are presently reviewing the facilities and upgrading those to meet peak demand, we hope to be able to... More 

Shah Alam, Malaysia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

26/11/16 Saturday Check In - check in was such a painful experience. I expected it to be bad but it was beyond bad. We arrived at 2.45pm and only managed to check in around 4.15pm. Having paid so much money to stay in this hotel, and being a 5 star hotel, I would expect the service to be much faster.... More 

Helpful?
1 Thank michelle-nichi
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear michelle-nichi, Thank you for your elaborate review following your stay, describing some of your good experiences as well as some of the areas where you felt we can improve. Both will be used positively where possible either to encourage the team, or to discuss ways to improve. We do hope you will visit us again in the future for... More 

Penang Island, Malaysia
1 review
Reviewed 5 days ago NEW

Although food is decent, there are plenty of housefly present and landing on food spread. The bicycle that are available for use are usable but mostly problematic. Staff are friendly and helpful. Wi-Fi is only free for small amount of data, prepare to pay or not use Wi-Fi at all.

Review collected in partnership with this hotel

Helpful?
Thank Kim Sem C
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear Kim Sem C, Thank you for your review following your stay, we have noted some of your improvement suggestions and will certainly include this in our review for future. Rest assured pest management is high on our agenda, though being in a rural area makes this at times, and in particular at this moment considering the high level of... More 

Kuala Lumpur
1 review
Reviewed 5 days ago NEW

a good place to rest and relax except there are too many flies flying around and very irritated when we having our breakfast in the restaurant. nice pool for children but the sea is very dirty. the room is comfortable

Review collected in partnership with this hotel

Helpful?
Thank adelinel95
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear adelinel95, Thank you for providing us with your thoughts following your stay as part of your company family day. I noted overall your satisfaction, rest assured we will continue to look for ways to manage the flies at the resort, something made more difficult during current rainy season. We hope you will visit us again in the near future... More 

Petaling Jaya
1 review
Reviewed 5 days ago NEW

Car park quite far, have to wait for hotel van under big sun. When check in you have to stand there for so long because of long queue. After check in another long queue for buggy to hotel room. When we reached hotel room, found out there were another hotel guest in the room. We were waited so long outside... More 

Review collected in partnership with this hotel

Helpful?
Thank siewhoonTeh
ErwinV, General Manager at AVANI Sepang Goldcoast Resort, responded to this review

Dear siewhoonTeh, Thank you very much for your review, though as per your rating we certainly have not been able to meet your expectations during your stay, on behalf of the Management and Team of the Resort I would like to apologize for any mentioned lapses of service / product during your visit. assigning the wrong room obviously is a... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
AVANI Sepang Goldcoast Resort stretches out from the Sepang coastline, almost a kilometer into the sheltered waters of the Straits of Malacca with 392 luxuriously appointed over water villas that shape a palm tree. This new upscale resort offers guests a wide range of sports and entertainment activities as well as great food & beverage outlet selection. Located in the district of Sepang, in the southern part of the state of Selangor, AVANI Sepang Goldcoast Resort is a short 35 minute drive from Kuala Lumpur International Airport. The resort is also conveniently located close to the Sepang International Circuit - home to the Malaysian leg of the F1 race. Inspired by Polynesian and Maldivian architecture, blended with contemporary Malaysian interior design, each over water villa showcases a range of features that will ensure you take full advantage of the relaxed comfort, knowing we have the details covered. ... more   less 

Additional Information about AVANI Sepang Goldcoast Resort

Address: Sepang Goldcoast, No. 67 | Jalan Pantai Bagan Lalang, Sepang 43950, Malaysia (Formerly Golden Palm Tree Iconic Resort & Spa )
Location: Malaysia > Selangor > Sepang District > Sepang
Price Range: $99 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AVANI Sepang Goldcoast Resort 5*
Number of rooms: 392
Reservation Options:
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Also Known As:
Golden Palm Tree Iconic Resort And Spa
Golden Palm Tree Iconic Hotel Sepang
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Questions & Answers

Here's what travelers have asked, with answers from AVANI Sepang Goldcoast Resort staff and other travelers.
128 questions
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See all questions (128)

Questions? Get answers from AVANI Sepang Goldcoast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fronds (rows) no.4, 5 or 6 which are furthest out to the sea would be more interesting.”
  • Most beautiful sunrise from the chalet above water.
  • Chalets above water
 of 5 bubbles Dannykhoo, 1 week ago | Read review
“Avoid while its not to late”
 of 5 bubbles Azackzul, 1 week ago | Read review
“Recommend getting a room on the outer trunks 7-9. Better views of the sunset.”
 of 5 bubbles lisatchi86, 2 weeks ago | Read review
“The Family villa is the ducks-nuts.”
  • So nice to wake up to this
  • Oh, I did a good bit of writing here. Such a great place to chill out.
  • Great sunrises
  • At low tide the silty ocean bed is visible. And I didn't mind one bit.
 of 5 bubbles 361scottk, 3 weeks ago | Read review
“Room near pool”
 of 5 bubbles adambX1942AR, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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