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One World Hotel

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1,039 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Reviewed January 4, 2015 via mobile

I checked in just yesterday and it says 280ringgit per night for one room. And just by today the reception called to the room and says that he made mistake that the room should be 480ringgit and we need to made payment by today. Then when we go breakfast the waitress took our food plate BEFORE we finish eating and...

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Helpful?
5Thank Todd C
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your insights in regards to your recent visit. It always hits us hard to hear that we did not managed to meet guest's expectations. Please accept our sincere apologies for not having provided you the level of service that is expected and be rest assured that these...

Singapore, Singapore
Reviewed January 1, 2015

Good location for shopping and meeting friends to attend nearby wedding dinner. Overall helpful staff and service. Room seemed a little dated and bed not as comfortable as previous stay. Great breakfast and beautifully decorated for Christmas

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Helpful?
Thank OneSandyH
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for your commendation on our hotel’s strategic location, food and beverages selection in our coffee house and attentive service. We are pleased to share that we have commenced our guestroom renovation project which will progress until middle of this year for a full completion and we look forward to welcome you back to...

austin
Reviewed December 30, 2014

Booked an executive deluxe for a night at One world hotel based on the review of the hotel. On 28th December 2014, Reached hotel by 1.30pm, but was told by the front office personal checked in time is at 3pm!! Not like any other hotel, usual check in time is at 2pm.. We were told to wait at the lobby...

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Helpful?
1Thank adisah71
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are sorry to learn of your less than satisfactory stay with us on this occasion and disheartened for not being able to meet your expectations. Our check in time is stated as 3pm and while we try our best to accommodate for earlier check ins, we certainly must have the rooms ready by 3pm. We truly...

Singapore, Singapore
Reviewed December 29, 2014

We booked the Junior Suite Room while on 4D3N stay in KL. The hotel is conveniently located next to One Utama Shopping Mall, the world 4th largest mall according to CNN. If you drive, there is a complimentary parking in the section allocated for hotel guests. You will need to pay if you park at the office tower or at...

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Helpful?
Thank KM_SGP
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your constructive feedback via Tripadvisor. We are glad that you enjoyed your stay despite the shortfall mentioned on this occasion. Our apologies for the negative impression reflected on the service provided during your stay with us. Rest assured that we will look into the issues highlighted to improve...

Reviewed December 28, 2014

Front Desk assign deluxe room instead of Executive Deluxe as promised. Smell Kerosene and Carpet Glue thro ventilation. Awaiting 30 minutes for maintenance. Yes, 30 minutes for hotel staff to reach 11th floor by elevator !!! Reassigned to 17 floor, this time, Executive deluxe as promised. Perfect. Need to mentioned Ms Aini from OneTouch centre. She was so helpless when...

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Helpful?
Thank CAJEN008
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us. We sincerely regret to note of your less than satisfactory stay and your observations on our staff service. Please accept our sincere apologies for the negative impression reflected on this occasion as we truly regret that we did not meet your expectations. Kindly be rest assured that every effort will be...

Selangor, Malaysia
Reviewed December 28, 2014

For the past 2 months we have checked in 3 times 22/11/14 - 25/11/14, 14/12/14 - 17/12/14 & 26/12/14 - 29/12/14 into this hotel. This I believe speaks volumes about the services provided by the the hotel, though I must note that all our stays are in the junior suite (it certainly worth paying the extra) . At this point,...

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Helpful?
1Thank Carmenvince
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for your loyal support towards our hotel and for taking the time to share your experiences with the readers of Tripadvisor. We are delighted to note of your wonderful stay with us and it brings a smile to our faces when we read this. Your compliments on the Peridot's team is a testimony...

Singapore, Singapore
Reviewed December 27, 2014

Room looks okay but the mattress does not like my back. I think it safe to stick will local foods when doing in room dining. Too many leftovers for breakfast. Staff ok. Taxi service ok. Big mall to shop.

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1Thank Bobcats2014
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for your short and simple review! We look forward to welcome you and your family back for another memorable stay. Should you require assistance in arranging for your next stay, we are more than happy to assist. Until then, take care and have a Happy New Year!

Singapore, Singapore
Reviewed December 24, 2014 via mobile

This hotel has everything you can ask for. Good rooms, excellent service, excellent breakfast spread and just a door away to a great huge shopping mall! Kids enjoyed it there. We stayed at the Junior Suite which had a special offer rate on weekends. This 5-Star hotel is easily accessible by taxi or private transport.

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Helpful?
Thank abodance
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay at One World Hotel. It is a pleasure to learn that you and your family had marvelous time with us on this occasion. We sincerely look forward to welcoming you and your family back in the future, where you may be assured of our best possible attention at all times. Until...

WEST CHESTER
Reviewed December 24, 2014

Very clean and top of the line amenities, great service, very good price, and convenient to shopping. The breakfast bar is unbelievably large with stations of food from Japan, China, Continental, Malaysia, and India. The fruit juice choices were unique and fantastic. You need half hr tour of breakfast buffet. I will definitely choose this hotel for my next visit....

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Helpful?
Thank jaga-sanchari
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for a glowing endorsement on our hotel’s facilities and location. It was our pleasure to welcome you and a privilege to be of service to you. We are delighted that note that we have met your expectations and will be sure to share your compliments with the team and thank them for their...

Singapore, Singapore
Reviewed December 22, 2014

Hotel is 5 star. However, on our first day of checking-in, the tv channels were down. In fact, the entire hotel was having problems accessing tv. It took almost the whole day to get it rectified. That was the only setback during my 3D2N stay there for the purpose of our visit to Kidzania. The remaining days was awesome. I...

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Helpful?
Thank iszai
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for taking some time off to share with us your recent experience via Tripadvisor. We are truly glad to know that overall, you and your family enjoyed the One World experience despite the shortfall which you have mentioned. It is our pleasure to serve you and we look forward to your next visit. All the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $99 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Asiatravel.com Holdings and Agoda so you can book your One World Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travelers have asked, with answers from One World Hotel staff and other travelers.
6 questions
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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the corner room for privacy”
 of 5 bubbles Skattierin, 1 week ago | Read review
“if you choose the luxurious one the key is the space in the room & the view. I stayed at 18th floor coz I love both of it.”
 of 5 bubbles mollyv243, 1 week ago | Read review
“ask for corner rooms if you want total privacy. we stayed in 615”
 of 5 bubbles JohanAmilin, 2 weeks ago | Read review
“The suites are very affordable.”
 of 5 bubbles KLbizTraveller, 4 weeks ago | Read review
“Ask for east-facing as west-facing is warm in the afternoon.”
 of 5 bubbles sink0kl, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question