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The Villas at Sunway Resort Hotel & Spa

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The Villas at Sunway Resort Hotel & Spa
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66 Reviews from our TripAdvisor Community

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Showing 56: English reviews
1 review
4 of 5 stars Reviewed 4 weeks ago

Quite and nice place. No need go out all everything in same area or nearby...no hassle to travel far as we bring kids especially small kids... Oh yes !Due to this first time we book this accomodation at here. we didn't know about the scurity system , we being spend some time go up and down hang at 19 floor/G... More 

Helpful?
Thank Pang C
SRHS_FO, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear Pang C, Thank you for choosing to stay with us. We are delighted to learn about your wonderful staying experience with us and we hope to welcome you once again. Wishing you a pleasant week ahead. Best Regards, Jerry Gan General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 7, 2016

I booked my stay at this villa as a short honeymoon stay for my newly wedded wife, on the very night of my wedding itself.The plan was to have a wonderful wedding night. To my disgust upon arrival late in the evening there was a rave party going on in Sunway Lagoon, located right next to the Sunway VIllas. Techno... More 

Helpful?
1 Thank Leong C
SRHS_FO, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear Leong C, Thank you for staying with us. Please accept our sincere apologies for the inconvenience caused during your stay. We take note on area of improvements and will continue to work on it. We would really appreciate if you could write a line or two to describe about what you had experienced to our team at mtguestrelations@sunwayhotels.com so... More 

1 review
3 of 5 stars Reviewed May 30, 2016 via mobile

It's a nice place. Every thing next to me, it's like a small city no need to go out. There are many places to visit in same area. some housekeepers stole my Adidas new shoes & my original Samsung charger so be careful about your stuff.

Helpful?
Thank Shaker S
SRHS_FO, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear Shaker S, Thank you for your valuable feedback and we take note on the areas for improvement while we further investigate on this matter. Please accept our sincere apologise for the unpleasant experience you had with us. We would really appreciate if you could drop us an email mtguestrelations@sunwayhotels.com, so we able to connect with you directly. We do... More 

Jeddah
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 11, 2016 via mobile

The location is perfect for those who wants to visit the water park. The staff are friendly professional very helpful and always smiling. Over priced hotel if I visit sunway again I'll defiantly stay in the hotel not the villas. Tiny pool. Small bed and not comfortable.

Helpful?
Thank Ali A
SRHS_FO, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear Ali A, Thank you for choosing to stay with us. We thank you for your valuable feedback and we take note on the areas for improvement. Please accept our sincere apologies for the dissatisfaction experience you had with us. We do hope that we will be able to welcome you again to ensure you have a wonderful stay with... More 

1 review
5 of 5 stars Reviewed April 22, 2016 via mobile

I enjoyed my honeymoon stay with my wife, great location for a quiet stay and privacy and of course the very helpful staff. The private pool is amazing, and gives you the opportunity to take a swim late night or even early morning. The place has great Arab cuisine which is delicious.

Helpful?
Thank Mohammed A
SRHS_FO, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear Mohammed, Thank you for choosing to stay in The Villa at Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best regards, Jerry Gan General Manager More 

1 review
5 of 5 stars Reviewed April 22, 2016 via mobile

It was just 2 days we stay but sweet. Beautiful greens surrounding with cold pool. Local breakfast was just nice for two. Friendly staff during cocktail were superb. Thankyou linda.we will surely come back.

Helpful?
Thank Hemarubini T
SRHS_FO, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear Hemarubini, Thank you for choosing to stay in The Villa at Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best regards, Jerry Gan General Manager More 

Level Contributor
1 review
5 of 5 stars Reviewed December 8, 2015 via mobile

Everything is perfect, total privacy, very close to the mall, very good staff treatment , very good breakfast,need to spray tge room for buggs from time to tume due to weather and trees, definitely coming back again.

Helpful?
Thank obiwan k
SRHS_FO, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear obiwan k, Thank you for your review and I hope you enjoy your stay. I am sorry for any inconvenience caused. We take note on the issues mentioned and we will continue to improve our services. We do hope that we will be able to welcome you again to ensure you have a wonderful stay with us in the... More 

Petaling Jaya, Malaysia
1 review
5 of 5 stars Reviewed October 25, 2015

We came back after 4 months, 1st was before Ramadhan (June 2015) and the latest was last Saturday (24th Oct 2015). We really love the private pool (though a bit small) and also very impressed with the good customer service (especially the personal butler). The breakfast was good too! We only have 2 complaints - beware of mosquitoes when you... More 

Helpful?
Thank Salinawati S
Gan_Jerry, General Manager at The Villas at Sunway Resort Hotel & Spa, responded to this review

Dear Salinawati S, It’s a pleasure to welcome you back and I am delighted to hear that you had a fantastic stay with us once again. Thank you for your loyalty towards the hotel and we look forward to your return soon! Best regards, Jerry Gan General Manager More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2015 via mobile

We got a complimentary weekend stay from Sunway after we held our wedding at Sunway Resort. From the moment we checked in at the lobby, we were treated like royalties. There's complimentary welcome drink at the lounge, a special car to fetch us from the lobby to the villas, the room was decorated with rose petals and a bottle of... More 

Helpful?
Thank YYee86
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015 via mobile

My husband and I decided to have a short romantic retreat for our 2nd wedding anniversary and thus booked a room at The Villas. We were both so pleased and amazed at the services that the resort had provided. The room and decorations were absolutely lovely! The pool was just nice and cool for a dip in this sunny weather.... More 

Helpful?
Thank 717erind
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Villas at Sunway Resort Hotel & Spa is a peacefully secluded retreat dedicated to pleasure and serenity. Nestled within 800 acres of tropical gardens, these 17 Asian-styled luxury villas comes with a private infinity-edge plunge pool, sunken bathtub and rain shower, leafy balcony and numerous other facilities. It is driven by a philosophy of extending tailor-made individualised service including around-the-clock butler service. Just adjacent to The Villas is the resort's award-winning Mandara Spa. ... more   less 

Additional Information about The Villas at Sunway Resort Hotel & Spa

Address: Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $434 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Villas at Sunway Resort Hotel & Spa 4.5*
Number of rooms: 17
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Also Known As:
The Villas At Sunway Lagoon Hotel Petaling Jaya
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