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1/28/2018 1/29/2018
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    Sunway Pyramid Hotel

    Persiaran Lagoon | Bandar Sunway, Petaling Jaya 47500, Malaysia
    011 60 3-7492 8000
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    1/28/2018 1/29/2018
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    $157
    $153
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    Traveler (570)
    Room & Suite (158)
    Dining (152)
    Overview
    • Excellent25%
    • Very good41%
    • Average22%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “shopping mall” (183 reviews)
    “theme park” (124 reviews)
    “sunway pyramid” (103 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,424)
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    1 - 5 of 1,346 reviews

    Reviewed 4 days ago via mobile

    Used this hotel for business. It was way past the check in time so I expect to be served pretty quickly, as there wasn’t much people in line. However, I waited for 1 hour just to check in and get the keys to the room....More

    Thank pcnatvic
    Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 4 days ago

    Dear pcnatvic We appreciate your feedback from your recent experience and stay at Sunway Pyramid Hotel. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This is...More

    Hotel's Favorite
    Reviewed February 24, 2017

    The rooms are newly renovated with great furnishings. The workmanship to the rooms are top quality. The hotel is connected to the shopping centre, which is very convenient and has a wide range of shops, from high end to affordable stores. Breakfast was plentiful with...More

    Review collected in partnership with this hotel
    Thank Jot88
    Response from sunway2016, General Manager at Sunway Pyramid HotelResponded April 3, 2017

    Dear Jot88, Thank you very much for your kind review! We appreciate you for detailing your staying experience with us. We hope you enjoyed the facilities, services as well as the breakfast we prepared during your stay with us. We look forward to seeing you...More

    Reviewed 1 week ago

    Very convenience, comfortable, welcoming and clean. If you plan to go to Sunway Lagoon Park here is the place to stay bcos it is very near you just walk down the stair outside the hotel and shopping Mall is in the same building as well....More

    Review collected in partnership with this hotel
    Thank NurulBatrisyia
    Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 5 days ago

    Dear NurulBatrisyia Thank you for your recent stay and review of Sunway Pyramid Hotel. We're pleased that you were able to enjoy the many facilities, amenities and services. The hotel's direct connection to the mall and theme park definitely provide the convenience to all our...More

    Reviewed 1 week ago

    Room was fine, easy access to theme parks and shopping mall. I was disappointed to pay for quality of breakfast!! Worth more like a 1-2 star ratings hotel. Years of experience doing this with big crowds should make them better at this. Worst spread ever...More

    Thank SuzeLita75
    Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 5 days ago

    Dear SuzeLita75 We appreciate your feedback from your recent experience and stay at Sunway Pyramid Hotel. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This is...More

    Reviewed 1 week ago

    This hotel is worthwhile if you want to get to the lagoon water and amusement park early, but that comes at a high premium. The check-in was slow and hence we waited over 2 hours for a room. The room was basic but very clean....More

    Thank Riaz P
    Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 1 week ago

    Dear Riaz P We appreciate your feedback from your recent experience and stay at Sunway Pyramid Hotel. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $71 - $148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Petaling Jaya
    • #6 Luxury Hotel in Petaling Jaya
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 564
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Priceline and HotelQuickly so you can book your Sunway Pyramid Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Selangor >
    • Petaling District >
    • Petaling Jaya
    • Also Known As
    • Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya ,
    • Pyramid Hotel At Sunway Lagoon
    Add Photo Photos
    Traveler (570)
    Room & Suite (158)
    Dining (152)
    Pool & Beach (63)
    Hotel & Grounds (372)
    Bathroom (30)
    Family and Play Areas (7)
    Business Center & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 50 hotels in Petaling Jaya
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    Nearby Restaurants
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    Nearby Attractions
    Sunway Pyramid Shopping Mall
    873 reviews
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    2,732 reviews
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    Ask a question
    Questions & Answers
    Celeste Y
    January 1, 2018|
    Answer
    Response from Wise Z | Reviewed this property |
    This hotel is offer free parking for hotel guest just proceed to concierge counter. Thanks
    1
    Vote
    Kelvin T
    December 9, 2017|
    Answer
    Response from SRHSGMO | Property representative |
    Using the hotel’s Metro taxi will cost RM159 nett (Innova) from the hotel to KLIA.
    0
    Votes
    nurj87
    December 8, 2017|
    AnswerShow all 8 answers
    Response from Edward I | Reviewed this property |
    The hotel will ask for a deposit at check in. usually 200 MR. If you have prepaid and do not intend to get room service or charge anything to the room tell them so and try to get the deposit waived.
    1
    Vote
    Room Tips
    "Skipped buffet breakfast for a better room deal, so lousy!"
    Read review
    "Higher the better for good views of the city or park"
    Read review
    "satisfied but start looking a bit tired. Clothes line was broken. Good room service Good concierge service"
    Read review
    "comfort bed, clean room"
    Read review
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