TH Hotel Kelana Jaya
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About
4.0
#16 of 53 hotels in Petaling JayaLocation
4.0
Rooms
5.0
Value
4.7
Cleanliness
3.0
Service
4.6
Sleep Quality
5.0
See why so many travelers make TH Hotel Kelana Jaya their hotel of choice when visiting Petaling Jaya. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. The rooms offer air conditioning, a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. TH Hotel Kelana Jaya features a 24 hour front desk, a concierge, and room service. In addition, as a valued TH Hotel Kelana Jaya guest, you can enjoy an on-site restaurant, our very own TaHa Cafe. Guests arriving by vehicle have access to complimentary parking. If you like crab, TH Hotel Kelana Jaya is conveniently located near Fatty Crab Restaurant, Fresh Unique Seafood 23, and Pantai Seafood Restaurant, which are known for serving local favorite. If you are interested in exploring Petaling Jaya, check out one of the art galleries, such as Shalini Ganendra Fine Art and Minut Init Art Social. At TH Hotel Kelana Jaya, your comfort and satisfaction come first, and we look forward to welcoming you to Petaling Jaya.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Banquet room
Secured parking
Wifi
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Minibar
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Quaint
Languages Spoken
English, Malay
Location
Jalan Ss 6/1, Petaling Jaya 47301 Malaysia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Kuala Lumpur Intl Airport
26 mi•
See all flights
Sultan Abdul Aziz Shah Airport
4.3 mi•
See all flights
Kelana Jaya
18 min•Kuala Lumpur Rapid KL
Rental Cars
77 Restaurants
within 0.75 miles
18Reviews0Q+A2Room tips
Reviews
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Detailed Reviews
Although the furniture looks old, but room are very clean and spacious. I love the shower. The staffs from the front desk to the cleaner they are very friendly and helpful and always have a warm smile on their faces. And of course, the hotel is attach with the masjid, very convenience. The surrounding very calm and quite which is good for a couple with a baby. Or someone that really need a place that can rest a piece of mind. No wow factor, but it was a great place to stay.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded Jan 23, 2022
Dear Maria M, Thank so much for your review and a full rating for TH Hotel Kelana Jaya. We are happy to note that you have enjoyed your recent stay. I will be sure to share all your comments with our team in which I am very sure they will be happy to hear. Looking forward for your return in the future, till then stay safe. Regards Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I book this hotel for my school trip. 9 rooms for 30 students. The room was just nice with the price. It is an old hotel (Dont expect too much about the condition). But everything inside the rooms work well. The airconds were ok. The water pressure inside the toilet were very strong. I love my shower time the most. The breakfast menu also were pretty good and the taste were also just nice. The staffs are also nice. Overall, this hotel is really good if you are just want to find a place to sleep, rest and eat with cheap price.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded Jan 29, 2023
Dear TaufiqDesa91, Thank you for sharing your group recent stay experience with us. I am pleased to note that all was functioning in our rooms, with great buffet breakfast at TaHa coffee house, a good sleep experience at an affordable pricing. All your compliments on the team’s services will be shared with them. Your comments mean a lot to us all and we certainly look forward to welcome you back in the near future. Regards, Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We organised a residential program, for 35 days attended by about 40 pax. Must say, the hotel exceeds our initial expectation. Hotel staff, from the top management right to the cleaners were friendly and helpful. They were particularly accomodative in trying to meet our specific needs. Kudos to all.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded May 23, 2022
Dear 256abdu, Thank you for taking the time to post your review on TripAdvisor. We are truly pleased that you and your group enjoyed your recent stay. My team and I truly look forward to welcoming you back for another great experience. Regards, Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room kind of giving a 90's vibe, all the mosaic and vintage furnish, but in room 304 the toilet in the bathroom has a leakage. It bring unpleasent odor. I hope the management can develop and improve for the sake of others.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded May 11, 2023
Dear Travel45387217364, Thank you for sharing your feedback on your recent stay with us and I am disappointed to read your comments on the room. We sincerely apologies for the substandard room and it is a pity you did not highlight this during your stay so that we could have taken the appropriate corrective actions. We appreciate your feedback & support and do hope that we may have the pleasure of welcoming you back in the future to show you our commitment of hospitality. Regards, Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good preparation done by TH Hotel staff. Easy to contact and discuss if we any issues on our preparations for the courses. Manager ini duty always discudd with me regarding the rooms and our class room.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded Jan 29, 2023
Dear Kassim54, Thank you for taking the time to relay your comments on TripAdvisor. I appreciate you choosing us as your preferred meeting venue. I will be sure to share your feedback with our team. We look forward to host you again for another memorable event. Regards, Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in the middle of sourcing a place to be set as our temporary home. For which to chauffeur my eldest daughter for her newly appointed job in Bandar Utama. Some thirty minutes away from the premise.
During the weekend, i should attend my reunion gathering in Port Dickson which is two hours away. Since the rest of my family won't join me, I have to rest them as secured and calm atmosphere.
TH Hotel Kelana Jaya was the right answer for my needs. Even though it may not fulfill all the extravaganza, but it serves me right. It deserves the 3 stars.
The room is spacious enough for my needs and wants. Clean and easy to be inside. The basic amenities was enough provided. The food at the cafe was as good as it perceived. Not to mention anything to shout about. It's just there. We are ended being full, no doubt.
The prices was something between easy and affordable. But most importantly, I could easily ask any favors from the front office and the food cafe. They will try to make it possible and convenient.
Staying was easy and predictable. Surrounded by people who are readily to make sure you are welcome.
During the weekend, i should attend my reunion gathering in Port Dickson which is two hours away. Since the rest of my family won't join me, I have to rest them as secured and calm atmosphere.
TH Hotel Kelana Jaya was the right answer for my needs. Even though it may not fulfill all the extravaganza, but it serves me right. It deserves the 3 stars.
The room is spacious enough for my needs and wants. Clean and easy to be inside. The basic amenities was enough provided. The food at the cafe was as good as it perceived. Not to mention anything to shout about. It's just there. We are ended being full, no doubt.
The prices was something between easy and affordable. But most importantly, I could easily ask any favors from the front office and the food cafe. They will try to make it possible and convenient.
Staying was easy and predictable. Surrounded by people who are readily to make sure you are welcome.
Read more
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded Feb 19, 2023
Dear nordindaud, I am delighted to read your great review on your recent stay with us here at TH Hotel Kelana Jaya. Thank you for highlighting our room, cafe and also our teams efficiency during this time. It is always good to read when team members are recognized and I will share your positive feedback with them. We look forward for your return with another memorable experience! Regards, Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best service and everything perfect. Starting from room, lobby, and restaurant very welcoming customer. Will repeat if have a chance to come again. Hence,!Keep promote so that the outsider know there is great tabung haji hotel here.
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Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded Jun 15, 2023
Relax31939212219, Thank you for your positive review on TripAdvisor. We are delighted to note that your group stay with us at TH Hotel Kelana Jaya was pleasant & perfect. It was a pleasure to provide great service to our regular guest, like yourself. We look for forward for your return to another memorable experience. Regards, Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Layanan dari staff amat memuakan. Fast action when we complain about facilities.(tv)
Surprisingly makanan di cafe sangat sedap dan murah. Parking pun mudah. Will stay again in this hotel for next visit.
Surprisingly makanan di cafe sangat sedap dan murah. Parking pun mudah. Will stay again in this hotel for next visit.
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Date of stay: December 2022
Value
Location
Service
Room Tip:Â Comfortable yet cheap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nazrul Nasihin, General Manager at TH Hotel Kelana Jaya
Responded Dec 22, 2022
Dear Traveler24283017194, We are delighted to read your great review on your recent stay with us here at TH Hotel Kelana Jaya. Thank you for mentioning on our food served at TaHa Cafe. Our culinary team will be happy to hear your feedback. We also took note on the poor TV reception upon your arrival. The Rooms Division team has been brief to ensure all facilities are double checked prior to any arrival. We apologies for the inconvenience caused. We look forward to welcome you back again in the future. Regards, Nazrul Nasihin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Being a guest of the TH Hotel Kelana Jaya, I wrote this review to give my overall feedback on my 3 days, 2 nights stay (11 April - 13 April 2014) at the TH hotel Kelana Jaya. The 3 rooms booked for my family's stay were the "Supreme" rooms which included 2 single beds, one toilet, one kitchen cabinet and one TV on a long table.
1. Allow me to highlight the fact that during the course of my stay, water supply to the entire hotel was cut off entirely. Having no clean water at all, my family faced extreme difficulty trying to bathe and keep clean. This problem was greatly exacerbated by the fact that on the 12th and 13th of April, my whole family of 10 people needed to attend a wedding ceremony. Several family members attended the wedding ceremony unclean and unkempt, which we felt was very disrespectful to the bride, groom and the host.
1.1 As there is no water in the hotel rooms, the toilets could not be flushed. This resulted in pungent smells being emanated from the rooms. Dishes and articles could not be washed, and request for extra towels to accommodate every family member were not fulfilled by the hotel staff.
1.2 For TH Hotel to not have a contingency plan, such as water rations, for this type of situations is appalling. It is also unacceptable for the hotel staff to be telling us to pay extra money for the water that we should have gotten given that we have already paid the hotel's accommodation fees.
2. The next issue is the lack of Wi-Fi in the hotel rooms. There is no Wi-Fi access in the hotel rooms despite the hotel posters and booklets advertising so. Connection to the "LTH-Hotspot" and "TAHA-WiFi" servers would always end up being unsuccessful, with messages such as 'Authentication problems' being reported on devices. As a result, I could not access the internet to communicate with my contacts or do my business at all.
3. The next issue is the facilities in the hotel room itself. The air-conditioners in all of the hotel rooms leak water from time to time, resulting in the carpeted floor at the side of the bed being extremely wet. The standing lamp in one of the room did not work, as it did not light up despite being plugged into the power socket.
4. The next issue is the absence of food in TH Hotel. The Kelana lounge did not serve breakfast, lunch or dinner at all during the course of my stay. In fact, no food was served at all. When approached about this matter, the hotel staff working at the Kelana Lounge informed us that due to the water being cut off, the dishes could not be washed and as such, the food could not be served. This reasoning is very disturbing, as this would indicate that TH Hotel has no snacks, packed foods or food rations prepared at all, and any food served there must be on a plate.
I hope that the TH Hotel would take this feedback into consideration very seriously. It is demeaning to have a hotel experience of this kind, especially when every one of my family members had looked forward to having a nice holiday trip in Malaysia. I hope that with this feedback, TH Hotel would rectify all the problems listed above and have proper backup plans in place, in case another situation like this happens in the future.
1. Allow me to highlight the fact that during the course of my stay, water supply to the entire hotel was cut off entirely. Having no clean water at all, my family faced extreme difficulty trying to bathe and keep clean. This problem was greatly exacerbated by the fact that on the 12th and 13th of April, my whole family of 10 people needed to attend a wedding ceremony. Several family members attended the wedding ceremony unclean and unkempt, which we felt was very disrespectful to the bride, groom and the host.
1.1 As there is no water in the hotel rooms, the toilets could not be flushed. This resulted in pungent smells being emanated from the rooms. Dishes and articles could not be washed, and request for extra towels to accommodate every family member were not fulfilled by the hotel staff.
1.2 For TH Hotel to not have a contingency plan, such as water rations, for this type of situations is appalling. It is also unacceptable for the hotel staff to be telling us to pay extra money for the water that we should have gotten given that we have already paid the hotel's accommodation fees.
2. The next issue is the lack of Wi-Fi in the hotel rooms. There is no Wi-Fi access in the hotel rooms despite the hotel posters and booklets advertising so. Connection to the "LTH-Hotspot" and "TAHA-WiFi" servers would always end up being unsuccessful, with messages such as 'Authentication problems' being reported on devices. As a result, I could not access the internet to communicate with my contacts or do my business at all.
3. The next issue is the facilities in the hotel room itself. The air-conditioners in all of the hotel rooms leak water from time to time, resulting in the carpeted floor at the side of the bed being extremely wet. The standing lamp in one of the room did not work, as it did not light up despite being plugged into the power socket.
4. The next issue is the absence of food in TH Hotel. The Kelana lounge did not serve breakfast, lunch or dinner at all during the course of my stay. In fact, no food was served at all. When approached about this matter, the hotel staff working at the Kelana Lounge informed us that due to the water being cut off, the dishes could not be washed and as such, the food could not be served. This reasoning is very disturbing, as this would indicate that TH Hotel has no snacks, packed foods or food rations prepared at all, and any food served there must be on a plate.
I hope that the TH Hotel would take this feedback into consideration very seriously. It is demeaning to have a hotel experience of this kind, especially when every one of my family members had looked forward to having a nice holiday trip in Malaysia. I hope that with this feedback, TH Hotel would rectify all the problems listed above and have proper backup plans in place, in case another situation like this happens in the future.
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Date of stay: April 2014Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from THHOTELKELANAJAYA, Manager at TH Hotel Kelana Jaya
Responded May 14, 2014
Dear Guest, Thank you for taking your time to acknowledge us about several issues pertaining to your inconvenient experience encountered during your stay at TH Hotel Kelana Jaya from 11 April-13 April 2014. Firstly, we would like to extend our sincere apology for the inconvenience caused but we will definitely take notes all the comments given. It was just very unfortunate that the time during your stay with us happened to be the period of water crisis in all areas of Selangor state, which has incurred problem to all industries which also affected our services in the Hotel. On the other note, please furnish us your contact details and your email so we can reach you officially. Once again, we truly regret for any inconvenience caused. Thank you and warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was primarily intended for the benefit of Malaysian Pilgrims visiting the Holy Cities of Mekah and Medina. Pilgrims would arrive from all over Malaysia to stay here for a couple of days before boarding the plane to the 2 cities. TH actuall means Tabung Haji. We only knew this when we were there. Initially it was only opened to the Muslim public during off-Peak Haj season but now being a Hotel its opened to everyone. The rooms are decent and clean its like any other hotel from the inside. And because it caters to Muslim pilgrims during the Haj season, there is an attached mosque to cater to their religious obligations . If you dont mind listening to the Azan (prayer calls) five times a day like I did then this is a good hotel to stay. Praying in this mosque in the morning reminds me of praying in the grand mosque in Mecca. Breakfast was simple, I chose alacarte which starts at around RM6 including coffee. Only shortcomning was it was located nside housing estate but this could be overcome using GPS. My GPS failed, so I have no choice but to use local transport like Taxi and LRT to commute to KL. I enjoyed my stay..
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Date of stay: January 2014Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â For Muslims, its good to choose rooms near the mosque. the corridors are connected to the mosque...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"For Muslims, its good to choose rooms near the mosque. the corridors are connected to the mosque at the 1st floor. For non-muslims, try to get a room facing away from the mosque, the Azan (call of prayers) could be a bit loud and may disturb your sleep.Parking is safe. sharing the premises with the Pilgrim's Board, the premises are guarded by regular Police 24/7."Read full review
PRICE RANGE
$28 - $32 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
77
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about TH Hotel Kelana Jaya
Which popular attractions are close to TH Hotel Kelana Jaya?
Nearby attractions include ESCAPE Petaling Jaya (0.6 miles), Paradigm Mall (0.5 miles), and Huskiss (0.7 miles).
What are some of the property amenities at TH Hotel Kelana Jaya?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at TH Hotel Kelana Jaya?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at TH Hotel Kelana Jaya?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at TH Hotel Kelana Jaya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to TH Hotel Kelana Jaya?
Conveniently located restaurants include On Seven Bistro, PJ’s Bar & Grill, and Asian Rice Pot.
Does TH Hotel Kelana Jaya have airport transportation?
Yes, TH Hotel Kelana Jaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Does TH Hotel Kelana Jaya offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at TH Hotel Kelana Jaya?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to TH Hotel Kelana Jaya?
Many travelers enjoy visiting Kuala Lumpur City Gallery (7.1 miles), Rumah Penghulu Abu Seman (8.6 miles), and Istana Negara (6.0 miles).