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Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
Eastin Hotel Kuala Lumpur
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496 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Malaysia
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at a 2-bedroom suite in early June. Reservation was made by my husband. Checked in on my husband’s birthday. A hotel executive staff was at the door, holding a birthday cake box, 15 minutes after we entered the room. It was a small rectangular carrot cake but it’s one of the best carrot cakes that we have had so... More 

Helpful?
Thank kkmint
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear kkmint Thank you for your review. I will be passing on this great review to our team especially to our Pastry Chef . We definitely look forward to welcoming you and your husband back to our hotel soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur More 

Lucerne, Switzerland
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean and comfortable rooms. Friendly and helpful staffs. Pre ordered breakfast for the wife - room service quality was great! Pool was decent, gym equip with basic amenities few in house dining options available Overall stay was great will come back for more

Helpful?
Thank William C
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear William C I am pleased to note that our services and facilities were to your satisfaction. It was indeed a pleasure having you stay with us and we look forward to welcoming you again back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur More 

korba
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The Hotel is located in a very peaceful location far away from the hustle bustle of Kuala Lumpur. I was there on a business trip and stayed in this hotel for 18 days. Staff is very professional. The restaurant guys are the best staff. Rooms are good and clean. House keeping is done quite religiously.The breakfast at the restaurant is... More 

Helpful?
Thank thomas_saju
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear thomas_saju Thank you for expressing your positive sentiments about our hotel & service . It will be our pleasure to have you stay with us again and the team & I look forward to your return visit . Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur More 

Melbourne, Australia
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our party of 4 (inc 2 children) stayed here for 2 nights in an Eastin Family Deluxe suite. I had initially booked one night and then had extended another night. However, on arrival, we were advised that only one night had been booked. They extended us but our room keys were not re-cut and didn't work the next day. So... More 

Helpful?
Thank JYML18
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear YML18 I would like to thank you for the detailed account of your stay as feedback such as yours is critical to the development of our service and delivery. I will definitely pass on your comments for improvement in the areas mentioned . We look forward to welcoming you again soon. Warm Regards Jane Suppiah Eastin Hotel Kuala Lumpur More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotel in PJ. The service is excellent, and the staffs are helpful and polite. The room is big, clean with good in-room facilities. The breakfast is one of the best for hotel in KL/PJ. I will definitely return for next trip.

Helpful?
Thank chle0ng
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear chle0ng I am delighted that you had such a wonderful stay and the team took good care of you . Thank you for such a positive review and we look forward to welcoming you back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur . More 

Dhaka City, Bangladesh
Level Contributor
236 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there few times.Its a pet hotel for the company I was working for, as our office was next door. Rooms are spacious, breakfast is good.As a hotel location little bit inconvenient as there are not much to do or even no small stores nearby. Service is first class.

Helpful?
Thank Abu T
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Abu T I am delighted to read your review and that you think our "service is first -class". I will be sure to share this review with our team and thank you for taking the time to post your review. We hope that you will visit us again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur More 

Penang Island, Malaysia
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Don't stay in room 716, the aircond sound really spoiled the good night sleep. Therefore, we went to complained this morning. Hope that they able to solve the problem but when we came back around 4pm today, the aircond noise still there & the room was not make up and replenish the mineral water. There's nothing i can say much... More 

Helpful?
Thank darrensoon
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear darrensoon Thank you for highlighting your experience during your recent stay with us . We apologize for the inconvenience caused . Our Engineering & Housekeeping departments have been asked to look into the issues raised and remedial action has been taken . We do hope this will not deter you for staying with us again . Should your travel... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The room was spacious with strong Wifi signals. Service from the staff was excellent and the buffet breakfast spread was great. Will definitely recommend the family room for families with young children.

Review collected in partnership with Amoma.com

Helpful?
Thank Chong P
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Chong P Thank you for your post and for choosing to stay at our hotel. We would like to thank you for giving us the thumbs-up in terms of service and food . I hope your travel plans bring you back to Kuala Lumpur at which time we look forward to welcoming you to the Eastin Kuala Lumpur .... More 

1 review
1 of 5 stars Reviewed June 13, 2016 via mobile

Stayed here a few times before and i never ordered any room service until this time when i stayed in Room 915. I'm sorry to say, in my years of staying at hotels and occasionally ordering room services, this is the worst room service i ever had. So bad that I'm awake at this hour to write a review immediately!... More 

Helpful?
Thank JOHNLIM S
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Mr JOHNLIM S Thank you for the feedback you have provided. This level of detail is important for us so we know how we can improve . I sincerely apologise for the inconvenience caused. Your comments have been shared with the relevant departments to ensure we consistently maintain our quality procedures and service standards. I do hope you will... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

We had a great room. It was recently furnished. A little out of the way but they had shuttle service only one draw back was the pick up for the shuttle ride was in the evening. So if you opt to go out in the morning be prepared to catch a cab back to the hotel. Great choices at breakfast.... More 

Helpful?
Thank karee5866
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear karee5866 Thank for such positive endorsement .We are delighted you were comfortable in our care and could take advantage of our facilities . We thank you for staying with us and we look forward to welcoming you again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $59 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Hotel Style:
#3 Business Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
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