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Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
Eastin Hotel Kuala Lumpur
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506 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel but improvement is needed on the front desk. We stayed in this hotel for 3 days 2 night on 8 and 9 August 2016, for business trip. The front desk staff was friendly however they are unable to allow us check in at 3pm which was ridiculous :( We believe the rooms were unavailable but the staff should... More 

Helpful?
Thank EvinLC
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Check in last minute,stayed here few times,rooms not ready until 315pm. Rooms big and comfortable,had in room service,the club sandwich is tasty. Front reception need to buck up on their service,it seems they been forced to work or smile, and customers need to say thank you to them,at times not sure wether the conversation is over or not. Lastly I... More 

Helpful?
Thank Farique S
1 review
5 of 5 stars Reviewed 1 week ago

Booked a room for two night with remarks Do Not Assign Connecting Door and Prefer King bed, when arrived was been given a twin room with interconnecting door, worse is the interconnecting door lock set are faulty it can be open by pull the knob from my room or push from other side. This is really seriously dangers, The staff... More 

Helpful?
Thank AH K
1 review
5 of 5 stars Reviewed 1 week ago via mobile

It is not often that one experiences such warmth and care in a five star property as we get during each and every stay at Eastin. The staff at the front desk are very welcoming and some are exceptional. The executive lounge is very calming. The service is outstanding and the hors d'oeuvres were something we would look forward to.... More 

Helpful?
Thank Klas E
Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful nice huge room, importantly clean and comfortable. Check-in is seamless with the friendly front desk staff. (thumbs-up) And not forgetting that selection filled international buffet breakfast. Within reach by a short taxi ride is the nearby One Utama Shopping Mall and conveniently about one hour bus ride to the airport.

Review collected in partnership with Amoma.com

Helpful?
Thank nitesup61
London, United Kingdom
Level Contributor
121 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second stay at this property, some years after the first. This is a hotel aimed at businessmen but perfectly acceptable for tourists too. As such there are free buses provided for the main office regions, as well as free shuttle transport to KL Sentral, KLCC and other tourist areas. Do bear in mind that these shuttles do get fully booked... More 

Helpful?
Thank Katman
Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The bellman at the entrance judge you by the car you arrive in. If the guest is in a luxury car, they will hasten to open the car doors, greet and welcome you to the hotel. Otherwise, they will ignore you and do not even greet you. If you are "lucky" enough to be greeted, it is without any smile... More 

Helpful?
2 Thank AnybodyNobody
Abu Dhabi, United Arab Emirates
Level Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for four nights there. First the location is in Petaling Jaya and it is away from tourist area. I stayed there for business trip and it is easy to catch a cab. They provide free shuttle service to the One Utama(a huge shopping mall). Second the room conditions are great. They have central A/C(some old hotels in KL... More 

Helpful?
Thank JerryNoh
Xiamen, China
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Eastin chain of hotels is definitely doing something right and wonderful. So far I have been blessed to stay in the Penang and PJ branches and I must say that the standard is the same where ever. The wonder thing is that there would be a Vino Vino outlet just around the corner where I can have my beers,... More 

Helpful?
Thank pharmaherb
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear pharmaherb Thank you for your gracious comments and for your positive endorsement of our brand's standards. We hope your travel plans bring you back our way soon & we all look forward to welcoming you back . Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur More 

Subang Jaya, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

I was welcomed by Faiq at the front office , super warm & friendly during my 1st stay, during my second time it was a excellent customer driven front office Jeeven whom remembered that I was staying at the hotel coz my mom is admitted in the nearby hospital and because of Jeeven Eastin will always be at my heart..kudos... More 

Review collected in partnership with Amoma.com

Helpful?
Thank PrinceszFionna
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear PrinceszFionna I am delighted that you had such a wonderful stay and the team here took good care of you with warm and friendly service. Your comments and commendations will be shared and will no doubt be a great encouragement to the team . We all look forward to welcoming you back to the Eastin Hotel Kuala Lumpur soon.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $63 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Hotel Style:
#3 Business Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
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