Certificate of Excellence 
Contributor
135 reviews
32 hotel reviews
50 helpful votes
I stay a few nights at Eastin Hotel while renovating my apartment. The location is convenient for me as it's only a 5 minutes drive away.
The room is basic but spacious. The furniture is tired and worn out. The room has insufficient lighting. There isn't any ceiling light, except for 2 spot lights shining on the bed panels, 2...
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Thank cittabella
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Contributor
7 reviews
5 hotel reviews
3 helpful votes
It was another good stay at Eastin The hospitality of the hotel is still superb as always. I wish they have updated the room with newer furnitures. If not for that, this hotel is excellent. Will still come back definitely.....!!!!
Thank Sylvia L
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Reviewed June 14, 2015
Dear Sylvia
Thank you for sharing your feedback with us & your comments on our hospitality . I am delighted to hear you will return to stay with us & look forward to welcoming you back soon.
Warm Regards
Jane Suppiah
General Manager
Eastin Hotel Kuala Lumpur
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Contributor
100 reviews
28 hotel reviews
72 helpful votes
Pros
Big buffet breakfast with nasi lemak, roti canai, fresh fruits etc.
Grand lobby and everything looks posh
Excellent and well equipped gym
Free daily bottled water and daily paper
Free parking
Fast and free wifi
Good service from staff
Cons
Toiletries could be better quality
Cappuccino is extra charge during breakfast
Rooms slightly dated compared to the grand lobby...
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Thank hfng
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Dear hfng
Thank you for sharing your comments following your recent stay and for highlighting the positive points .
In areas that you have mentioned, I will be sure to pass this on to my team for points of improvements. We look forward to welcoming you again soon.
Warm Regards
Jane Suppiah
General Manager
Eastin Hotel Kuala Lumpur
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Contributor
15 reviews
5 hotel reviews
2 helpful votes
I was enjoy my short stay in Eastin Hotel Petaling Jaya. The hotel design, ambience and modern style made my stay was very enjoyable and comfortable.
The room facilities is very great.
I was also felt grateful because of met very friendly and helpful staff from my arrival and until my departure.
I chose Eastin hotel because it is located...
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Thank Jaka I
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Dear Jaka I
Such a great review for travellers who are planning their trip to Kuala Lumpur . I really appreciate your kind words and will be sure to share them with all our Associates .
Thank you for choosing to stay at Eastin Hotel Kuala Lumpur and we hope to welcome you back soon.
Warm Regards
Jane Suppiah
General...
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Contributor
12 reviews
4 hotel reviews
1 helpful vote
Came in a group to shop at Ikea & One Utama. Hotel is near enough (maybe about 20 mins drive) Stayed in the Family Room (Two rooms with one living room) Room was clean and spacious. Hotel is reasonably priced too. Only thing was that the rooms are quite dated. Loved the fresh flowers deco in the lobby. Would recommend...
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Thank AnneWYLam
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Dear AnneWYLam
Thank you for your recent post .
We really appreciate the positive recommendation for others to stay at the Eastin Hotel Kuala Lumpur & look forward to welcoming you back soon should your travel plans bring you this way again .
Warm Regards
Jane Suppiah
General Manager
Eastin Hotel Kuala Lumpur
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Contributor
5 reviews
5 hotel reviews
Check in was prompt.
The room was generally clean although when there were missing items. Missing ironing board, remote control and both televisions not plugged in.
However, location was not convenient as we didn't drive. 1-2 eateries nearby amidst the office buildings next door. We took Uber to and from the hotel.
During check in, front desk hold RM1000 on...
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Thank Nursha S
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Dear Nursha S
Thank you for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. We sincerely regret any inconveniences you experienced .
In areas that you have mentioned, I will be sure to pass this on to my team for points of improvements. We...
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Contributor
3 reviews
3 hotel reviews
Was staying here for 3 nights during our trip to KL on June. The room was spacious and everything is well equipped. The staffs airflow sky. The breakfast was nice with lots of choices as I don't mind having it everyday. Free parking and you can access to anywhere easily from the hotel if you're driving! Short distance to Mid...
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Thank Hannah L
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Dear Hannah L
Thank you for your kind compliments. We’re delighted that enjoyed your stay here .Your comments are a great indication that we are on the right track to achieve guest satisfaction. Should your travel plans bring you back to Kuala Lumpur, please come visit us again. We look forward to welcoming you back for future stays.
Warm Regards...
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1 review
The hotel is reasonably priced with the rooms provided. Room is spacious and tidy, although I requested for a smoking room, no ashtray was found in the room. Breakfast was good! Wide variety, reasonably fresh. A few good selections of restaurants downstairs.
Thank lmhoung
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Dear lmhoung
Thank you for taking the time to review your recent stay with us .
Your comment on the lack of an ash tray has been noted & will be checked thoroughly .
We value your patronage and the team at the hotel looks forward to being of continued service to you and welcoming you back.
Warm Regards
Jane...
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Contributor
9 reviews
4 hotel reviews
Spacious Rooms, Good Location with plenty of Restaurants (and 7/eleven) just 2 mins by foot around. They book Uber Taxis for you at the Concierge to whereever you want to go. Very friendly and efficient staff
Thank LutzG966
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Dear LutzG966
I am pleased to note that our services and facilities were to your satisfaction. It was indeed a pleasure having you at the Eastin Hotel Kuala Lumpur and we look forward to welcoming you back again.
Warm Regards
Jane Suppiah
General Manager
Eastin Hotel Kuala Lumpur
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Updating Map... |
1.7 mi away
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1.1 mi away
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2.4 mi away
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0.0 mi away
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3.3 mi away
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1.6 mi away
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Free High Speed Internet ( WiFi )
Pool
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Spa
Free Breakfast
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Problem with this question?
“Face away from the highway for quieter rooms and request a lower floor as the top floor gets hot in the afternoons.”
TravellingBanana628, Apr 3, 2016
| Read review
943limj, Apr 21, 2016
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