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i-Hotel

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25 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Amsterdam, The Netherlands
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 26, 2012

The room was tiny, and the bed not particularly comfortable, and the noise from the highway is undeniable. But the hotel is cheap, airco worked, people were friendly and the surroundings - albeit a bit weird with this deserted 'strand' area full of bars and restaurants - was convenient.

Helpful?
1 Thank amsterdamtraveller35
Penang Island, Malaysia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 13, 2012

I booked the deluxe room but did not realise that the room is so small until i got into the room. Having seen the size of the room, i went down to check with the reception if there's any bigger room available. And they showed me the executive suite which was slightly bigger with more space. I was more than... More 

Helpful?
1 Thank Tansb
Penang
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed January 8, 2012

the room i had was queen sized bed.. like the tv and toilet.. not to forget the side bed lights which i can on just 1 touch.. the only thing i don't quite like about my room is that there's no window.. so the room will be completely dark if i did not on the lights. apart from the window..... More 

Helpful?
1 Thank MissyIb
Penang Island, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 14, 2011

It was my second visit to this hotel, I'm extremely happy with their friendly services there. I mean for a small to medium size business like i-Hotel, they provide professional staffs and friendly services. I'll definitely stick with this hotel whenever I have a trip in Selangor or KL.

Helpful?
1 Thank Natashalabelle
Sydney, Australia
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed September 13, 2011

We stayed in this hotel for 2 days in September 2011. We choose this hotel because it is very cheap (and at the same time still have some basic amenities) and it is in Petaling Jaya. + + The Location + + The hotel is in a new area of Petaling Jaya about 1 hour drive from the KLIA /... More 

Helpful?
4 Thank Wasabi
Shenzhen, China
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 19, 2011

the hotel's website have made a mistake in Feb. some guy booked 0RM room on hotel's official website, the hotel do not admit these bookings, then someone write a bad review of the hotel on tripadvisor.com, then the hotel manager replied "However, it was our mistake. We will be honoring all bookings that took place on hotel website during our... More 

Helpful?
4 Thank welshd
Management response:

We would like to apologise as we are in the midst of transition, we will email our promotion for this matter individually latest by May 15, 2011. After discussion with top management, we will be honoring all bookings that took place on hotel website during our mess up. Kindly re-confirm the booking once you have received the confirmation email. We... More 

Travelers are raving about these Petaling Jaya hotels

Beijing, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 4, 2011

on it's official site(http://www.i-hotel.com.my/), when we booked superior room at 25 February 2011,it told us:"Good news! The dates you specified are available!Rates starting from RM0.00 per night." and when we confirmed it, the total price display was rm0.00. (at that time, when we searched the deluxe room's price display is rm108.00, so we consider it was a promotion about the... More 

Helpful?
1 Thank sly1970
Management response:

Well, we made a big mistake in our pricing engine that capped every booking on the site at RM0.00. The mistake started at 25/2/2011. When we figured out the mistake was happening, we had to shut down the site for a bit until we got the pricing problem fixed. While we’re sure this was a great deal for guests, it... More 

Penang Island, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 16, 2011

The reason we stayed there is because, after looking at several hotels' rooms, we found this one to be not only affordable and clean, but also having newer furniture. The bathrooms are very small, but they are very clean. So it feels like one of the a 4-star hotels, even though it's only a budget hotel (I stayed in the... More 

Helpful?
1 Thank Natashalabelle
Management response:

Thanks for your compliments, we shall continue to improve our services and quality of comfort. More 

Kuala Lumpur
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 16, 2011

I stayed at this hotel for 2 nights on New Year, it's located at The Strand Kota Damansara. There's a boom of budget hotels there but this one is the only boutique hotel there. The rooms are clean and they looked as good as the photos shown on their website. They have 32inch LCD TV for all the rooms with... More 

Helpful?
4 Thank Plusizekitten
Penang Island, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 26, 2010

I am extremely satisfied with the room. Cleanliness and front desk services were fantastic. Reason why I quoted i-Hotel as a boutique hotel is because the way they designed their rooms and en-suite toilets are marvelous. With the price I paid, I have absolutely nothing to complain on ! Foods, Pubs, Massage, Reflexology, Bistro, Club and etc are all withing... More 

Helpful?
1 Thank Cristen10
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
i-Hotel, a boutique hotel, boasts of a very unique and distinctive classic contemporary theme. With our slogan "Your Ideal Place To Stay," our aim is to provide a 5 star service & accommodation at a very affordable pricing. Soft lighting, soothing and gentle furnishing & decor provide perfect relaxation in all 35 rooms. All rooms are fully installed with contemporary amenity and equipment to ensure you a relaxing stay with us. ... more   less 

Additional Information about i-Hotel

Address: No. 60 Jalan PJU 5 / 20D, Petaling Jaya 47810, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $21 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — i-Hotel 2*
Number of rooms: 38
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Also Known As:
i Hotel Petaling Jaya
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