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Somerset Damansara Uptown Petaling Jaya

Traveler (182)
Room & Suite (78)
Videos (2)
Certificate of Excellence

About

#5 of 57 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Certificate of Excellence
Somerset Damansara Uptown Petaling Jaya is located in the fast-developing Damansara area in Petaling Jaya – a prime commercial district and a popular residential area for both locals and expatriates. Linked to the Starling shopping mall, it is the perfect home away from home for business partners, travellers, executives and families.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Hotel links
Visit hotel website
Offers & Announcements:Get additional 10% off
Hotel deals
279Reviews
8Q+A
39Room tips
Traveler rating
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Popular mentions
Please improve in your : 1. Room cleanliness - lots of hair, dust, food debris on carpet, fridge not chilled at all. 2. Breakfast service - not much of choice, food quality is low, unfriendly staff 3. Cooking ware is not suitable to the cooker.
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Review collected in partnership with this hotel
Response from DennisChongPW, Residence Manager at Somerset Damansara Uptown Petaling Jaya
Responded today
Dear Guest, Thank you for taking the time to share your feedback, allowing us the opportunity to address your concerns. We have noted your observations and recommendations for improvements to the highlighted areas of concerns. Please be assured that we have shared these with our respective team members and our breakfast service provider. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued feedback and we look forward to welcoming you again to have another opportunity to serve you better. Yours Sincerely, Dennis Chong Residence Manager
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Clean apartment with great service. Convenient to shop n dine as it is connected to Starling mall. Nearby local street food. ATM machines. Lap pool and gym available. Residence lounge is cosy and comfy.
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Review collected in partnership with this hotel
Response from DennisChongPW, Residence Manager at Somerset Damansara Uptown Petaling Jaya
Responded 1 week ago
Dear Viehamdan, Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong Residence Manager
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loved the stay here with complete kitchen utensils for cooking. rooms are clean and staff are friendly and welcoming. location is super strategic and has everything u need within reach. bfast selection was not too bad.
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Review collected in partnership with this hotel
Response from DennisChongPW, Residence Manager at Somerset Damansara Uptown Petaling Jaya
Responded 1 week ago
Dear Phui, We are delighted that you enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We truly appreciate your kind compliments for the attentiveness of our team members. We are delighted you had an enjoyable stay with us and we are glad that you found our Continental Breakfast to be adequate. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong Residence Manager
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+1
The location is good and the hotel’s ambience is nice. But room 1103 needs improvement in cleaning area from the housekeeper. The floor is dirty. Whole unit seems so dusty. Stains found in the kitchen. Master bedroom’s bathroom is not clean. We found leftover of cream, shaver &
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Response from DennisChongPW, Residence Manager at Somerset Damansara Uptown Petaling Jaya
Responded 1 week ago
Dear EC, Thank you for sharing your recent stay experience with us. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. At the same time, we truly appreciate all the feedback you have provided us as it allows us to identify areas requiring further attention and improvements. We have noted the areas of concern and will focus on immediate improvement initiatives. Once again, thank you for your valued feedback. We look forward to welcoming you back soon in the near future. Yours sincerely, Dennis Chong Residence Manager
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we just needed a place to stay for a night, and we hardly spend any time in the room. but the room is icomfy and clean. did not use any of their amenities, so i'm not sure how good are those. the workers there were super helpful and friendly.
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Review collected in partnership with this hotel
Response from DennisChongPW, Residence Manager at Somerset Damansara Uptown Petaling Jaya
Responded 3 weeks ago
Dear Guest, Thank you for sharing your recent stay experience with us. We are delighted that you enjoyed our comfy and spacious well-appointed apartments with a fully equipped kitchen. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong Residence Manager
Read more
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PRICE RANGE
$63 - $112 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
211
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