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Crystal Crown Hotel Petaling Jaya

Traveler (55)
Room & Suite (26)
Pool & Beach (3)

About

#19 of 57 hotels in Petaling Jaya
Location
Cleanliness
Service
Value
Opened in January 1995, Crystal Crown Hotel Petaling Jaya has fast gained its popularity among the business travelers. It is an ideal choice for those who would like to stay connected and within the hub of the Commercial and Business District of Petaling Jaya. The Hotel comprises of 273 tastefully designed rooms, ranging from Superior to Junior Suites. Adding to this range would be the Executive Summit Floor, where we provide extra space and comfort to our guests. The Executive Summit Floor guests will have exclusive access to our Summit Lounge with complimentary beverages throughout the day. All our room guests would also enjoy the free internet access in their rooms and daily buffet breakfast at our coffee house. For food connoisseurs, we have a Chinese restaurant that serves quality shark's fin, abalone and other Chinese delicacies, Japanese restaurant that offers sushi, yakitori, teppanyaki, sashimi and our Coffee House that serves continental and local cuisines. Guests may wind down after a busy day at our outdoor swimming pool or enjoy a massage at the Health Club
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Property amenities
Room service
Restaurant
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
126Reviews
1Q+A
30Room tips
Traveler rating
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  • 14
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Popular mentions
1st check in 1519, but I wasn't want a connecting room, reception was good, change for me after 1 hour to Room 1514 is space, clean. Not sure is because bathtub water leaking or what, toilet was very wet and slippery, and I almost fall down. Housekeeping was good, if you ask
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Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded 5 days ago
Dear Anniengky, Thank you for taking the time to write your review and we appreciate your kind words. Just so you are aware, we are constantly upgrading our room facilities to ensure the best possible quality at all times. We are sorry to hear your stay was not perfect but the next time you are looking for a junior suite, be sure to let us know and we will give you the best rate possible. Don't forget to mention to front desk that you reviewed us on Trip Advisor! Best Regards, Crystal Crown PJ Team
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Crystal Crown Hotel at PJ is, obviously, located at Petaling Jaya (PJ). Although it's near to LRT (urban train) rail, it's not very near to the stations. I stayed in the hotel for few days. Over all, my experience was pleasant as the staffs were friendly, the restaurant offered
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Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded 5 days ago
Dear HamishKer, Thank you for your review! We are pleased you enjoyed your stay with us. Being centrally located means we have to be close to everything in PJ, and being a business hotel, we are happy to be located in the heart of PJ CBD. Knowing that there is a little to do in the area is something that many hotel in PJ suffer from. This is why we include other facilities such as a convenience store and café on premises for the ease of our guests use. KL is a city where you have to drive to go anywhere, but thankfully our location is close to just about everything interesting in PJ. We are always thankful to those that write us reviews on Trip Advisor. The next time you need a room in PJ, don't hesitate to let us know in advance and we will reserve you the best room we have available at the best rate possible. Thanks again and have a great day. Best Regards, Crystal Crown PJ Team
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The location is strategic if you are to attend courses / events near University of Malaya. Room is clean and comfortable. Only the internet connection kept getting disconnected even though I’ve mentioned this to the front desk staff.
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Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded May 8, 2019
Dear 2010LUIH, Thank you for taking the time to leave us a review here. We are happy you enjoyed your stay and apologise that you experienced problems with the internet connection. Sometimes these things are out of our control as the speed and reliability of the internet relies in greatly on the number of guests we have staying and the state of the internet service providers feed at the time. Occasionally we do have guests experiencing the problems you mention, but rest assured we take all steps to improve what we can when the issues occur. Regards, CCH Petaling Jaya Team
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Conveniently located near to University Malaya Medical Centre and Specialist Centre with easy assessability to main roads. Service from hotel staff is friendly and room rates are affordable. Rooms are comfortable and spacious.
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Review collected in partnership with this hotel
Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded May 8, 2019
Dear Sunshine, Thank you for the positive review! We pride ourselves on being the smart traveller choice for those looking for a great location in PJ. We cater to those looking for a great rate but are not prepared to sacrifice great service and comfortable rooms. We hope you got a chance to try our food as well as we are very proud of what we serve for our guests. Please let us know the next time you stay with us and we will make sure you get the best room we have available at the time. Regards, CCH Petaling Jaya Team
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clean and comfortable. value for money. however, the staff should ensure that the small item should be in place. For example, electric kettle and room service food menu was not there. Providing iron board for the room would be good too.
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Review collected in partnership with this hotel
Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded Apr 4, 2019
Dear Compass, Thank you for your review. We appreciate you taking the time to leave us feedback regarding your stay. We have passed your requests on to hotel management, but please know that in any case where you require additional amenities such as an iron board, please make the front desk aware and we can send one to your room. Best Regards, Crystal Crown PJ Team
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PRICE RANGE
$41 - $71 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
273
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