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Crystal Crown Hotel Petaling Jaya

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Crystal Crown Hotel Petaling Jaya
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78 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 1 week ago via mobile

Checked in at 8pm. Counter service very good. Room good. But terrible restaurant buffet. We paid for the food. Breakfast from 6.30-10.30am Came in at 9am. Never top up the food. Asking for the "steam bao", ask me to wait as they are preparing. 30min later I went back, still told me preparing. It means they simply not preparing. Only...

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Helpful?
Thank Elsa A
Reviewed 4 weeks ago

the hotel seem to have been renew since my last visit which was a few years ago. Pro: - the rooms all looks very nice and clean. - Bright and spacious Room - breakfast was acceptable and have a decent range of food - Internet access is free Cons: - Internet access is free but totally unable to connect to...

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Helpful?
Thank Yeakemi
CCHPJ, Front Office Manager at Crystal Crown Hotel Petaling Jaya, responded to this review

Dear Valued Guest, We thank you for your feedback. We refer to your feedback and comments. I would like to take this opportunity to thank you in choosing Crystal Crown Hotel Petaling Jaya. It has been a pleasure serving you, Crystal Crown Hotel PJ takes pride in giving priority to their customers and looking after their needs. We would like...

Reviewed October 19, 2016 via mobile

Mum booked this hotel to attend my convocation in UM. The hotel is very near to my university . It has free shuttle for travelers but you have to book in the reception. Free shuttle to go mid valley, Sunway pyramid , digital mall and nearest taman jaya lrt station. It only provide one way to the destination and you...

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Helpful?
Thank Pooi S
CCHPJ, Front Office Manager at Crystal Crown Hotel Petaling Jaya, responded to this review

Dear Valued Guest, We thank you for your feedback. We refer to your feedback and comments. I would like to take this opportunity to thank you in choosing Crystal Crown Hotel Petaling Jaya. It has been a pleasure serving you, Crystal Crown Hotel PJ takes pride in giving priority to their customers and looking after their needs. We would like...

Kuala Lumpur, Malaysia
Reviewed October 7, 2016

I stayed there for a night when my family and I are in the PJ vicinity. Our room comes with free laundering for few pieces of clothing (if not mistaken, it was 2). However, when I requested for the laundering service I was told that it is not available as I checked in very late at night. I agree that...

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Helpful?
Thank Luxbear
CCHPJ, Front Office Manager at Crystal Crown Hotel Petaling Jaya, responded to this review

Greetings from Crystal Crown Hotel Petaling Jaya! Dear Valued Guest, We thank you for your feedback. I would like to take this opportunity to thank you in choosing Crystal Crown Hotel Petaling Jaya. It has been a pleasure serving you, Crystal Crown Hotel PJ takes pride in giving priority to their customers and looking after their needs.. We would like...

Mumbai (Bombay), India
Reviewed September 18, 2016 via mobile

Rooms are spacious and clean. Beds are clean and very comfortable. Rooms are fitted with all the modern gadgets. Tariff is affordable. Very convenient location. Room service is quite prompt. On the whole good value for your money.

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Helpful?
Thank khadimtaan
CCHPJ, Front Office Manager at Crystal Crown Hotel Petaling Jaya, responded to this review

Dear Valued Guest, We thank you for your feedback. We refer to your feedback and comments. I would like to take this opportunity to thank you in choosing Crystal Crown Hotel Petaling Jaya. It has been a pleasure serving you, Crystal Crown Hotel PJ takes pride in giving priority to their customers and looking after their needs. We would like...

Singapore, Singapore
Reviewed July 6, 2016

Reception efficient booked online same day Stayed for business rooms big and clean The Japanese restaurant very good Room key did not work a number of times Breakfast buffet average, very busy with toursit groups

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Thank 767Crusader
Reviewed June 27, 2016 via mobile

I stay at room 1113 for 2 Nights The room cleaned and new renovate look good. No minibar. But I don't like below Internet connection free in room but not stable. Air condition very noisy from fan I have to turnoff before sleep afterwise can not sleep too much noisy. Refrigerator noisy also I have to unplug afterwise can't sleep....

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Thank Den D
Hamilton
Reviewed June 4, 2016 via mobile

The hotel is clean tidy and the staff are friendly and helpful. Close to most amenities. Had breakfast,lunch and dinner during my stay and all the food was really lovely. My room has modern decor. The only bad thing is how poor the Wi-Fi is.

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Thank Neil F
Singapore, Singapore
Reviewed May 26, 2016 via mobile

The rooms are well maintained for its age. Breakfast has its variety though it is not particularly too delicious. The main problem is the location as there is no shops around the premise. So one has to take a cab to the nearby shopping center or SS2.

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Thank Jason S
Kuala Lumpur, Malaysia
Reviewed May 24, 2016

Big room, soft bed, good temperature control, parking a little of a hassle if you park in B3, as you would need to walk up to B2 before you can take the lift, breakfast selection sufficient, medium big bathroom, receptionist did not inform us of the welcome drink though, had to find that out when going through the key-card holder.

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Thank tango122008
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened in January 1995, Crystal Crown Hotel Petaling Jaya has fast gained its popularity among the business travelers. It is an ideal choice for those who would like to stay connected and within the hub of the Commercial and Business District of Petaling Jaya. The Hotel comprises of 273 tastefully designed rooms, ranging from Superior to Junior Suites. Adding to this range would be the Executive Summit Floor, where we provide extra space and comfort to our guests. The Executive Summit Floor guests will have exclusive access to our Summit Lounge with complimentary beverages throughout the day. All our room guests would also enjoy the free internet access in their rooms and daily buffet breakfast at our coffee house. For food connoisseurs, we have a Chinese restaurant that serves quality shark's fin, abalone and other Chinese delicacies, Japanese restaurant that offers sushi, yakitori, teppanyaki, sashimi and our Coffee House that serves continental and local cuisines. Guests may wind down after a busy day at our outdoor swimming pool or enjoy a massage at the Health Club ... more   less 

Additional Information about Crystal Crown Hotel Petaling Jaya

Address: 12, Lorong Utara A | Off Jalan Utara, Petaling Jaya 46200, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $47 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Crown Hotel Petaling Jaya 3.5*
Number of rooms: 273
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travelers have asked, with answers from Crystal Crown Hotel Petaling Jaya staff and other travelers.
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Questions? Get answers from Crystal Crown Hotel Petaling Jaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Renovated rooms only. Seen the pre-renovation rooms - no good.”
 of 5 bubbles cclye, May 17, 2016 | Read review
“Don't stay here go somewhere else!!”
 of 5 bubbles Luxpanda, Jan 8, 2016 | Read review
“check sanitation system in bath room.”
 of 5 bubbles NgVH, May 19, 2015 | Read review
“Pay the little extra for the executive floor. Quiet and private breakfast room away from the tour groups”
 of 5 bubbles Jonker_Jan, Mar 18, 2015 | Read review
“higher rooms for better view of pj town”
 of 5 bubbles krish9, Mar 18, 2015 | Read review
5 of 5
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