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Crystal Crown Hotel Petaling Jaya

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12 Lorong Utara A, Off Jalan Utara, Petaling Jaya 46200, Malaysia
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71 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Singapore, Singapore
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reception efficient booked online same day Stayed for business rooms big and clean The Japanese restaurant very good Room key did not work a number of times Breakfast buffet average, very busy with toursit groups

Helpful?
Thank 767Crusader
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I stay at room 1113 for 2 Nights The room cleaned and new renovate look good. No minibar. But I don't like below Internet connection free in room but not stable. Air condition very noisy from fan I have to turnoff before sleep afterwise can not sleep too much noisy. Refrigerator noisy also I have to unplug afterwise can't sleep.... More 

Helpful?
Thank Den D
Hamilton
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 4, 2016 via mobile

The hotel is clean tidy and the staff are friendly and helpful. Close to most amenities. Had breakfast,lunch and dinner during my stay and all the food was really lovely. My room has modern decor. The only bad thing is how poor the Wi-Fi is.

Helpful?
Thank Neil F
Singapore, Singapore
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2016 via mobile

The rooms are well maintained for its age. Breakfast has its variety though it is not particularly too delicious. The main problem is the location as there is no shops around the premise. So one has to take a cab to the nearby shopping center or SS2.

Helpful?
Thank Jason S
Kuala Lumpur, Malaysia
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2016

Big room, soft bed, good temperature control, parking a little of a hassle if you park in B3, as you would need to walk up to B2 before you can take the lift, breakfast selection sufficient, medium big bathroom, receptionist did not inform us of the welcome drink though, had to find that out when going through the key-card holder.

Helpful?
Thank tango122008
Penang, Pulau Pinang, Malaysia
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 17, 2016

Crystal Crown renovated rooms are modern looking, clean and spacious. The location is great if you need to move around PJ. The room rate is reasonable - way below what central KL hotels will charge. Parking rate in front of the lobby at RM12 per day multiple entries is unbeatable! These are the positives. Now to the not-so positives. Wifi... More 

Helpful?
Thank cclye
Level Contributor
3 reviews
3 of 5 stars Reviewed April 5, 2016 via mobile

Wifi so lame, i need to connect and disconnect so many times just for googling, bathroom has no lock, nothing around the hotel. Reception is fine. Check out speed also better than concorde hotel. Feels like in the middle of nowhere, residence view.

Helpful?
Thank helga n
Petaling Jaya, Malaysia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 4, 2016

In Aug 2015 we organised 2 events at Crystal Crown Hotel Petaling Jaya. All the guest lifts were not functioning on both days and the hotel did not come up with proper contingency plans leaving our guests clueless upon arrival, wondering which alternative routes to take. Our guests had to use the staircase up to the 4th floor on both... More 

Helpful?
5 Thank EventsOrganiserPJ

Travelers are raving about these Petaling Jaya hotels

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 30, 2016 via mobile

Not as shabby as I thought it would be. But it did feel like a time warp. Felt like I was thrown back into the late 80s/early 90s. There's even a karaoke bar that looked dodgy enough that I was tempted to visit. But sadly was too tired. The newly refurbished rooms are almost up to par when compared to... More 

Helpful?
1 Thank LifeisGoodLoveMore
Petaling Jaya, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 27, 2016

food is very good, (breakfast) i stayed in suite on 27 feb 2016, 1. toilet has no lock 2. difficult to find parking in basement 3. breakfast buffet is excellent 4. have to pay extra for late check out . max check out 1pm 5. key problem - management lock my access card twice. came back from dinner at 4am... More 

Helpful?
1 Thank Joshua D
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened in January 1995, Crystal Crown Hotel Petaling Jaya has fast gained its popularity among the business travelers. It is an ideal choice for those who would like to stay connected and within the hub of the Commercial & Business District of Petaling Jaya. The Hotel comprises of 273 tastefully designed rooms, ranging from Superior to Junior Suites. Adding to this range would be the Executive Summit Floor, where we provide extra space and comfort to our guests. The Executive Summit Floor guests will have exclusive access to our Summit Lounge with complimentary beverages throughout the day. All our room guests would also enjoy the free internet access in their rooms and daily buffet breakfast at our coffee house. For food connoisseurs, we have a Chinese restaurant that serves quality shark's fin, abalone and other Chinese delicacies, Japanese restaurant that offers sushi, yakitori, teppanyaki, sashimi and our Coffee House that serves continental and local cuisines. Guests may wind down after a busy day at our outdoor swimming pool or enjoy a massage at the Health Club ... more   less 

Additional Information about Crystal Crown Hotel Petaling Jaya

Address: 12 Lorong Utara A, Off Jalan Utara, Petaling Jaya 46200, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $48 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Crown Hotel Petaling Jaya 3.5*
Number of rooms: 273
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Petaling Jaya
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