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Sunway Resort Hotel & Spa

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Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
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1,620 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
Reviewed yesterday NEWvia mobile

Good service, great pool, beautiful hotel for the most of it- except the room! The hotel looked so new and fresh, but when you walked into your room you felt like you've been sent back to the 90's. the breakfast and lunch was average.

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Helpful?
Thank Toyni Erica I
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Another fabulous stay! The room was clean and very comfortable. The staff throughout the resort were really helpful and friendly, and service in the Club Lounge was fantastic. Grab the buffet breakfast at the Cafe or a cocktail by the pool, both a must visit. See you next time!

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Thank ozbindi
Reviewed 5 days ago NEW

Stayed there a few times and recently on 16 Jan 2017 for business. I was upgraded to a Family Room since the regular room with King Size bed was not available. Room is big and clean and check in service was efficient. This hotel is adjacent to a big shopping mall and you could get anything you want there. Plenty...

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Thank Edmand C
Melbourne, Australia
Reviewed 5 days ago NEW

Stayed here for a week as I was visiting for a friend's wedding and it was close to the events’ locations. Paid a premium because it was over the break between Christmas and the New Year. Was disappointed with the room - it looked old and needed maintenance. Paint was peeling, there were lots holes that had been patched up...

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Helpful?
Thank Ellie85
SRHS_Front_Office, Front Office Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Ellie85, Salam Mesra and greetings from Sunway Resort Hotel & Spa! Thank you for staying with us at Sunway Resort Hotel & Spa during your visit to Kuala Lumpur recently. We appreciate that you have taken the time to provide us with your valuable feedback during your stay here. We are naturally disturbed to know of the inconveniences you...

Perth, Australia
Reviewed 6 days ago NEWvia mobile

I stayed at Sunway Resort and Spa from 26 December to 2 Jan 2017. It was a very comfortable and enjoyable stay. The hotel smells lovely when you walk into the lobby. The room service 2 times a day was excellent, the staff were all very friendly and helpful. A staff member named Dawoud was very pleasant to deal with...

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Thank Exotic0000
Reviewed 1 week ago via mobile

Stayed here recently for a friend's wedding. Nothing to shout on the room conditions however service rendered by the team was amazing. Casey who always wear a big smile throughout our stay, the receptionist Bal? who wore spectacle, was very friendly, Marissa who had helped us to avoid queue to validate our parking ticket and she also attended to us...

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Thank syedjalil
Reviewed 1 week ago via mobile

This hotel is based on the edge of a refurbished quarry. It overlooks a themed lagoon that has an artificial beech and wave machine. There is a surfers machine, a 'black hole' slide, a zip wire and a human catapult. The hotel and apartments dominate the rim of the 'lagoon' offering fantastic views. Hotel is well worth a stay and...

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Thank Nicksswilson
London, United Kingdom
Reviewed 1 week ago

I stayed in the Club Suites on the top floors. Great room, facilities and staff. The theme park and shopping centre are a short walk away. There is an ice rink, hundreds of restaurants, a small zoo, plenty to do.

Review collected in partnership with this hotel
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Thank SCTY
Reviewed 1 week ago via mobile

Been in KL so many times, but I can see why Sunway is far more than any other hotel. Very accommodating staffs. Good food. Good location. We reached the hotel very early and the staffs assist us with our luggage and assist us to the hotel lobby to rest as we can't check in yet. Very warm welcome. BRt to...

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Thank 815kristinep
Sydney, Australia
Reviewed 1 week ago via mobile

Couldn't have been happier, my family and I were so impressed! Great staff ,Great Service, Great Breakfast the buffet was beautiful! Very clean ,we will definitely be back ! Having the shopping mall and the Theme /Water park right at your fingertips was great! It kept the kids busy ! We spent two days at the water park cause the...

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Helpful?
Thank nads075
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The flagship hotel of this destination is the 5-star Sunway Resort Hotel & Spa that offers a collection of 439 well-appointed guestrooms and suites. The portfolio of rooms includes Premier rooms, Junior suites, The Club rooms and Club suites, Premier Executive suites, and an impressive Presidential Suite. All guestrooms are equipped with conveniences for the modern business and leisure travellers, which include broadband facilities, in-room infotainment services, satellite television and movie channels and numerous other facilities and amenities like a private electronic safe deposit box, coffee and tea making facilities and a mini-bar. Most rooms have a splendid view of Sunway Lagoon or the resort's skyline; some provide balconies with an opportunity to walk out to the gardens and swimming pool. The Club guestrooms and suites in Sunway Resort Hotel & Spa are designed for a lifestyle of added comfort, privacy and exclusivity with all the necessary facilities and services to cater for business executives and leisure traveller on-the-go. The Club Lounge offers business class conveniences with an experienced team to cater to guests' needs. The Club floor privileges include complimentary Continental breakfast, light refreshments, evening cocktails and canapes, butler service and private check-in and check-out facilities. The Club Floor rooms offer elevator key-access, affording guests with added level of security and privacy, supplemented by a boardroom and private lounge facilities at The Club Lounge. ... more   less 

Additional Information about Sunway Resort Hotel & Spa

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 46150, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $107 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sunway Resort Hotel & Spa 4.5*
Number of rooms: 439
Reservation Options:
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Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya
Hotel Style:
#3 Spa Hotel in Petaling Jaya
#3 Luxury Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
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Questions & Answers

Here's what travelers have asked, with answers from Sunway Resort Hotel & Spa staff and other travelers.
31 questions
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U.S.A
over a year ago

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Questions? Get answers from Sunway Resort Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade to Club room - top floors, complimentary breakfast, drinks/food at night.”
 of 5 bubbles daninsea, 1 week ago | Read review
“Every time it's been top top quality, nice to overlook the waterpark but not essential”
 of 5 bubbles HaggisMaidens, 1 week ago | Read review
“To try and stay upper floor for better room view.”
 of 5 bubbles haryantiem, 1 week ago | Read review
“Stayed on 8th Floor overlooking lagoon and found you could hear music from the water features below, although this stops at 6.00pm”
 of 5 bubbles marybethk2017, 2 weeks ago | Read review
“Take room on club floor and pool facing.”
 of 5 bubbles , 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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