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Sunway Resort Hotel & Spa

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Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
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1,469 Reviews from our TripAdvisor Community

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Showing 1,318: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Its a lovely & cute girl named Lisha helped me to find a good treatment. Thanks alot for your help & I recommend anybody that come to this hotel need to try the spa. The ginger tea also very good. The treatment that i had was very relaxing & the best massage i had in sunway.

Helpful?
Thank صالح ا
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is in the heart of Georgetown. Opposite Penang Times Square and a stones throw from a local street food market as well as other stores. The hotel itself is of a modern design, very comfortable and the services provided are excellent.

Helpful?
Thank Firdaus D
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This a kind of theme water park. There were beach,pool,water activity, small zoo, n shopping mall. So I will suggest people who love water sports they can go there and its basically for kids, they will enjoy more there. For adults it would be little boring after an hour. So if u r taking package try to skip sunway to... More 

Helpful?
Thank himanshu t
sunway2016, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear himanshu t, Thank you very much for your recent review. We take note on your feedback and truly appreciate you taking the time to detail your experience. We look forward to welcoming you back as our guest in the near future! Best Regards, Jerry Gan General Manager More 

Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed in the executive floor - rooms were newly renovated and look better than other rooms. used the lounge meeting room for some meetings - generally ok but sound proofing need to be improved. Lounge food offering also need to be improved vs a normal 5 stars hotel. Staffs were friendly and tried their best to be helpful. However seems... More 

Helpful?
Thank ngkimmeng
sunway2016, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear ngkimmeng, Thank your for your review. However, on behalf of the Management team, we take note of your valuable feedback and hope to have an opportunity to welcome you back to the hotel soon. Best regards, Jerry Gan General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

We often stay at sunway with our four young children and I really love it the breakfast the location of the shopping mall with many activities that we can go to at night and the theme park during the day, the breakfast is very good but it's a shame there is no fresh juice station. BUT our last stay we... More 

Helpful?
1 Thank A TripAdvisor Member
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Guest, Thank you for being our return guest in Sunway Resort Hotel & Spa. It is with your continuous support that we are who we are today and we will upkeep out performance to meet your expectation. We are proud to learn that you and your family enjoyed the facilities within Sunway City, also, well planned your time with... More 

jaipur
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Staff at club lounge are not competence needs to replace particularly female one who looks after check in etc. Club rooms are not up to a 5 star standard. Being a vegetarian I couldn't figure myself at any dining places. Theme park is good when you are with family or friends. Lobby and outside is good. Adjoining shopping mall is... More 

Helpful?
Thank ManojSogani
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear ManojSogani, On behalf of the Management team at Sunway Resort Hotel & Spa, we would like to extend our apologies for the inconveniences experienced during your recent stay with us. Thank you for your detailed review and we will take the necessary measures to do an internal follow up with our staff to ensure that issues such as you... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good location, nice views from the back toward the sunway lagoon. Next to it is sunway mall. The breakfast full of varities and different kitchens so the choice is yours. Services avarage. Recieptionists friendly if they are not under presure. Price for two nights could be reasonable. Taxi or van services from hotel to airport fees so high and unacceptable.

Helpful?
Thank abdullahBakhashwain
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear abdullah B, Thank you for taking the time to review your recent stay at Sunway Resort Hotel & Spa. We appreciate your kind feedback and suggestion. We are disappointed to hear that we did not meet your expectation and we will work on it to provide you a better stay during your next visit. We look forward to welcoming... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Its nice to visit this hotel while i was in Kuala lumpur Good things 1- Great location 2- Bid and luxury reception . 3- Very nice, big and testy restaurant. 4- Wonderful spa inside . 5- Lagoon is very nice and we have great time inside . 6- Nice view . Bad things 1- old furniture inside rooms. 2- Bad... More 

Helpful?
Thank Mohamed G
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Mohamed G, Thank you for taking the time to review your recent stay at Sunway Resort Hotel & Spa. We are glad that you enjoy your stay with us. On the other hand, we are disappointed to hear that the room you stayed in was not up to par, and are looking into this to ensure that this is... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights at Sunway. Roomy, clean and nice room. For business with facility for meeting at 20nd floor. Next to super mall and entertainment water park. Good for the family. Recommend for a vacation with family but not for business, too many children, noisy

Helpful?
Thank Beni Y
sunway2016, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Beni Y, Thank you for your kind review and for choosing to stay with us. We are pleased to hear about your wonderful staying experience with us and hope to welcome you again soon. Have a pleasant day ahead. Best regards, Jerry Gan, General Manager More 

Kuala Lumpur
2 reviews
4 of 5 stars Reviewed 2 weeks ago

this is a good hotel with many public amenities, shopping complex nearby, ample of car park are available. one thing to remember is to bring enough cash to spend. you name it , they have it. try to go sojul which is next to the hotel. it is exhilarating

Review collected in partnership with this hotel

Helpful?
Thank mrkblee28
sunway2016, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear mrkblee28, Thank you for your kind review and for choosing to stay with us. We are pleased to hear about your wonderful staying experience with us and hope to welcome you again soon. Have a pleasant day ahead. Best regards, Jerry Gan, General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The flagship hotel of this destination is the 5-star Sunway Resort Hotel & Spa that offers a collection of 439 well-appointed guestrooms and suites. The portfolio of rooms includes Premier rooms, Junior suites, The Club rooms and Club suites, Premier Executive suites, and an impressive Presidential Suite. All guestrooms are equipped with conveniences for the modern business and leisure travellers, which include broadband facilities, in-room infotainment services, satellite television and movie channels and numerous other facilities and amenities like a private electronic safe deposit box, coffee and tea making facilities and a mini-bar. Most rooms have a splendid view of Sunway Lagoon or the resort's skyline; some provide balconies with an opportunity to walk out to the gardens and swimming pool. The Club guestrooms and suites in Sunway Resort Hotel & Spa are designed for a lifestyle of added comfort, privacy and exclusivity with all the necessary facilities and services to cater for business executives and leisure traveller on-the-go. The Club Lounge offers business class conveniences with an experienced team to cater to guests' needs. The Club floor privileges include complimentary Continental breakfast, light refreshments, evening cocktails and canapes, butler service and private check-in and check-out facilities. The Club Floor rooms offer elevator key-access, affording guests with added level of security and privacy, supplemented by a boardroom and private lounge facilities at The Club Lounge. ... more   less 

Additional Information about Sunway Resort Hotel & Spa

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 46150, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $122 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sunway Resort Hotel & Spa 4.5*
Number of rooms: 439
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Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya
Hotel Style:
#3 Luxury Hotel in Petaling Jaya
#3 Spa Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
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