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Shaftsbury Serviced Residences

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A-G-01, Shaftsbury Residences | Jalan Impact, Cyber 6, Cyberjaya 63000, Malaysia
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52 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Kuala Lumpur, Malaysia
Level Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This 16 story building houses university students and some university staff & lecturers. It's very basic, mostly painted gray or black, and has dirty doors in the lobby area plus mostly filthy elevators. The service counter is very busy & often you have to wait a long time to get service. Also, the slow Internet crashes about every ten minutes.... More 

Helpful?
Thank Directeur0
Kota Kinabalu, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I have never written a review on TripAdvisor before, this is the first time I am reviewing a hotel on a social platform. The rooms were a good size and bedding was clean with a great shower.Staff were really friendly and helpful.

Helpful?
Thank leaghazali
Malaysia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 24, 2016

Had a late check in due to super delayed flight, the place is about 30km from the airport. parking lots are available. The room was clean physically, not until the roaches turned up. Most of them will be hiding in the bathroom as most of the roaches comes up during the night. There were some here and there. I have... More 

Helpful?
Thank Vjayan
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear VjayanD, Thank you for staying with us and for your valuable review! We are happy to know that you have enjoyed the facilities in your room as well the amenities within the vicinity. Please accept our apologies that we have made knife sets to be upon request in view of our guests' safety. It is a shame that we... More 

Travelers are raving about these Cyberjaya hotels

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

What initially got me pist was that when I was taking off my car to park at the designated area after paying at the lobby, the guard actually peered into my car at passenger seat, came around near driver's seat and asked me to move my car when it was so clear I was already moving away. I guess you... More 

Helpful?
Thank Priyadharshini M
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Priyadharshini M, Thank you for staying with us and your positive reviews of our rooms. First and foremost, please accept our sincere apologies that the security guard did not approach you in the right manner and we shall definitely address this matter to the building management in improving their approach with our hotel guests. We are glad that you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 20, 2016 via mobile

First problem is the air-con noisy.. Second, WiFi in the room.. Can't find the room WiFi. Report the problem, only to get reply within an hour. We told to change room which we agreed.. Reason given WiFi can't be reset... The second room seem to be better since both air-con and WiFi in working order... But some equipment such as... More 

Helpful?
1 Thank Fendy K
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Fendy K, Thank you for staying us and for taking time to write us a review! First and foremost, please accept our apologies for the inconvenience during your stay with us. With reference to your review, rest assured that we have taken immediate actions to resolve WiFi problem and we are in the midst of re-checking our AC units.... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 17, 2016

The customer service did not even give a smile both checkin and checkout. This was my 2nd stay here so I expected that. My first stay was not so bad. The room looked old but clean. So I came back the 2nd time. This was really a terrible experience. The bathroom were full of small cockroaches. I took the tissue... More 

Helpful?
1 Thank midgoo
Jeddah, Saudi Arabia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 10, 2016 via mobile

Front desk staff very unfriendly and unprofessional showing faces . In the room the bed was full of yellow disgusting stains and aircond not working, we had to wait for long time for them to respond.Worst experience. Never again.

Helpful?
Thank Rahman-Squash
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Rahman-Squash, Thank you for your valuable feedback! We are deeply concern with your review and have attempted to reach you to find out more pertaining to your stay- but to no avail. As your review was dated 4 days ago, we regret that we are unable to trace any details of your stay dated in October 2015. Nevertheless, please... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 3, 2016 via mobile

One of the most noisiest Apartments in Cyberjaya in fact, it's the only noisy appointments because I didn't have any experience before from noises but this apartment is the most annoying concept, you can hear movements all around the neighbors are annoying , moving chairs, slapping doors because I think more than the proper number for each apartment . For... More 

Helpful?
Thank Abdala11
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Abdulla A, Thank you for valuable comment, please accept our sincere apologies for the unpleasant stay experience during your last visit. Shaftsbury Serviced Suites is located within Shaftsbury Residences which also consists of residential units, in which many circumstances that came along with this feature are beyond our control. However, the building management of this residences has always been... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 20, 2016 via mobile

Stayed at the 2bedroom apartment for 4 days and 3 nights with my family of 5. The bedrooms are comfortable and spacious. The living room also has a/c, which is good. Not conducive for toddlers , though, cos they have sharp corners everywhere. There's Shafsbury square about 5mins walk from the apartment where you can find all kinds of eateries... More 

Helpful?
Thank Shadelina
Shaftsbury63000, General Manager at Shaftsbury Serviced Residences, responded to this review

Dear Shadelina, Thank you for your valuable feedback! We are glad to find out that you and your family enjoyed staying with us, as well as exploring Shaftsbury Square. It is a shame that your room has a faulty hand bidet, we will make sure that our team performs a more detailed check in future. Please accept our apologies for... More 

Hyderabad, India
Level Contributor
3 reviews
4 of 5 stars Reviewed January 31, 2016

Really love shaftsbury stay in nov 2015. My studio apartment was really good and perfect. The guys at reception are amazing, i had to check-in early and it was really no-problem for them. Of course, had to wait in the lobby for the room to be ready up ahead of the schedule but thanks for accommodating. Free shuttle to the... More 

Helpful?
Thank YSuresh
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
Shaftsbury Serviced Residences is ideally located in the heart of Cyberjaya and within close proximity to Putrajaya, the Federal Administrative Centre of Malaysia. It offers an exclusive and private retreat to travellers, while being in close proximity to fine dining restaurants and international business offices. ... more   less 

Additional Information about Shaftsbury Serviced Residences

Address: A-G-01, Shaftsbury Residences | Jalan Impact, Cyber 6, Cyberjaya 63000, Malaysia
Location: Malaysia > Selangor > Sepang District > Cyberjaya
Price Range: $43 - $342 (Based on Average Rates for a Standard Room)
Number of rooms: 112
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