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Telang Usan Hotel Kuching

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Telang Usan Hotel Kuching
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70 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Miri, Malaysia
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are small and OK. Bed covers, blankets, towels are old. Very difficult to use. Aircon in the room was not cooling at all. Hotel requires renovation. Not a good place to stay. Restaurant is having very limited option in the complimentary breakfast.

Helpful?
Thank Mukesh70
Melaka, Malaysia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Telang Usan is a pleasant change from the standard hotels. All the staff are local Sarawakians from different groups - Iban, Bidayuh etc. They were very friendly and helpful. Buffet breakfast was fine, except when there was a large group. The little bar in the garden was a lovely place to relax in the evening. Location is great, close to... More 

Helpful?
Thank MaggieKuching
Audry-Bersales, General Manager at Telang Usan Hotel Kuching, responded to this review

Dear Maggie, Thank you for your review of Telang Usan to Trip Advisor. Your feedback is very important to us. As an ethnic hotel, we strive to include as many local Sarawakians as possible in our team, and we hope that this will give them the opportunity to learn, grow and excel in the hospitality and tourism industry of Sarawak.... More 

Rebecq
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The first night I had to spent in this hotel, was not so nice, because I had a room that was not cleaned, everywhere was dust, and I didn't had my 2 bottles of water. When I ask for the water, the reception immediatly gave me one bottle. it is a little bit dated hotel, they are renovating it :... More 

Helpful?
Thank NicoleNotaerts
Audry-Bersales, General Manager at Telang Usan Hotel Kuching, responded to this review

Dear Ms Nicole, Thank you for taking time to review your recent stay at our hotel. We apologise for the discomfort during the first night of your stay, and are glad that the subsequent night was better. Your feedback is important to us as we strive to try and improve our services in areas where we were not up to... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed July 9, 2016 via mobile

Good location for those who wants some peace and quiet but not faraway from the city centre. Old hotel with some renovations done.. Facilities are reasonably good. Friendly staff...with breakfast. only one set back, called the reception for Wi-Fi password and waited for more than 10 rings. Overall good stay

Helpful?
Thank AlexBuguk
Audry-Bersales, General Manager at Telang Usan Hotel Kuching, responded to this review

Dear Alex, Thank you for taking time to write a feedback on your recent stay at Telang Usan Hotel, Kuching. Your feedback is important to us. We apologise for the slow response from our reception to your phonecall, and have taken steps to ensure that this does not happen in future. Thank you once again. With kind regards, Staff and... More 

Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

Stayed at this hotel over night to attend a conference. It is located centrally in the city and within walking distance to many local shops and restaurants. This hotel has been around for many years but the price was very reasonable and breakfast was included. My room was big enough for two people with two single beds, clean, aircon, small... More 

Helpful?
Thank Alex O
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 6, 2016 via mobile

I flying from Kuala Lumpur and check-in to this hotel. My experience: 1. TV is not working as it is supposed to be. 2. The room smells bad. 3. No water dipper in the toilet. (Very important for Muslim tourist) 4. Above all, the receptionist is very RUDE. I ask for a water dipper but she said there's no room... More 

Helpful?
Thank niks0na

Travelers are raving about these Kuching hotels

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2016

Positive : 1) Helpful and Friendly Staffs 2) Spacious room 3) Private Parking Space 4) Got Restaurant 5) Clean Environment and Room 6) Got Elevator 7) Breakfast Provided 8) Cold AirCon 9) A lot of eating spot Negative 1) TV Channel Are lack 2) Breakfast Menu are limited but for a price we pay for the hotel, no complain 3)... More 

Helpful?
Thank kyle n
Audry-Bersales, General Manager at Telang Usan Hotel Kuching, responded to this review

Dear Kyle, Thank you for your time taken to write a review of your recent stay at our hotel. Your feedback is important to us, as it will help us to improve on our services which were not up to expectations. Thank you once again. With kind regards, Management of Telang Usan Hotel Kuching More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

I couldn't say more, this hotel give me a wonderful experience with my flat budget! Come with free breakfast, fast wifi, free parking and surrounding by nice, silent area (within your tight budget, this is core!), well, I'm couldn't say more. I'll come again, for more

Helpful?
1 Thank Ahmad M. A
Audry-Bersales, General Manager at Telang Usan Hotel Kuching, responded to this review

Dear Ahmad, Thank you for your time taken to review our hotel during your recent stay. We are happy to hear that you had a pleasant stay with us. We look forward to welcoming you back again to Telang Usan Hotel, the next time you are in Kuching. With kind regards, Staff and Management of Telang Usan Hotel Kuching More 

Malaysia
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 20, 2016

I stayed in a standard room. The room was clean and comfortable. The room is attached with bathtub. The breakfast was very simple, not much choices available; but it tasted nice. I like the fried kuay teaw, fried noodles and the orange juice. The location of the hotel is a bit far from city center. Free wifi with good signal.... More 

Helpful?
2 Thank TanCK
Audry-Bersales, General Manager at Telang Usan Hotel Kuching, responded to this review

Dear Tan, Thank you for your kind feedback on Trip Advisor, with regards to your stay at Telang Usan Hotel, Kuching. We are glad to hear that you had a pleasant stay, while with us, and we look forward to welcoming you back to Kuching on your next visit to Kuching. With kind regards from the, Staff and Management of... More 

Kuching, Malaysia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 16, 2016

For those looking for quiet and peace, come to this hotel. Room and bathroom pretty simple, worth the price. Coffee shop offer simple food, but nice and tasty. Menu everyday different. Decor is more to the Borneo tribe, you can see a tribal design.

Helpful?
1 Thank Farhat21
Audry-Bersales, General Manager at Telang Usan Hotel Kuching, responded to this review

Dear Farhat, Thank you for your review of Telang Usan Hotel on Trip Advisor. We appreciate your kind feedback, which is important to us. I have shared your comments with our staff. Thank you once again. With kind regards, Staff and Management of Telang Usan Hotel Kuching More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service

Additional Information about Telang Usan Hotel Kuching

Address: Ban Hock Road, Kuching 93748, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range: $21 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Telang Usan Hotel Kuching 2.5*
Number of rooms: 66
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Also Known As:
Telang Usan Hotel Kuching Sarawak
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